Had to call Land Rover assistance this week. Car only 4 weeks old and it was making a horrible grating noise from the driver side front wheel. Phoned the number in the hand book, explained the problem and a technical engineer rang me back within 5 mins. Impressed with speedy response. Technician talked through what it could be but in the end he decided as the car was new and it could be problem with brakes he would send a AA man to have a look. Within 40 mins an AA turned up, took him for a drive to listen to the noise. Now the embarrassing bit , AA man get down by the wheel, pushes the back plate behind the brake disc and a stone falls out. . Problem solved. Me thinks I could have done that

All in all it was a first class service for something that could have serous but was not. AA man did say they have recently taken over the Land Rover and Jaguar contract. One hopes not to use there services but if you do, it was efficient, speedy and a happy outcome.

Anyone else had experiences of the AA service from Land Rover? ______________________
2010 GS Galway Green Manual (now sold)

Last edited by awd on 6th Mar 2010 12:46 pm. Edited 1 time in total

Result.  Don't put petrol in a diesel. They don't run well.

Had both LR and the AA.

LR mega efficient, turns up in the D3 all kitted out and painted like a first aid car. They have all the right equipment, diagnostic computers and a lot of the more common bits that fail. Can not be faulted.

AA are very pleasent, not so well up on things, nor have the tools and take the car into the main dealer.

It depends on where you break down as to what one you get.

Good result mate, everything I've heared about LR assist has been good.

One question though, can you continue to be covered by LRA after your warranty runs out ? If so, how much ? We Don't Care About Pot Holes !!

Quote:

One question though, can you continue to be covered by LRA after your warranty runs out ?

No, not sure if you can in honesty.

Yes you can for an extra £150 a year.

awd wrote:

Quote:

One question though, can you continue to be covered by LRA after your warranty runs out ?

Not sure, I have 3 years to wait. I am sure someone else knows.

Thanks chaps, a bit too pricey for me unfortunately.  We Don't Care About Pot Holes !!

Has anyone else had stones behind the disk, Should I contact the dealer? The gap between the disk and the back plate should not allow stones to get lodged behind it. Any technical wizards have an answer?  ______________________
2010 GS Galway Green Manual (now sold)

awd wrote:

Has anyone else had stones behind the disk, Should I contact the dealer? The gap between the disk and the back plate should not allow stones to get lodged behind it. Any technical wizards have an answer?

Thanks, make me feel better, someone else had the same issue and it was such a simple fix. ______________________
2010 GS Galway Green Manual (now sold)

Post removed by user

Last edited by lypsyl on 19th May 2010 6:45 pm. Edited 1 time in total

 ______________________
2010 GS Galway Green Manual (now sold)

They sound a lot better than BMW, when I owned a Bmw GS motorcycle which set me back over 10k I had to call them out after it would not start, anyway after a 3hr wait guy turns up in a X5 takes one look at the bike & tells me it will have to be recovered to a Bmw dealer as none of the BMW response guys have never been trained on bikes. What a mickey mouse outfit(BMW MOTORAD) I now am back riding a jap bike