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TONKA II



Member Since: 28 Nov 2017
Location: Stockton-on-Tees; Probably sat at my desk
Posts: 9
United Kingdom 
So help me I'm going to throttle someone!!

Afternoon,

Is there anyone from LR customer service or better still Stratstones on this forum?

I could really do with some advice. I'm getting fobbed off and lied to regarding what should is a very minor extended warranty job by my local dealers.

Oh and it would appear that they're charging LR for replacement parts they haven't fitted

TIA MY2014 SD4 Freelander II Metropolis
MY2000 XK8 Convertible "The Mistress"
MY1977 XJC 4.2 "Baby Poo" Yellow

Keepin' it British...
Post #355530 24th Aug 2018 12:10 pm
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RogB



Member Since: 16 Dec 2014
Location: Mansfield
Posts: 3880
England 2013 Freelander 2 SD4 HSE Lux Auto Santorini Black

customer services has their own thread on here
Post #355532 24th Aug 2018 12:19 pm
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TONKA II



Member Since: 28 Nov 2017
Location: Stockton-on-Tees; Probably sat at my desk
Posts: 9
United Kingdom 

Thanks Rog Thumbs Up MY2014 SD4 Freelander II Metropolis
MY2000 XK8 Convertible "The Mistress"
MY1977 XJC 4.2 "Baby Poo" Yellow

Keepin' it British...
Post #355534 24th Aug 2018 12:29 pm
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Smallmankey



Member Since: 28 Jan 2017
Location: Bridgend
Posts: 199
Wales 2013 Freelander 2 SD4 XS Auto Mauritius Blue

I won't go near Stratstone if I can avoid them,!
The nearest 3 dealers for me are all Stratstone so I travel an extra 40 min to go elsewhere instead!
Post #355547 24th Aug 2018 6:02 pm
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Yorky Bob



Member Since: 28 Apr 2015
Location: Yorkshire
Posts: 4561
United Kingdom 2013 Freelander 2 TD4 GS Manual Firenze Red

Half a story. What parts ? FL2 MY10 TD4 GS traded in at 2 years
FL2 MY13 TD4 GS Current
Post #355554 24th Aug 2018 8:09 pm
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IanMetro



Member Since: 11 Sep 2017
Location: Somerset BS21
Posts: 3133
United Kingdom 2014 Freelander 2 SD4 Metropolis LE Auto Fuji White

If this is the same problem
http://www.freel2.com/forum/topic32362.html

Then I would think that lubrication and a bit of wiggling would have solved problem.

Then again, I'm guessing what the whole story was. FL2 XS SD4 Auto 2010 2012-2017 (21k - 91k miles) (MY2011)
FL2 Metropolis SD4 Auto 2014 2017- (16k - 77k+ miles) (MY2015)
Metro in its 11th Year of (Extended) LR Warranty / Full LR Service History
(Expensive, but Trouble/Worry free - hopefully?)
Post #355555 24th Aug 2018 8:18 pm
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