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bilen123



Member Since: 02 Jan 2009
Location: uk
Posts: 16

2007 Freelander 2 TD4 GS Auto Zermatt Silver
Service

I own a FR2 (2007). Took it in for it's 1st yr service (done 6k miles) with Guy Salmon. Got it back with NO dealer service stamp so I checked the oil to see if they had done the basics......the oil was black!
My huntch is that it's not been serviced (unless the oil they use is black!) and I have paid £250 for the pleasure.
Has anybody else experienced this?

Post #33807 2nd Jan 2009 8:46 am
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Dougden



Member Since: 10 May 2008
Location: N W Kent
Posts: 288

England 2007 Freelander 2 TD4 XS Manual Santorini Black

Hi Bilen,
It would be more than their dealership name is worth, not to change the oil at a service. I understand that when they drain out the old stuff a certain amount of oil is left in the sump and as soon as the car is started up with the new oil in, it is immediately contaminated and as a result, discoloured.
I use Guy Salmon in Kent and I feel the dealership chain generally, is far too professional to screw you over for about £20 worth of oil.
However, the lack of a stamp is annoying and totally inefficient by one of their desk staff Rolling Eyes FL2 TD4 XS Santorini

Post #33825 2nd Jan 2009 10:55 am
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

I would go back and speak to them on it and find out what it done on the first service and have the dealer stamp the book.

Is your trip still saying that you need a service

I can't recall whether the oil is changed at the second service though so this might be the case,

aswell as they only ever get as much oil out as possible in a set time, which will get most of it out, then they add the required amount as per the service sheet into the car, which means they might overfill the oil, leading to foaming oil Confused and the left over oil will discolour the new oil quickly Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #33826 2nd Jan 2009 10:58 am
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MVS



Member Since: 06 Nov 2008
Location: Back under my favourite rock
Posts: 267

Regardless of getting all the oil out before putting new in. TD engine oil will appear black within a few miles of first start up post oil change. It often looks like it's not been changed, even when I know I've just done it Rolling Eyes

Post #33831 2nd Jan 2009 12:20 pm
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Dave



Member Since: 04 Jul 2007
Location: Somewhere Near You
Posts: 2666

Scotland 2012 Freelander 2 SD4 HSE Auto Indus Silver

My oil was very clear for nearly a week after it was changed. If your oil is black then I would suspect that it hasn't been changed and I would go straight back to the dealer and demand an explanation from them.

Just my 2p worth Thumbs Up ______________________
2011 Full Fat RR 4.4 TDV8
2012 FL2 SD4 Auto HSE
2013 Kawasaki Versys 650

Post #33837 2nd Jan 2009 1:16 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

in the past it has always been a darker newer looking oil when changed

Is the oil changed at the first service? Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #33840 2nd Jan 2009 2:02 pm
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bilen123



Member Since: 02 Jan 2009
Location: uk
Posts: 16

2007 Freelander 2 TD4 GS Auto Zermatt Silver

Spoke to the service manager - oversight on stamping my book!
They say the oil is naturally dark - that's the way it comes! (when I decribed it as 'black' in my original blog, well, it was not black as soot but a very dark brown!) so maybe the oil has been changd.
Owned a petrol VW before - when they changed the oil on that, it used to be a clear/golden colour, hence my concerns

Post #33843 2nd Jan 2009 2:18 pm
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bilen123



Member Since: 02 Jan 2009
Location: uk
Posts: 16

2007 Freelander 2 TD4 GS Auto Zermatt Silver

To NSPINKS...yes first service at 6.5K miles. All urban driving.Oil was invoiced so I expected it to be changed

Post #33844 2nd Jan 2009 2:20 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

I agree if they invoice it, change it Thumbs Up

I think its the airfilter they don't change on the first service not the oil, though it might be worth having a look at it as they can be quite clogged, and they are only £8 to swap yourself Thumbs Up Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #33845 2nd Jan 2009 2:28 pm
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AndyC



Member Since: 30 Nov 2007
Location: Where the snow dosen't melt when the sun is shining!
Posts: 4165

Norway 2007 Freelander 2 TD4 HSE Manual Stornoway Grey

bilen123: I checked the oil after driving home from the first service and the oil was golden colour Thumbs Up
However, I have heard they do use BLACK oil in Black FL2's - so maybe your service guy was colour blind Laughing 2007 Freelander 2 HSE TD4 Manual with Premium Pack & Moonroof.
Stornoway Grey with Ebony Black Pleather, Clear Indicators, Body Side Mouldings etc.

Post #33861 2nd Jan 2009 4:46 pm
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bilen123



Member Since: 02 Jan 2009
Location: uk
Posts: 16

2007 Freelander 2 TD4 GS Auto Zermatt Silver

Check the oil again over the weekend - dark brown and black at the tip. Will have to take their word for it that they changed the oil
Thanks for everybody's input

Post #34030 5th Jan 2009 10:44 am
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