Forum-Gallery-Shop-Sponsors

« Advertise on Freel2.com

Home > General > Unable to clear "Oil Service at Main Dealer" messa
Post Reply  Down to end
Page 1 of 6 123456>
Print this entire topic · 
ncleme



Member Since: 28 Jun 2012
Location: Hungerford
Posts: 3

2011 Freelander 2 SD4 XS Auto Santorini Black
Unable to clear "Oil Service at Main Dealer" messa

I have just had my Freelander 2 2011 serviced by my local garage, after getting a quote from the Stealership of £469 for the second service (daylight robbery!!!). I made sure they followed exactly the LandRover service schedule and used genuine parts and correct oil etc.. Problem being they reset the service indicators only to find the "Oil Service at Main Dealer" message would not reset. I took the car to another local garage who had a Landrover gizmo to connect to the obdII connector, problem was it would not reset the message!!! he said it was most likely due to my car requiring the latest version of software of which he can not get as Land Rover do not release it for a couple of years!!! (Sounds like they are trying to force you to use the Main Dealer!!! surely this is not allowed!!!) So I tried all my local Main Dealers of which as you can guess all said "Sorry can`t help as you didnt have it serviced by us!!)...... Not happy. I even rang the Dealer in Salisbury where I purchased the car and was told they could reset it , just pop in. So I made the 34 mile journey only to be told they made a mistake and could not help..... what a way to run a business, they will not be on my list for my next Freelander upgrade..... Where can I get this message reset.. anyone know of anywhere near. I live in Hungerford Berks... as you can guess I`m not happy at all. We also rang Landrover head office direct and got given a load of bull saying the independant garage should have the correct tools to reset the message....

Last edited by ncleme on 9th Mar 2013 7:17 pm. Edited 1 time in total

Post #174777 9th Mar 2013 7:04 pm
View user's profile Send private message View poster's gallery Reply with quote
taztastic



Member Since: 03 Feb 2011
Location: North West
Posts: 8652

England 

I currently have that message too, mine is going into the garage on Wednesday for a new seat base, the message will be reset then, there are two messages, one can be reset by a sequence using the start button and odometer trip button, the message in the central display can only be dealer reset.

It is strange that the dealer you purchased it from said they cannot help you or did they want a fee for doing it?

Post #174780 9th Mar 2013 7:16 pm
View user's profile Send private message View poster's gallery Reply with quote
ncleme



Member Since: 28 Jun 2012
Location: Hungerford
Posts: 3

2011 Freelander 2 SD4 XS Auto Santorini Black

No they just refused to help. They were not even sorry for making me travel 34miles!!

Post #174782 9th Mar 2013 7:19 pm
View user's profile Send private message View poster's gallery Reply with quote
taztastic



Member Since: 03 Feb 2011
Location: North West
Posts: 8652

England 

Almost sounds like sour grapes from them as you went to a different garage, I wonder if a hard reset would clear the message ? Maybe another member can help.


Ps, use the reply button bottom left of the post rather than reply with quote, keeps it neat and tidy Thumbs Up

Post #174784 9th Mar 2013 7:23 pm
View user's profile Send private message View poster's gallery Reply with quote
wizking



Member Since: 18 Mar 2010
Location: Around
Posts: 1848

England 2013 Freelander 2 SD4 XS Auto Indus Silver

I have found that loyalty to the dealers can be worth while. I'm not saying you don't have to pay more, but when you need a little help or advice etc, they have always been there.

Post #174785 9th Mar 2013 7:33 pm
View user's profile Send private message View poster's gallery Reply with quote
rchrdleigh



Member Since: 18 Aug 2007
Location: Somewhere in the East of England
Posts: 1601

England 2011 Freelander 2 TD4 XS Manual Baltic Blue

Dealer oil service due message can only be reset by a LR Dealer or one who has appropriate diagnostic equipment. Hard reset will not reset message.

Post #174793 9th Mar 2013 8:50 pm
View user's profile Send private message View poster's gallery Reply with quote
EYorkshire



Member Since: 18 Nov 2010
Location: (!)
Posts: 4392

Yes it has to be a dealer, personally I cannot see how they can refuse if you offer to pay for it to be done Confused and the dealer that you bought your car off well it does sound like sour grapes. Censored
Seems like they have flagged you up on their nationwide system now.

Post #174819 10th Mar 2013 9:30 am
View user's profile Send private message View poster's gallery Reply with quote
GSMY11



Member Since: 23 Oct 2010
Location: North Scotland
Posts: 74

2011 Freelander 2 TD4_e GS Manual Lago Grey

This must have been introduced on 2011 models. After my 1st service at a LR delear the oil service message appeaered. I went back and they tried to clear it using the buttons on the dash. However, as we now know this does not work. They then took it to the computer and that cleaerd it.
My subsequent service was done by an independent LR specialist and they have the equipment to clear it.
It is just another "con" to get us all to go to main dealers for servicing.
Presumably, other than the irritation of the message every time you start up nothing else happens. I recall on a BMW I had that if you didnt get the car serviced and the message reset then it eventually would not start!

Post #174868 10th Mar 2013 1:44 pm
View user's profile Send private message View poster's gallery Reply with quote
rchrdleigh



Member Since: 18 Aug 2007
Location: Somewhere in the East of England
Posts: 1601

England 2011 Freelander 2 TD4 XS Manual Baltic Blue

Oil Service due message is linked to the number of DPF regeneratiion cycles the vehicle goes through. DPF became standard on all diesel models in UK from MY2011 which went on sale in September 2010.

Post #174947 10th Mar 2013 8:07 pm
View user's profile Send private message View poster's gallery Reply with quote
oldgeezer



Member Since: 09 Apr 2011
Location: Wiltshire
Posts: 1302

United Kingdom 2013 Freelander 2 TD4 GS Manual Baltic Blue

My software on my diag kit is showing a function for oil reset and DPF reset. For freelander 2 and I am nearer too you than SAlisbury. By the way a useless dealer. I haven't used the oil reset function but your welcome to be a guinea pig. The kit is very advanced and was written for dealer level. Very Happy

Click image to enlarge


[/img]

Admin note: this post has had its images recovered from a money grabbing photo hosting site and reinstated Mr. Green

Post #175090 11th Mar 2013 7:06 pm
View user's profile Send private message View poster's gallery Reply with quote
Steve D



Member Since: 19 Jan 2013
Location: Essexshire
Posts: 4103

United Kingdom 

That screen looks like the one I have at work. Is it an Autodiagnos one? Past: FL2 TD4 HSE Auto
Evoque SD4 Dynamic Lux Auto
Present: Audi A3 S Line.

Post #175092 11th Mar 2013 7:38 pm
View user's profile Send private message View poster's gallery Reply with quote
fadig



Member Since: 20 May 2016
Location: Sao Paulo
Posts: 1

Brazil 

Brazilian tip:

1. Turn on the ignition switch
2. Open the hood
3. Open the driver door
4. Note: Manintenance resetting information is not displayed on the instrument cluster. Fully depress the accelerator pedal, and brake pedal, and hold for 60s.
5. Turn off the ignition switch
6. Turn on the igntion switch and check whether manintenance information is cleared
7. If maintenance information is not cleared, repeat the procedure.

Post #299054 20th May 2016 3:13 pm
View user's profile Send private message View poster's gallery Reply with quote
768will



Member Since: 08 Jan 2012
Location: South Devon
Posts: 199

United Kingdom 2011 Freelander 2 TD4 GS Manual Bali Blue

rchrdleigh wrote:
Oil Service due message is linked to the number of DPF regeneratiion cycles the vehicle goes through. DPF became standard on all diesel models in UK from MY2011 which went on sale in September 2010.


This message is based on number of days since last service, nothing to do with DPF regenerations. 11 GS Bali Blue
07 GS FL2. Usually muddy. Gone
Numerous LRs since 1963

Post #299066 20th May 2016 6:49 pm
View user's profile Send private message View poster's gallery Reply with quote
iain cooper



Member Since: 27 Aug 2007
Location: north of Glasgow
Posts: 1989

Scotland 2009 Freelander 2 TD4_e HSE Manual Lago Grey

if a main dealer resets your service message without actually doing the service the car then they are guilty of fraud.

they would quickly lose their landrover franchise if caught doing this.

Iain

Post #299098 21st May 2016 3:26 pm
View user's profile Send private message View poster's gallery Reply with quote
the lost dude



Member Since: 24 Mar 2016
Location: staffordshire
Posts: 37

United Kingdom 2011 Freelander 2 SD4 HSE Auto Stornoway Grey

Dead right I'm afraid!
Can't really see what the fuss is about anyway?
The garage did an acceptable service at a price you were happy with and you have a stamp in the service book plus receipt so that should be good enough.
Should the garage have mentioned to you that they couldn't do the reset or did they just forget to mention it??

Post #299113 21st May 2016 6:37 pm
View user's profile Send private message View poster's gallery Reply with quote
Post Reply  Back to top
Page 1 of 6 123456>
All times are GMT

Jump to  
Previous Topic | Next Topic >
Posting Rules
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



Site Copyright © 2006-2024 Futuranet Ltd & Martin Lewis
Freel2.com RSS Feed - All Forums


Switch to Mobile site