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Home > Maintenance & Modifications > Does warranty cover problems caused through off roading?
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The Doctor



Member Since: 09 Jul 2010
Location: Gallifrey
Posts: 4615

United Kingdom 
Does warranty cover problems caused through off roading?

I recently went off roading (public road not private land etc) and having done the LR day I did everything by the numbers. The pics I posted in the my Freelander section show that the mud was nowhere near the capabilities of the car, not a patch on LR day. Anyway, I have noticed a weird sort of ticking noise (very noticeable) when picking up speed from lower speeds. It only lasts a matter of seconds until speed picks up and it's gone. Car goes in next week for it's first service so I have asked them to check it out.

Any thoughts what it might be? Also the book states improper use is not covered by warranty but surely LR expect some people will go off road. Do you think they will cover the fault?

This will teach me to go off roading Laughing LL.B (Hons) - University of Derby
LOT (Lord of Time) - University of Gallifrey

Post #99628 22nd Apr 2011 10:36 pm
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lmorris4975



Member Since: 28 Feb 2010
Location: Mansfield, Notts
Posts: 252

England 2007 Freelander 2 TD4 HSE Manual Sumatra Black

Might sound daft but check your tyres for stones caught in the tread. Thumbs Up

Post #99631 22nd Apr 2011 10:48 pm
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The Doctor



Member Since: 09 Jul 2010
Location: Gallifrey
Posts: 4615

United Kingdom 

lmorris4975 wrote:
Might sound daft but check your tyres for stones caught in the tread. Thumbs Up


Already done. It's coming from underneath the car I reckon. Although I said ticking noise I can also liken it to a bit of a chugging noise. Weird. LL.B (Hons) - University of Derby
LOT (Lord of Time) - University of Gallifrey

Post #99632 22nd Apr 2011 11:40 pm
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lmorris4975



Member Since: 28 Feb 2010
Location: Mansfield, Notts
Posts: 252

England 2007 Freelander 2 TD4 HSE Manual Sumatra Black

I am at a loss then sorry mate, when you find out what it was let me know Thumbs Up

Post #99634 23rd Apr 2011 12:03 am
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wizking



Member Since: 18 Mar 2010
Location: Around
Posts: 1848

England 2013 Freelander 2 SD4 XS Auto Indus Silver

I once got a twig/small stick stuck behind the front disc brake shield, made a weird ticking noise up to about 20mph then went away until again slowing. Drove me mad and thought it was something bad. I looked everywhere aroung both front wheels until taking it into dealers who found the twig after removing the wheels. Have a good look round Doc you will be surprised how something so small can make such a noise!!

Post #99636 23rd Apr 2011 6:08 am
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

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Your doing what's it's designed to do so if it's a part failure then you should be covered, if it's a part damaged whilst off roading it's a different matter

Might have bent a heat shield or something Idea Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #99637 23rd Apr 2011 6:12 am
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BossBob



Member Since: 30 Sep 2010
Location: Bristol
Posts: 1386

England 2007 Freelander 2 TD4 GS Manual Baltic Blue

My bet is a bent heat shield rubbing on the prop-shaft. Had it happen on a day of off-roading with permission on private property. Quite noticeable at low speed increasing in frequency with road speed not engine speed. Once you find the cause, just bend it back.

Post #99645 23rd Apr 2011 8:40 am
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The Doctor



Member Since: 09 Jul 2010
Location: Gallifrey
Posts: 4615

United Kingdom 
Update

I have realised that despite the best efforts of the car wash operatives, there is still a lot of mud under the car. I have been on my back under the car and took out as much as I could.

Also, there was loads of mud under the engine itself. I squeezed my arm through the gap near the washer fluid cap and I kept bringing up handfuls of thick mud from just underneath the belts. I have also used the hosepipe and after a long hard battle it is clear.

No sign of any damage under the car but I will take it for a spin later to see if the noise is gone. It is obvious I have been off roading so LR will see this from the outset. I wonder if they will give it all a good clearing out to make sure there is no mud left Whistle LL.B (Hons) - University of Derby
LOT (Lord of Time) - University of Gallifrey

Post #99674 23rd Apr 2011 3:13 pm
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The Doctor



Member Since: 09 Jul 2010
Location: Gallifrey
Posts: 4615

United Kingdom 

Having now taken it for a spin it is still making the same noise. It's weird but if there is a fault I can hear their excuses for not repairing under warranty now Whistle LL.B (Hons) - University of Derby
LOT (Lord of Time) - University of Gallifrey

Post #99704 23rd Apr 2011 6:32 pm
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Junior



Member Since: 22 Feb 2010
Location: M6
Posts: 799

England 

Have you definitely thoroughly jet washed your wheel hubs, brake callipers Etc.
You say the ticking goes away at speed, I recon you just cant hear it at speed and it's mud or some other crap in the discs/calipers?

Post #99710 23rd Apr 2011 8:25 pm
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The Doctor



Member Since: 09 Jul 2010
Location: Gallifrey
Posts: 4615

United Kingdom 

Junior wrote:
Have you definitely thoroughly jet washed your wheel hubs, brake callipers Etc.
You say the ticking goes away at speed, I recon you just cant hear it at speed and it's mud or some other crap in the discs/calipers?


I have gone mad with the cleaning but short of starting to remove parts for cleaning I can't do much more. Having said that, when it goes in for its service on Thursday I have told LR to check it out so no doubt their expertise and ability to remove parts will get to the bottom of it. Question is, will they have a jolly good moan about it?

I can't be the first or the last that will send a car to LR for a service with clear evidence of off road useage. Thats what they are designed to do after all LL.B (Hons) - University of Derby
LOT (Lord of Time) - University of Gallifrey

Post #99713 23rd Apr 2011 9:08 pm
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Past master



Member Since: 30 Jun 2010
Location: Isle of Ely
Posts: 2710

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As posted above, the dealer cannot object to the car being muddy. It's designed to be used off-road. If however you have actually damaged something, then you can't expect them to mend it for free. It's almost certainly a twig or a stone jammed in somewhere, or a heat shield, as stated above.
As a matter of interest it is said that you can carry over a hundredweight of mud on the underside of a Defender. Luckily the Freely is a bit more streamlined!

Post #99825 25th Apr 2011 9:27 pm
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The Doctor



Member Since: 09 Jul 2010
Location: Gallifrey
Posts: 4615

United Kingdom 

If it wasn't going in on thursday and I had the know how to remove the guard thingy under the engine, I could clear all the mud out more easily.

I will just tell them it was making the noise before my off roading adventure. See if they buy it. LL.B (Hons) - University of Derby
LOT (Lord of Time) - University of Gallifrey

Post #99829 25th Apr 2011 9:57 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

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Just tell them it's making a noise, let them ask the questions and you can then answer accordingly

If it wasn't making the noise and you say it was and they find it caused buy carrying half the british countryside around then you'll look a fool Laughing Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #99832 25th Apr 2011 10:15 pm
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The Doctor



Member Since: 09 Jul 2010
Location: Gallifrey
Posts: 4615

United Kingdom 

npinks wrote:
Just tell them it's making a noise, let them ask the questions and you can then answer accordingly

If it wasn't making the noise and you say it was and they find it caused buy carrying half the british countryside around then you'll look a fool Laughing

Laughing Indeed it might scupper my plans to look innocent Whistle LL.B (Hons) - University of Derby
LOT (Lord of Time) - University of Gallifrey

Post #99836 25th Apr 2011 10:34 pm
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