The FL2 tyre spec for my vehicle is 235/55/R19 V 105

Is a load rating of 101 acceptable ?
Would it affect an insurance claim.

I ask because Black Circles have sent the wrong tyres to the tyre fitter and now have tyres on the car which are not what I ordered.

I will be ringing both Black Circles and Mr Tyre tomorrow. Jules

If they fitted different ones to what you orderd I would get them to put on what you did order, Insurance firms can get funny about non standard tyres, I always fit what it says in the owners handbook to be on the safe side if a claim was ever made, no arguments then. 2013 FL2 XS.
Defender 90 300 TDi.
Defender 90 300 TDi CSW.
1964 MGB Roadster.
1944 Willys MB "Jeep" with bullet holes. (gone)
17 hand Irish Drought Thoroughbred (mostly lame)
Nagging Old Boiler.

I agree entirely. I shall be requesting the correct new tyres to be fitted.

I just wondered if Black Circles would try and fob me off by saying 101 will be fine.

Tomorrow will be another few hours wasted on the phone, no doubt.

So far I cannot recommend Black Circles at all.
I had to ring the fitter myself as BC said they couldnt get through to confirm the booking- I think it was because the BC person wasnt prepared to wait in a queue on the Mr Tyre answer phone. I got through after a few mins of waiting. Jules

Very frustrating, hopefully they'll resolve it quickly. They are a big concern with a reputation to maintain. Landrover - turning owners into mechanics since 1948

2014 Orkney grey Freelander SD4 GS.
2004 Zambezi silver Discovery 2 Td5 (Gone)
1963 Surf blue Morris Mini Minor Super de Luxe (my little toy)

Because of the blame problem you’re having, I would never buy tyres from one supplier and have fitted by another.

I saved a lot of dosh by joining up to Halfords Motoring Club and fitted four tyres with a few different discounts cheaper than BC or anywhere for that matter.


However I used a different company to check the tracking afterwards

BTW I too had the wrong tyres fitted many years ago by an established company

In the past Ive bought the tyres myself on-line and had them delivered to me. Then took them to a local tyre fitter whom Ive used for years. But sadly he's packed it in now. Jules

Sounds just like having supermarket shopping delivered, where they put in their choice of alternative if you want it or not. Good luck.

jules wrote:

In the past Ive bought the tyres myself on-line and had them delivered to me. Then took them to a local tyre fitter whom Ive used for
years. But sadly he's packed it in now.

If you specified one type of tyre and the delivered the wrong one they have to change them. Common sense isn't very common.
_______________________________
2007 Land Rover Freelander2 I6 hse Auto

I think Ive got it sorted now - spent about 3 hours on the phone yesterday in total.

All became a bit Kafka-like. Felt like I was going round in circles - Black Circles

Black Circles (BC) requested pics of the wrong tyres, which I duly sent.
The promised response never came.

Rang BC back. BC now needed further confirmation from the fitter, Mr Tyre (MT).

Rang BC back 2 hours later. BC still awaiting conformation from MT.

Rang BC back another 2 hours later. No confirmation from MT because BC agents were unable to make contact with MT.

I rang MT (5-10 min wait on the answering service). MT had received no phone call from BC. I asked the MT chap to ring BC but they couldn't/wouldn't do that.

Rang BC back. Eventually persuaded BC ("had to be escalated to a supervisor") to book the new tyres in for Saturday without getting verbal confirmation from BT, using their on-line booking system. They could have done this at the beginning of the day !

The underlying problem is that the BC agents dont seem to wait long enough for the MT answering system to connect them through to a person.

Other irritations being :
- having to go through the security questions each time you ring
- and of course explain everything to a different agent - based in another continent by the sound of things.
- and I'm sick of being asked "How are you doing today" Jules

Last edited by jules on 28th Jun 2024 9:25 pm. Edited 1 time in total

I've use BC twice, but never again. The first time was ok, fitted the tyres I ordered. The second time, the correct tyres were sent, but the fitting slot hadn't been booked with the fitter, so when I got there they couldn't fit them. They said I have to have BC book another slot, which I did, but it was 4 days later.
Eventually the tyres were fitted, but all the messing around just wasn't worth the small savings. So now I use National Tyres, which often have deals to make the tyre prices very similar to BC, and the timed booking is done at the time of ordering. I normally chose my local Halfords for the fitting location, as it's just easier than driving into Truro for the National Tyres there. Hyundai Ioniq 5 Ultimate. The family car.
2009 Rimini Red SE TD4. Gone.
2006 Tonga Green i6 HSE. Gone.
Audi A5 convertible, my daily driver.
1972 Hillman Avenger GT, the project.

axle wrote:

If you specified one type of tyre and the delivered the wrong one they have to change them.

jules wrote:

Other irritations being :
- having to go through the security questions each time you ring
- and of course explain everything to a different agent - based in another continent by the sound of things.
- and I'm sick of being asked "How are you doing today"

You certainly have to be tenacious and its very time consuming. I would have not been able to do all this sorting out if I was still at work.

My wife had an issue with Lufthansa last year. Took countless emails and phone calls but after 4 months she got her money back (several hundred quid) that was rightly hers. Jules