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BigJC



Member Since: 29 Jan 2009
Location: Wiltshire
Posts: 13

United Kingdom 2007 Freelander 2 TD4 SE Manual Santorini Black
Rear Pads Broken and Destroyed Discs!

Hi All

First of all hi, this is my first post.

Just had my wife's FL2 recovered whilst we were on holiday due to a grinding sound coming from the n/s rear brakes. I had a quick look and the disk had chips out of its surface! Car was recovered to Greens LR in Haverford West. They had a look and have stated that the rear pads were severly corroded and they had broken up, damaging ths disc. Also stated that the discs were really corroded, much worse than they would expect at 30k. They weren't prepared to consider a warranty claim as they didn't consider this was covered by the warranty. They implied the car had been left in salt water!! Not much of that in Wiltshire!

We brought the car from Lancaster Reading Last October, its a 2007 SE Td4. We have since done 10k miles.

Obvioulsy I am not happy with paying around £500 to get the car repaired, it seems to me that the discs and pads have prematurely failed. Either Lancaster Reading shouldn't have sold me the car with the brakes in this condition or LR should cover the parts as being faulty.

Anyone have any advice/views on how to progress this? I have to pay to get the car back as my missus needs it and I can't argue with a garage 200 miles away.

Thanks

Jonathan

Post #39703 30th Mar 2009 9:54 pm
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chicken george



Member Since: 05 Dec 2007
Location: N. Yorks
Posts: 13289

United Kingdom 2008 Freelander 2 TD4 XS Manual Santorini Black

strange one that, its like the brakes havn't been working at all? At work
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Post #39704 30th Mar 2009 10:38 pm
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AndyC



Member Since: 30 Nov 2007
Location: Where the snow dosen't melt when the sun is shining!
Posts: 4165

Norway 2007 Freelander 2 TD4 HSE Manual Stornoway Grey

Hi BigJC:
I agree with CG (for once), it defiantly sounds like the brake in question has not been functioning and corroded as a result. As brake sets are normally replaced in pairs (or maybe in our case as a set of four?), you would expect the other brakes to be in the same condition if you had been parking on the beach for weeks on end Shocked

I would not accept the puny explanation from Greens but if that is all they can come up with, and you have no other option to get them fixed, write to Land Rover directly afterwards and tell them that you consider the brakes have failed prematurely and that you do not agree with Greens explanation and why Thumbs Up .

I am sure that you will get a sensible and professional answer from LR custom relations as they will certainly check to see if Greens are trying to pull a fast one. I have done in the past (with various cars) and always got a professional answer. LR, seem to take their time in answering, but as they value our custom they do give a plausible answer. BMW (Norway) however have been the most helpful in the past and even given me 100% repayment of the repair costs and cautioned the service station in question (but that’s another story). 2007 Freelander 2 HSE TD4 Manual with Premium Pack & Moonroof.
Stornoway Grey with Ebony Black Pleather, Clear Indicators, Body Side Mouldings etc.

Post #39705 31st Mar 2009 6:24 am
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

ask greens to take photos of all the parts in situ if possible as then you will have proof to send to LR, if not insist that the fault parts are proved to you, for you to see

definitely doesn't sound right

I had a whirring on the same wheel, which turned out to be a wheel bearing, but my handbrake went really loose at the same time.

and welcome to the forum, shame it was under these circumstances Thumbs Up Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #39706 31st Mar 2009 10:08 am
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Steuart64



Member Since: 30 Sep 2008
Location: Aberdeen, Scotland
Posts: 83

Scotland 2007 Freelander 2 TD4 SE Manual Narvik Black

I had a similar situation with a friends FL1 and my CRV. Both went in for the last service before MOT was due (3yrs) both were reported as having corroded discs. Honda repaired as a warranty claim as corrosion was early, Land Rover refused to. Both cars had less than 20K miles.

Corrosion at an early milage is a matierial fault surely?

Seems LR are still playing the wide boy on this sort of fault.

Off road quality matierials? Maybe not 07 RRS Java Black

Ex - '56 FL2 SE TD4 manual, Narvik Black, Tinted Glass, Cool Blue LEDS Internal and puddle/wing mirror lights. Smoked side repeats. Genuine Imatation Walnut facia

Post #39707 31st Mar 2009 10:42 am
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BigJC



Member Since: 29 Jan 2009
Location: Wiltshire
Posts: 13

United Kingdom 2007 Freelander 2 TD4 SE Manual Santorini Black

Thanks for your help guys

I re-read the LR Warranty booklet and it most definitely covers brake manufacturing defects. I have also insisted that Greens call LR to request a warranty claim - waiting to hear back. I guess it all hinges on whether this is a manufacturing defect, ignoring the corrosion I can't see how pads breaking up is anything but a manufacturing defect?? More than that, it is a dangerous defect.

I think the corrosion comment is a load of bs, When I inspected the discs before it meant to greens they were not corroded and I could clearly see the writing on the back of the outer pad. Not sure whay Greens are so reluctant to claim for this - do they have a limit per dealer?

Cheers

Jonathan

Post #39710 31st Mar 2009 11:36 am
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chicken george



Member Since: 05 Dec 2007
Location: N. Yorks
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United Kingdom 2008 Freelander 2 TD4 XS Manual Santorini Black

but at 30k miles, your on slightly dodgy ground I would say,, but still push for what you can get Thumbs Up At work
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"I can't always believe facts I read on the web" - Charles Dickens

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Post #39711 31st Mar 2009 11:45 am
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BigJC



Member Since: 29 Jan 2009
Location: Wiltshire
Posts: 13

United Kingdom 2007 Freelander 2 TD4 SE Manual Santorini Black

Thanks CG

How long would you expect a set of discs to last - apprently there is some life left on the pads (weel apart from the fact that they are in bits)

When I looked at the surface of the disk there where surface pits about 1mm deep and the size of a 5p! Never seen this before! I don't think that broken pads could inflict this damage.

Jonathan

Post #39714 31st Mar 2009 12:30 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

you can't really judge a pad or disc on mileage covered

a motorway sales rep will do many thousnads of mile without touching the brake pad, wereas a start stop commuter will be applying their brake more often

obviously slowing or stopping from 70mph will have a little effect of the basis, than a 10mph stop

My wifes car, had pads and disc replaced after 15k of start stop driving, a friend with the same car her's lasted 20k'ish on her motorway jaunts Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #39716 31st Mar 2009 1:21 pm
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BigJC



Member Since: 29 Jan 2009
Location: Wiltshire
Posts: 13

United Kingdom 2007 Freelander 2 TD4 SE Manual Santorini Black

Point Taken, but as these are rear discs I wouldn't expect them to wear as fast as the fronts, which apprently just got to the stage they need changing. My biggest concern is the large pits on the surface - normally when discs need replacing it is due to ridges and thickness not 5 p size pits on the disc. I can see how this would have destoyed the pads.

Just spoken to Garage - they said warranty clim has been refused, apprently they had a technical inspector on site who summised that the issue is due to excessive corrosion due to the vehicle standing for a long time near salty water! As it was a LR management car before we had it it is still down to LR in my book.

I have spoken to LR customer services who were very nice and have agreed to investigate and come back to me. In the mean time I have agree to pay for the discs and pads in order to get the car back, although my wife did mention how easy the X-Trail LR assistance have provided us with is to drive!

Might also call the supplying garage as weel. Does anyone know what the used car inspection that LR say is applied to all used cars covers?

Cheers

Jonathan

Post #39718 31st Mar 2009 1:40 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

i agree with it been rear pads you should have pits in the face

I don't believe they just so happened to have a tech inspector on site the same day you phone to complain, (unless they are inhouse trained people)

Since LR management don't have offices by the sea, has your car been stood at some storage depot awaiting export or something.

As I said before, i would ask for the disc back, have them inspected to see if they are in deed spots of corroded areas or areas that have sheard off due to faulty areas in the disc Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #39720 31st Mar 2009 2:23 pm
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phil_wkl



Member Since: 01 Mar 2008
Location: Sydney, NSW
Posts: 369

Australia 

Don't forgot the OP had the car for 10k miles not the full 30k. Prior to purchase, the car should have been inspected as a LR approved used car, should this have picked it up?
Surely, the discs would have corroded front and back, if left standing around? Phil

Post #39722 31st Mar 2009 4:51 pm
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vectis



Member Since: 30 Jul 2006
Location: IOW
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United Kingdom 

If they had been trailering a boat the rear wheels could be in the water on a slipway and the fronts nice and dry, mind you if it hasn't got or had a towbar bang goes that theory!
But if this is the case you want to get your rear wheel bearings checked as well.

Post #39732 31st Mar 2009 6:36 pm
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AndyC



Member Since: 30 Nov 2007
Location: Where the snow dosen't melt when the sun is shining!
Posts: 4165

Norway 2007 Freelander 2 TD4 HSE Manual Stornoway Grey

.....and check the mileage as it may have been used in the Siberian salt mines Rolling Eyes 2007 Freelander 2 HSE TD4 Manual with Premium Pack & Moonroof.
Stornoway Grey with Ebony Black Pleather, Clear Indicators, Body Side Mouldings etc.

Post #39766 1st Apr 2009 6:18 am
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Tandemman



Member Since: 30 Jun 2007
Location: Barnsley
Posts: 686

England 2009 Freelander 2 TD4 GS Auto Rimini Red

A major culprit historically has been the use of alloy wheel cleaners with the wheels still on the vehicle.
Overspray through the wheels lands on the discs and is very corrosive in some cases. I wouldn't own up to using any such products and would see if he supplying dealer uses them to valet the cars for sale Thumbs Up

Post #39773 1st Apr 2009 9:04 am
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