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Nick Jan



Member Since: 23 Aug 2007
Location: Nr Shoreham-by-sea, West Sussex
Posts: 441

United Kingdom 2007 Freelander 2 TD4 SE Auto Stornoway Grey
Service Plan - conned or deluded?

I'm in the 2nd year of a 4 yr LR service plan offered by my dealer in 2014 for £336 p.a on my 2007 FL2 SE Auto, which I thought was a really good deal. I've just had my 9th annual service which includes a cam-belt change. On collecting the car I discovered they have billed me for an extra £240 labour + VAT, plus fluids & parts cost for the cam-belt part of the service, saying this is normal. Shocked

Well it may be normal to them, but I clearly recall asking if the service agreement included all servicing costs & MOT, both of which were confirmed at the time. The written agreement certainly makes no mention of extra cost any scheduled service item. It does of course exclude normal wear and tear items like tyres, brakes, exhaust etc.

Afte a long discussion I agreed to pay the extra for now, but demanded they remove all the fluid costs, which they did. I also said I'd check here about the other aspects, and may be back in due course. Rolling Eyes

So, fellow forum members, what is your understanding and experience of LR service agreements for older FL2s? Should the payments include all items listed as part of a regular scheduled service and I've been conned, or am I deluded in my expectation that a service is a service as per the handbook and everything should be covered by the plan. Your advice & comments pls. Rolling Eyes Life is not a dress rehearsal!

Post #303338 26th Jul 2016 8:33 pm
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Past master



Member Since: 30 Jun 2010
Location: Isle of Ely
Posts: 2710

United Kingdom 

One thing that comes to mind is the 3-year brake fluid change. Part of the service but always charged as an extra. That said, I think you are absolutely right and should pursue it! Ex AA Series III LWB Safari - Gone
300TDi Disco (bought new - terrible car) sent back after 18 months
Freelander 1 Estate - leased, given back at end of lease
200TDi Disco (bought from a mate with 100,000 on the clock) - Gone
Disco 2 TD5 - sold and exported to France
FR2 TD4 GS - Gone
FR2 SD4 HSE - Now changed for a DS
New model ex-demo Evoque S 180 in white
Unable to order a new DS, so gave up. Now have a Volvo S90 Recharge.

Post #303345 26th Jul 2016 10:30 pm
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le bouch



Member Since: 15 Jan 2014
Location: UK
Posts: 560

United Kingdom 2010 Freelander 2 TD4_e GS Manual Santorini Black

I think service plans only cover the basic A and B services. Fluids, brake lines, etc all extra

Post #303391 27th Jul 2016 5:59 pm
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