https://www.jdpower.com/business/press-rel...lity-study

Sadly JLR came bottom out of 33 manufacturers in the USA (Jaguar came 31st)

The survey was of 3 year old vehicles - ranking faults per 100 vehicles per year. These surveys are usually a mark of how p!$$ed off their owners are with their cars.

When will we see JLR make more reliable vehicles ?? Jules

Oh Dear!
Sadly this just confirms all the moaning of persons I know who have later model JLR.
Me, 5 years and nothing has gone wrong NIL, everything works perfectly!
Probably JLR should look at reintroducing L359🤔 probably sell better than the D5 which now has $20,000 to try and move them!🙈 MY15
Tyre Pressure Monitoring System (TPMS)
Surround Camera System
InControl Apps soon to be replaced with CarPlay (WIP)
Meridian Premium Surround Sound
Digital Audio Broadcast
Timed Climate
Cruise ECO Data
Follow Me Home Reverse
Extra Features Menu
Picture In Motion
4x4i screen (WIP)
Digital Broadcast TV
Meridian Rear Media with WIFI
Factory Powered Tailgate
Blind Spot Monitoring (BSM)
Reverse Cross Traffic Alert (RCTA)
Electrochromatic Wing Mirrors (WIP)

All these surveys are just a vent for those who are unhappy with tlheir vehicles, you pay a lot for JLR cars and JLR don't exactly throw extras at their products for a reasonable price, a top of the range Focus is half the price of a DS HSE and has more goodies, in comes a survey and it says how many defects have you had in 3years? So you add up all the blown lamps and the carpet tha keeps ruffling up. Did it break down and leave you stranded probably no, but it is now unreliable. I had a Disco300 that went through fue liftl pumps every three years, only one was a LR supply, the original, the other two were other makes and failed but all to do with LR, but if I had reported them it would have been nail in the unreliability coffin.
I had a Sante Fe that had more defects in 4 years than the 300 had in 9 non of them stopped either car and both of them had 4 times the FL2 defects in its 7 year ownership and that hasn't stopped, an unreliable car is one that leaves you stranded. my PC is slightly to the right of Genghis
2012 HSE SD4 In Orkney Grey now gone, best car ever.

As it states in the 'Good Book' ..... The First will be Last and the Last will be First.
You will drive a LR in heaven !!!

Dartman the one wrote:

All these surveys are just a vent for those who are unhappy...........
So you add up all the blown lamps and the carpet that keeps ruffling up................
did it break down and leave you stranded probably no
but it is now unreliable

....... yes but you know what the yanks are like for complaining.

If I’d ever taken JD Power seriously, I wouldn’t have bought at least half of the cars that I’ve thoroughly enjoyed.

I’d have been bored to death in a Toyota Corrola, wondering why some people enjoyed anything about cars! Mind you, there are some Land Roverists who’d feel short changed if they didnt have something to moan about

Come to think of it, there seems to be a correlation between the dullness of a manufacturer and how high they sit in the ranking. Perhaps, when the average Toyota driver drives to the post office, to collect their pension every Tuesday, they just can’t build up enough enthusiasm to remember any problems, in just the same way that I can’t remember very much about my electric toothbrush either.

Fair play to Land Rover year after year they are alway reliable to come bottom

Last edited by Jack frost on 9th Mar 2020 8:31 pm. Edited 1 time in total

Yep, consistent to the last  94 Disco 300 TDI Gone
96 Defender 300 TDI Gone...Should have kept it.
2003 Freelander ES TD4 Gone
2002 Defender TD5 Gone
2005 Freelander HSE TD4 Gone
2015 Freelander 2 Metropolis Keeping for now!

It's all BS !
I was on YouTube a couple of weeks ago watching a video where some Yank buys a cheap 16 year old 160-odd thousand mile RR L322 and asks whether the audience think he's bought a money pit lemon.
99% of the replies slagged Land Rover in general as being unreliable pieces of and telling the guy he's an idiot as it'll be a money pit, it'll fail on him etc , etc. Toyota's legendary reliability , blah, blah,blah
I pointed out that as the vehicle was 16 years old with 160 odd thou on the clock, then it couldn't have been that unreliable, could it ? So far nobody has replied to this on YouTube. I wonder why
Survey's are a load of Remember one on the tv (Possibly old Top Gear 20 years ago or more ?) that used the number of people who bothered to write in about their car as a percentage to represent the whole of the car owning public. So by their reckoning, if only 2 people had written in about their car , and both had been positive, then 100% of car X owners were happy with purchase and car X was the car to buy.

You can put the phrase “money pit” on YouTube down to that complete tool, Scotty Kilmer; the Donald Trump of YouTube

Besides, what kind of fool starts with a complex and costly, 16 year and 160,000 miles old, second hand car and expects complete reliability and inexpensive ownership?

YouTube is a bit of a special case - creators buy something like that wanting it to go wrong, as otherwise they’ve got no content, no views and no money. Tyler Hoover is the perfect example - he buys old, unreliable cars and makes lots of money from the content they provide him with!

Edit: Come to think of it, Even Tyler gave up when confronted with a Land Rover product. He got so sick of his Range Rover he buried it in pit for a year. After that it went to Tavarish, who rapidly gave up any thought of trying to revive it. It was last heard of at Demolition Ranch being used for target practice!

Excuses excuses.
So why isnt JLR near the top or at least above other prestige makes?
Are JLR owners more pernickety ? No I dont think so, if anything they are probably more tolerant as they know what they are getting themselves involved with as problems have been in the media for years.

Ok many of these faults are trivial in the sense that they are not usually life threatening but if Id paid a lot of money for a machine Id expect it to work pretty much faultlessly if adequately maintained, apart from normal wear and tear.
Some manufacturers seem better at achieving this than others. The question is why ?

Our three FL2s have been faultless (apart from the crappy HB3 headlight problem in the SD4) and the 3 early Discoverys (1 and 2)we also had were fine . So why cant JLR maintain that level of QA in its later models ?
Maybe moving to Slovaki will improve this aspect. Jules

Last edited by jules on 11th Mar 2020 6:07 am. Edited 1 time in total

Here in the UK they finished 21st out of 25, finishing above Jaguar, Audi, Fiat and BMW. 21MY Defender 90 S 3.0 D200