Freelander is now 4 years old and the rear diff is having a proper whine. Went to my local dealer Hunters in Kings Lynn (apologised for taking it elsewhere for cheaper servicing with genuine parts) and asked them if they could speak with Land Rover as I expected a rear diff to last longer than the tyres. The long and short is Land Rover paid 75% of the bill and the wife had an Evoque for the day whilst it was repaired. They probably could have said tough your out of warrantee, so a happy customer I am. 2009 FL2 GS
1985 90Tdi

Great news mate.

Where's the 'Like' button on this thing?

Excellent news! 2011 MY SD4 HSE + planning some interesting stuff
Previously: 2004 Discovery Td5 ES Premium + lots of stuff
Previously: P38A Range Rover 4.0 SE
Hampshire and Berkshire 4x4 Response Founder and Treasurer

Land Rover, the company are very much like their cars aren't they? When they perform and get it right they are excellent and second to none, When they don't.............. but why go there, this is one of those excellent moments and should be celebrated and they should be congratulated, for impressive customer service and suppport.

That's good - shame you had to pay the other 25% though as you said a diff should last more than 4 years - what mileage have you done?

Mileage was 36k, which is way too low for diff trouble. It's a common fault which probably influenced Land Rivers decision, however I'm glad I asked rather than just footing the bill. 2009 FL2 GS
1985 90Tdi

Quote:

That's good - shame you had to pay the other 25% though as you said a diff should last more than 4 years - what mileage have you done?

Isn't this the sort of too common, shouldn't happen problem watchdog investigate?
I can understand things happening under the car if it's used offroad a lot but as most FLs are used as town cars things like diffs shouldn't develop problems at low mileages/ ages

I remember VW had a problem with coilpacks (and still have) and many years ago i had a MK4 Golf GTi which suffered from this, due to the number of complaints they carried on changing them years out of warranty - i think mine was 5 or 6 years old and they changed them with no cost at all to me

Kia offer a 7 year warranty, why can't LR extend theirs on certain parts?

Quote:

Kia offer a 7 year warranty, why can't LR extend theirs on certain parts?

....because they know it would cost a fair bit to replace things like diffs... /cynicalview

On this occasion - well done.

T Terran



'The' Car For The Modern Day UK Roads ( ie all the pot holes )

'A Freelander that leaks oil is just marking its territory' - Wise words

Now a member of the FL2 'Silly Bill' Club

robbyvrs wrote:

Kia offer a 7 year warranty, why can't LR extend theirs on certain parts?

I agree with the Kia warranty comments, having worked for a Korean company, the extended warranty is a cheap marketing trick to flood the market with goods, keeps the competition down and has been stated they will fight tooth and nail with the wear and tear card to get you to pay when a problem arises.

minstertown wrote:

Stick yours as well

We are watching this member very closely, one click from a ban

. Foraging near Gaydon....
——————————————
MY13 HSE Lux SD4, Baltic Blue - current, 30,000> miles without fault
MY12 HSE 2.2 SD4, Sumatra Black - gone after 10 months/43,000 fault-free miles

robbyvrs wrote:

I remember VW had a problem with coilpacks (and still have) and many years ago i had a MK4 Golf GTi which suffered from this, due to the number of complaints they carried on changing them years out of warranty - i think mine was 5 or 6 years old and they changed them with no cost at all to me :