Had the same problem with my MY2011. Dealer in Glasgow repaired under warranty in 2013-2014. Took three attemps but has now been fine for a year.
Dealer advised that they had a lot of these problems. Unfortunately it still took them three attemps. The first couple of times the paint just rubbed off after a week or so. What was worse is that the primer had been removed when they repainted which lead to immediate rust forming in this area.

Regards
CaptFish

Hi Ryan

I have now, eventually, as you advised, managed to take my FL2 to my local dealer (Colliers, B'ham) who told me that because the vehicle is over 3 years old the tailgate paint fault will not be covered by Land Rover warranty. Similarly the corrosion on the wheel arch is not covered.

I'm most disappointed with this, as the tailgate issue is clearly a design fault, the body shop man admitted they had had to fix the tailgate on a brand new vehicle before now, and speculated that the wheel arch corrosion appears to have happened due to is a failure of the galvanising.........

Colliers advised to try returning the vehicle to the original supplier to see if they will do it as a goodwill gesture, but surely this is a Land Rover rather than a Dealership responsibility? I'm reluctant to do another 60 mile round trip to be told the same thing!

Please advise on next step?

Regards 2011 SD4 HSE Auto
2004 S type Jaguar 2.5 sport Plus Auto
1978 MGB GT

Hi clivey

Thank you for your post.

I note your comments and would be happy to look into your concerns and speak with Colliers to establish their findings and see how we can move forward with this.

I would be grateful if you are able to provide me with the following information via PM;

Your full name
Telephone number
Email address
Vehicle registration
Last 6 of VIN

Once I have this information, I will be happy to speak with Colliers and assist you further.

Regards

Ryan Please note that although Jaguar Land Rover will try to assist you with your issue, we are unable to provide any direct technical advice. This account will be available between 0900 and 17:00 hours Monday – Friday. If it is outside of this time, and you require assistance, please feel free to drop us a Private Message and we’ll get back to you as soon as we can

Picked up my car from Kinghorn Bodyshop near Aberdeen today who are the local Land Rover approved bodyshop following the repair to the tailgate and have to say that the work completed and the service received has been excellent, even giving the car a full valet.

They loaned me a merc c220 cdi whilst they had mine and although felt very different to driving the freelander was a very nice car to drive.

They are trained to say "we arent aware of any faults", as soon as they say "oh not another one" folk know they might be in with a chance and they will get a "swarm" coming in.

Not as bad as this


Admin note: this post has had its images recovered from a money grabbing photo hosting site and reinstated  MY14 Kahn Converted Dynamic - Fuji White Ebony/Pimento Interior
MY15 Xenon Headlight Conversion

MY17 RRS SVR - Estoril Blue Cirrus/Ebony 🪣💺’s

..?

It shows how the Ford chrome trim has rubbed against the paint! Not just an LR issue that folk constantly complain about and blaim LR for everthing  MY14 Kahn Converted Dynamic - Fuji White Ebony/Pimento Interior
MY15 Xenon Headlight Conversion

MY17 RRS SVR - Estoril Blue Cirrus/Ebony 🪣💺’s

RRRRRs - just looked at my tailgate and hey ho here we go! Paint's rubbing on offside end - not sure if I want the hassle of taking it stealer and getting it sorted. Guess I will as there are precendents on here - once it comes back I'm sticking some "copter" tape under the ends of the handle to stop it happening again. If dealer won't sort it then touch up stick and tape it myself!

Doesn't help that the top coat of paint looks as if its a layer about 2 atoms thick at best. On plus side i don't think it's through the primer yet.

Great site by the way - now I know what the problems might be and can tick them off one by one. ...still a great car though!

I had the paint rubbing off my 2011 FL2 XS manual under the boot handle at the edges too. At first the local dealer ( Not whom i bought the FL2 from ) refused stating that it was a cosmetic paint issue which is only covered by 3yr warranty. I contacted LR CRC and they got the local dealer to fix it under the corrosion warranty (6yrs ). Took a couple of months to sort and seeing the bodyshop manager eat humble pie was a pleasant experience! My advice is dont take the first assessment as the end of the story and use Landrover customer care. In the end im a happy LR customer...........

Hi, I am having the same tailgate paint issue on my 2012 freelander 2 xs. It is down to the metal on both sides. I am aware that I am outside the 3 year paint warranty but I have heard of some being fixed under the corrosion warranty or as a gesture of goodwill. How do I go about getting this resolved?

Click image to enlarge

Click image to enlarge

I have merged both your posts with the existing thread on the issue. There are answers in here

Bubbles wrote:

RRRRRs - just looked at my tailgate and hey ho here we go! Paint's rubbing on offside end - not sure if I want the hassle of taking it stealer and getting it sorted. Guess I will as there are precendents on here - once it comes back I'm sticking some "copter" tape under the ends of the handle to stop it happening again. If dealer won't sort it then touch up stick and tape it myself!

Doesn't help that the top coat of paint looks as if its a layer about 2 atoms thick at best. On plus side i don't think it's through the primer yet.

Great site by the way - now I know what the problems might be and can tick them off one by one. ...still a great car though!

I 've had my tailgate resprayed twice. 2nd time I've put 0,5 cm thick rubber piece on both sides under the plastic handle . Solved