Hi! I am new to this site. I found it while googling to find a solution to the above. The car started out thinking it was in Belgium when it was in London, have since sorted out to set to UK, however it now thinks it's 4 miles away from where it is. It also has a line through the GPS tab. Any ideas? Land Rover told me to bring it in when I told them about Belgium, they really weren't helpful, £200 for a check then fix would be on top. They didn't bother telling me about the button that you flick from Belgium to UK. Any help would be appreciated. Does it sound like the GPS antenna needs replacing or just needs a rejig? I have tried resetting to default but nothing happens. Thank you for any help.

I had a Tiguan that went exactly that way. It was finding 2 from 15 satellites. Bought a new Fakra aerial from the bay. It was a little magnetic box with a long cable. I managed to find a place to put it behind the radio on a metal bracket. Problem instantly sorted and all for about 7 quid. Dealer wanted me to buy £120 latest disc before he would even look at it then probably £50 an hour after that. No chance.

When was the last time that it was working?
Have you had any other battery / electronic problems?
I had some intermittent problems with my Sat Nav, I don't think it was initiating properly when battery was low. FL2 XS SD4 Auto 2010 2012-2017 (21k - 91k miles) (MY2011)
FL2 Metropolis SD4 Auto 2014 2017- (16k - 77k+ miles) (MY2015)
Metro in its 11th Year of (Extended) LR Warranty / Full LR Service History
(Expensive, but Trouble/Worry free - hopefully?)

on my 09 reg there is a reset instruction for the sat nav in the hand book,used after the vehicle is transported and it loses its sense of location.

Mines out of date, doesn't recognise when I'm on the new, NDR, 4 miles from home just comes up as a field. If I could update for £25 I'd do it, otherwise I'll live with it.

Dear All people that have replied to my original post and made comments/advice. I saw none of these until now. Sorry. The site doesn’t prompt me when there is a new post. The problem has now got worse, the touch screen doesn’t work. The satnav after my service will not stop giving directions, still in Belgium. At service, garage suggested new touch screen £1,350! Anyone know of any coders or what type of electronics person i would need? I thought that could be a good starting point.

IanMetro wrote:

When was the last time that it was working?
Have you had any other battery / electronic problems?
I had some intermittent problems with my Sat Nav, I don't think it was initiating properly when battery was low.

It might be worth looking at some of the Android alternatives that are starting to appear.

I expect more chinese Android versions to be released in future.

The simple answer is to buy a Garmin or Tomtom - at least these will have upgraded maps every three months (for free) I doubt that yours has ever been updated so will have Sept 2012 data maps. MY13 HSE Lux Santorini Black Gone
MY11 HSE Santorini Black Gone
MY08 SE Blue, Gone
Alfa Romeo GT Gone
Alfa Romeo 156 Space wagon Gone
Volvo V40 Gone
Volvo 480ES Gone
VW Sirocco GTX Gone

Wot CJOver said. TomTom regulary update maps, speed cameras, speedlimits, electric charging points, places of interest and also show filling stations, car parks and has lots of useful features that LR satnavs either don't have, don't work or are way out of date.

J

I have been in touch with my local LR garage and he has sent me a JLR document - LTB00642v3 - Navigation System Defaults To A Regional Location _ TOPIx
Trouble is i can't seem to load the link.
Anyway the upshot is that i have the permanent issue and the repairs to the sat nav would cost £1178+vat for remanufactured unit or £1882 + vat for new unit. UNBELIEVABLE!!!!

I think the Tom Tom is definitely the way to go.
I have tried to copy & past the document below:-

LTB00642V3
TECHNICAL BULLETIN
20 OCT 2015
© Jaguar Land Rover Limited
All rights reserved.
415-00
S E C T I O N :
Navigation System Defaults To A Regional Location
S U B J E C T / C O N C E R N :
All
M A R K E T S :
SITUATION:
A customer may express a concern that the navigation system reverts to a default location
for their region. There are 2 failure modes, either intermittent or permanent as described
below.
• Intermittent
1. After starting the vehicle, the voice notification "Welcome to the [country name]" is
played.
2. On entering the Navigation after start-up, the vehicle icon shows itself in the region
default, for example Belgium. Once GPS signal is acquired the vehicle icon jumps back to
the actual location and the voice notification "Welcome to the [country name]" is played.
3. All other features of the Navigation system work normally.
C O N D I T I O N S U M M A R Y:
21/02/2020 LTB00642v3 - Navigation System Defaults To A Regional Location | TOPIx
https://topix.jlrext.com/topix/content/doc...oupId=1612 2/5
• Permanent
This only exists in Integrated Audio Module (IAM) MCM-E level units. To find out what
hardware is fitted to the vehicle select the "Part Information" icon on the Vehicle
Statement Of Health (VSOH) on SDD.
1. After starting the vehicle, the voice notification "Welcome to the [country name]" is
played.
2. On entering the Navigation after start-up, the vehicle icon shows itself in the region
default, for example Belgium. Once GPS signal is acquired the vehicle icon jumps back to
the actual location and the voice notification "Welcome to the [country name]" is played.
In addition
After starting the vehicle:
-Previous Destination list is unavailable (all items are deleted, button is greyed out).
-In EU, Destination entry by Postcode is unavailable (button is greyed out) .
-Search area changes to region default, example Belgium.
-Current route is removed (deleted) in next ignition cycle.
This version has been created to update the Parts section.
CAUSE:
A software issue or hard fault with the IAM.
Suggested Customer Concern Code - A59.
NOTE:
You must carry out the instruction to download the latest software first, under no
circumstance must a module be ordered or replaced until it has been confirmed that
the software update has not resolved the issue and all of the symptoms for module
replacement are confirmed.
ACTION:
Should a customer express concern, follow the Diagnostic Procedure below.
Intermittent - Download new software to the IAM.
Permanent - Replace the IAM.
PA R T S :
21/02/2020 LTB00642v3 - Navigation System Defaults To A Regional Location | TOPIx
https://topix.jlrext.com/topix/content/doc...oupId=1612 3/5
NOTE:
Please refer to Microcat for any updates to these part numbers.
PART NUMBER DESCRIPTION QUANTITY
LR071116 Integrated Audio Module - ASIA 1
LR079509 Integrated Audio Module - EURO 1
LR079510 Integrated Audio Module - NAS 1
LR079512 Integrated Audio Module - ROW 1
LR065361 Integrated Audio Module - ROW2 1
T O O L S :
DVD143.03 AND CALIBRATION FILE 219 LOADED OR LATER
JLR approved diagnostic tool.
JLR approved battery support unit


21/02/2020 LTB00642v3 - Navigation System Defaults To A Regional Location | TOPIx
https://topix.jlrext.com/topix/content/doc...oupId=1612 4/5
NOTES:
Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain
the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.
DESCRIPTION SRO TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Configure existing module - Integrated
Audio Module
86.90.37 0.7 42 LR052071
Freelander 2/LR2 (LF) - Head unit - renew 86.50.81 0.4 42 LR052071
Range Rover Evoque (LV) - Head unit -
renew
86.50.81 0.4 42 LR052071
Discovery 4/LR4 (LA) - Head unit - renew 86.50.81 1.1 42 LR052071
Range Rover Sport (LS) - Head unit - renew 86.50.81 0.6 42 LR052071
Range Rover (LG) - Head unit - renew 86.50.81 0.5 42 LR052071
NOTE:
Normal Warranty procedures apply.
WA R R A N T Y:
NOTE:
The Integrated Audio Module (IAM) may be also referred to as the Audio Control
Module (ACM).
Intermittent Fault.
DI AGNOST IC PROCEDURE :
21/02/2020 LTB00642v3 - Navigation System Defaults To A Regional Location | TOPIx
https://topix.jlrext.com/topix/content/doc...oupId=1612 5/5
Permanent fault - IAM MCM-E units only
CAUTION:
This procedure requires DVD143.03 and Calibration File 219 loaded or later.
Connect the JLR approved battery support unit.
1.
Connect the JLR approved diagnostic tool to the vehicle and begin a new
diagnostic session, by reading the VIN for the current vehicle and initiating the
data collect sequence.
2.
Follow the prompts. 3.
Where no internet access is available. 4.
1. Select the Diagnosis Session Type.
2. Select the Symptoms tab and enter any of the following Symptom(s).
Electrical - Information and entertainment system - Navigation
system.
3. Select the Recommendations tab.
4. Configure existing module - Audio front control module.
When all tasks are complete, exit the current session by selecting the Session tab
and then selecting the Close Session option.
5.
Disconnect the JLR approved diagnostic tool and battery support unit. 6.
Replace the Integrated Audio Module (see TOPIx Workshop Manual, section 415-
00).

Let me know if anyone has solved this issue without spending this sort of money????

Also, you can see my problem here and what I did to solve it, give it a shot as well: https://www.freel2.com/forum/post396816.html#396816

Excuse me perhaps asking a silly question but if LR have reported this as a known problem to their dealers, at what point does it become a free repair to the customer?

That's a good point Sid


 If it wasn't so bad it'd be funny.

🐑
Freelander 2 HSE auto 2014 ( Florrie ) ..... Try again.
Freelander 2 GS 2012...... Gone.

Because they are bloody crooks, that is why! It is a sorry state unfortunately.