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EYorkshire



Member Since: 18 Nov 2010
Location: (!)
Posts: 4392

Opinion please

So in November 2011 I paid by Debit Card 」211.00 to 'GoBallooning' as a birthday treat for my wife (and me) Smile

I booked a flight for April 2012 but it got cancelled due to bad weather, then followed three more bookings and cancellations for that year, again by them due to bad weather.
My last booking was for today so last night I rang the site weather number and was told they had ceased trading on the 4th April with a view to placing the company into voluntary liquidation. Sad

After all this time do you think I could use 'chargeback' from the debit card company or some other means of clawing it back, or do you think it best to forget it.

Post #179547 10th Apr 2013 6:05 pm
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DrRpb



Member Since: 14 Oct 2012
Location: Petersfield
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United Kingdom 2013 Freelander 2 TD4 GS Manual Orkney Grey

If it was a credit card then a lot easier. Can't comment any further. * GONE. GS TD4 Manual MY2013. Orkney Grey with privacy, cold and clearview packs, armrests (a must!) and a spoiler.
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Post #179548 10th Apr 2013 6:09 pm
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wizking



Member Since: 18 Mar 2010
Location: Around
Posts: 1848

England 2013 Freelander 2 SD4 XS Auto Indus Silver

What you got to lose mate. Phone the debit card helpline and explain the circumstances. I know the protection safeguards are better with a credit card but you still have a chance.

Found this online regarding companies gone out of business;

If you paid by Visa or Mastercard debit card
If you made your purchase using a Visa or Mastercard debit card you may be able to claim your money back using their ChargeBack service. This is where your debit card provider reclaims the value of your purchase directly from the retailer's bank and charges it back to you.

To make a claim in this way you will need to contact your bank within 120 days or becoming aware of the issue and request that they instigate a 'chargeback' for the value of your purchase. This can be for any amount but you will need to have any details relating to your order to hand.

It is important to bear in mind that this is not a guaranteed process and you may not be able to claim your money back in this way.


Last edited by wizking on 10th Apr 2013 6:17 pm. Edited 1 time in total

Post #179549 10th Apr 2013 6:10 pm
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taztastic



Member Since: 03 Feb 2011
Location: North West
Posts: 8652

England 

Info here but if they have no money then getting it back won't be easy, I always use credit card for purchases as the consumer credit act is of use but does not apply to a debit card.
http://www.which.co.uk/consumer-rights/pro...hargeback/

Good luck EY

Post #179550 10th Apr 2013 6:16 pm
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EYorkshire



Member Since: 18 Nov 2010
Location: (!)
Posts: 4392

That's about the same info I got off the net after reading their site notice http://www.goballooning.co.uk/

I did ring a number the Halifax gave me but I couldn't understand the Asian accent and there was a noticeable delay in the conversation because of the distance (we kept saying 'hello' about 5/6 times before silence) Laughing

After me explaining she said it was too long and over the 13 month limit, I said I'd never heard of that, she said hold the line a minute, after a mouthful of curry she then said "did you receive the goods" and I said "there was none to receive" to which she replied "how can I help you then", she could not comprehend 'a gift without receiving goods'. She kept putting me on hold for whatever reason (I'm sure she was eating something) and eventually it became too painful to bare and I gave up after that to let her finish her meal.

I have since found an address at 'Southend on Sea' for debit card disputes, so I will write to them.

Oddly Taz, I normally use my Credit card but on this occasion not, big mistake as it's nearly half the price of a Freelander service Laughing

Post #179552 10th Apr 2013 6:21 pm
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Badger1970



Member Since: 21 Sep 2012
Location: Southam, Warwickshire
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United Kingdom 2013 Freelander 2 SD4 HSE Lux Auto Baltic Blue

I think that it largely depends on who your Bank/Building Society are, and their individual arrangement with Visa/MasterCard.

I recently had to chargeback a Debit Card transaction via Nationwide, and the money was back in my Flexaccount within 2 days. Foraging near Gaydon....
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Post #179560 10th Apr 2013 6:46 pm
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wizking



Member Since: 18 Mar 2010
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England 2013 Freelander 2 SD4 XS Auto Indus Silver

Get back onto the Halifax EY, and ask to speak to a supervisor straight away. Fingers crossed they will answer your query prior to curry time!

Post #179569 10th Apr 2013 7:04 pm
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papa smurf



Member Since: 25 Sep 2012
Location: Brighton
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United Kingdom 2008 Freelander 2 TD4 HSE Auto Santorini Black

I was under the impression if the company go's into liquidation,there should be another company dealing with there assists,any money from the business is frozen untill all debits are payed, you have to put your self forward to the company dealing with it and make the claim..

If you need any other help Pm me as brother in law is account admiastrater for a large bank and I could make further inquires.. Iain

Post #179571 10th Apr 2013 7:07 pm
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Steve D



Member Since: 19 Jan 2013
Location: Essexshire
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United Kingdom 

Forget it. It's an omen and it just wasn't meant to happen. Kismet. Past: FL2 TD4 HSE Auto
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Present: Audi A3 S Line.

Post #179572 10th Apr 2013 7:09 pm
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chrisdeeming



Member Since: 29 Dec 2011
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Posts: 828

2007 Freelander 2 TD4 SE Manual Santorini Black

owch forget about it. I know its horrible but I don't think you'll get any money back, and you'll wind yourself up trying to. When I die, I want to go peacefully like my Grandfather did, in his sleep -- not screaming, like the passengers in his car

Post #179578 10th Apr 2013 7:21 pm
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landy19840



Member Since: 13 Mar 2011
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Israel 2007 Freelander 2 TD4 SE Manual Zermatt Silver

Your fooked

Post #179590 10th Apr 2013 8:01 pm
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EYorkshire



Member Since: 18 Nov 2010
Location: (!)
Posts: 4392

Cheers for the opinions, the money spent is no big deal to me but always worth pursuing initially. I'll wait for the letter back from the 'Card Dispute' people telling me what I already know and move on. Thumbs Up

Post #179637 11th Apr 2013 6:16 am
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shilen



Member Since: 29 Feb 2008
Location: In the Middle
Posts: 1774

United Kingdom 2011 Freelander 2 SD4 HSE Auto Bali Blue

I wouldnt hold much hope, the money you paid would probably have already been spent by the balloon company not long after you gave it to them. They probably owe alot of other companies tied into their activities money and I cannot see what assets a company like this would own (other than the balloon unless they lease it)

Post #179662 11th Apr 2013 12:14 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20092

United Kingdom 

I would contact Joe Sadler at Elwell Watchorn & Saxton LLP

His details can be found here http://ewsllp.co.uk/our-people

The ballooning company will have assetts which will be sold to pay off creditors, get your name listed down as a creditor and you may received your payment back, they might have held the money in a protected client account until your received the trip Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #179667 11th Apr 2013 12:27 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20092

United Kingdom 

http://www.companiesintheuk.co.uk/ltd/cameron-flights-southern

cameron flights southern limited, previous name PSH Skypower Ltd ( http://www.skypower.co.uk/#!contact/c3kh ) which looks to be still trading

Cameron Flights Directors and address
http://www.companiesintheuk.co.uk/director...-southern# Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #179669 11th Apr 2013 12:37 pm
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