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JHW



Member Since: 07 Sep 2016
Location: Derbyshire
Posts: 34

United Kingdom 2011 Freelander 2 SD4 HSE Auto Sumatra Black
Servicing in Derbyshire

At the risk of opening a huge can of worms or a libel case........

Time to think about getting the new (to me anyway) FL2 serviced as it heads tieards 75k. It was serviced by Williams in Manchester for it's first couple if services and then by an independent garage Formosa there on. Piece of mind says I'd like to get it serviced and done properly o I know it's been done etc.

My nearest LR dealer is Lamb's in Chesterfield who I have no knowledge of. My next nearest is Hunters in Derby who when I told a company car Evoque there for a recall check that had not been supplied by them treated me like something that had just fallen out if a dogs back end.

I have no experience of any if the independent LR specialists in the area. My default is an excellent garage in. Atlock called McKenzies who I have nothing but praise for but I fell like I'd like to get an LR dealer to service it.

Thoughts? Am I being daft to want an LR dealer to service it? Any one else used Lamb's or Hunters? Any recommendation fior a decent LR specialist in Derbyshire.

All comments made and received without prejudice of course!!!!

Cheers
John

Post #310257 3rd Nov 2016 8:57 pm
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SYFL2



Member Since: 16 Jun 2012
Location: Sheffield
Posts: 2594

2007 Freelander 2 TD4 HSE Auto Stornoway Grey

I think Gordon Lamb are reputable and I've never had a problem,having said that don't expect a bargain.

Post #310259 3rd Nov 2016 9:10 pm
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ReggiePerrin



Member Since: 13 Mar 2013
Location: Derbyshire
Posts: 1273

England 2013 Freelander 2 SD4 HSE Lux Auto Firenze Red

I bought my current car from Lamb's. Whilst the car is great, it is unlikely that I would buy there again. When it came to be serviced, (1st service) the price quoted by them seemed very high so I shopped around.

Without playing one off against the other, Guy Salmon Sheffield quoted nearly £100 less than Lamb's for the same service.

Not only that, on drop off we were provided with a paid for taxi into the city centre (our choice of destination) and picked up by a delightful customer service lady when the car was ready. No extra cost added to the quote, car has performed faultlessly for the year and I was very impressed with the whole thing. So much so that a week after the event we bought a three year service contract from GS.

Oddly enough, we have just had an email reminder to get in touch re the next service which is due at the end of this month.

Of the four dealers I have been to in my Land Rover owning time, Lookers Chelmsford, Lancaster Welwyn, Gordon Lamb Chesterfield and Guy Salmon Sheffield, the latter has been the most impressive and positive dealer experience of them all.

I now live near to Chesterfield so Sheffield is not at all far or difficult to get to.

Post #310260 3rd Nov 2016 9:29 pm
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JHW



Member Since: 07 Sep 2016
Location: Derbyshire
Posts: 34

United Kingdom 2011 Freelander 2 SD4 HSE Auto Sumatra Black

Thank you - I'd forgitten about them. Sounds like you've had excellent service there, I'll give them a call, be interesting to see if they offer the discounted servicing I read about somewhere else on the forum.

Cheers
John

Post #310262 3rd Nov 2016 9:42 pm
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archie98



Member Since: 18 Oct 2011
Location: derbyshire
Posts: 709

England 2007 Freelander 2 TD4 SE Auto Stornoway Grey

I use a independent guy in Shirland nr Alfreton he has looked after all my landrovers he is always busy and I have never heard any one complain. I have always been happy with the service from him

Post #310263 3rd Nov 2016 9:44 pm
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JGH99



Member Since: 06 Nov 2015
Location: Derbyshire
Posts: 193

United Kingdom 2007 Freelander 2 TD4 GS Manual Stornoway Grey

Hi, I bought mine from GL Chesterfield second hand. Now well out of warranty.

I now use Excel Automotive Ltd in Sheepbridge. I have used them for our cars for the last 10 years. Very reasonable. More importantly reliable.

No fancy showroom or car sales just an honest workshop. I've had a number of repairs done there,

Tel 01246 455863

Cheers, JGH99 Freelander 2 GS Stornoway Grey
Jan 2007 Bought 71,000 miles. Currently 149,300 miles.

Post #310264 3rd Nov 2016 9:45 pm
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Yorky Bob



Member Since: 28 Apr 2015
Location: Yorkshire
Posts: 4561

United Kingdom 2013 Freelander 2 TD4 GS Manual Firenze Red
Re: Servicing in Derbyshire

JHW wrote:
At the risk of opening a huge can of worms or a libel case........

Time to think about getting the new (to me anyway) FL2 serviced as it heads tieards 75k. It was serviced by Williams in Manchester for it's first couple if services and then by an independent garage Formosa there on. Piece of mind says I'd like to get it serviced and done properly o I know it's been done etc.

My nearest LR dealer is Lamb's in Chesterfield who I have no knowledge of. My next nearest is Hunters in Derby who when I told a company car Evoque there for a recall check that had not been supplied by them treated me like something that had just fallen out if a dogs back end.

I have no experience of any if the independent LR specialists in the area. My default is an excellent garage in. Atlock called McKenzies who I have nothing but praise for but I fell like I'd like to get an LR dealer to service it.

Thoughts? Am I being daft to want an LR dealer to service it? Any one else used Lamb's or Hunters? Any recommendation fior a decent LR specialist in Derbyshire.

All comments made and received without prejudice of course!!!!

Cheers
John


First without prejudice is invest in a spellchecker or add more water. Rolling with laughter FL2 MY10 TD4 GS traded in at 2 years
FL2 MY13 TD4 GS Current

Post #310266 3rd Nov 2016 10:13 pm
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JHW



Member Since: 07 Sep 2016
Location: Derbyshire
Posts: 34

United Kingdom 2011 Freelander 2 SD4 HSE Auto Sumatra Black

A good start would be to put my reading glasses on!

Post #310267 3rd Nov 2016 10:24 pm
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Yorky Bob



Member Since: 28 Apr 2015
Location: Yorkshire
Posts: 4561

United Kingdom 2013 Freelander 2 TD4 GS Manual Firenze Red

Thumbs Up FL2 MY10 TD4 GS traded in at 2 years
FL2 MY13 TD4 GS Current

Post #310268 3rd Nov 2016 10:26 pm
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Roadhog300



Member Since: 05 Mar 2016
Location: Derbyshire
Posts: 56

United Kingdom 2013 Freelander 2 TD4 GS Manual Orkney Grey

Having recently had mine in at Gordon Lamb for some warranty work my initial thought when booking in was poor customer service however on returning to drop the car off and on collection I was looked after by a guy called James on the service desk, what can I say the service and customer care was excellent.

Post #310290 4th Nov 2016 1:33 pm
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JGH99



Member Since: 06 Nov 2015
Location: Derbyshire
Posts: 193

United Kingdom 2007 Freelander 2 TD4 GS Manual Stornoway Grey

Re. Gordon Lamb Chesterfield.

I agree, customer service is great.

Sadly mine was in there 4 times in my year of warranty.

I just can't afford their prices now I'm out of extended warranty.

JGH99 Freelander 2 GS Stornoway Grey
Jan 2007 Bought 71,000 miles. Currently 149,300 miles.

Post #310328 5th Nov 2016 7:00 am
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DW2304



Member Since: 18 Jan 2015
Location: Derbyshire
Posts: 2

United Kingdom 2010 Freelander 2 TD4_e HSE Manual Izmir Blue

I am NE Derbyshire based and use a local independent Sheffield Prestige - http://www.sheffieldprestige.co.uk/service/

They are based south side of Sheffield and I have been using them for 4+ years. Nothing too much trouble, reliable service and good advice is my experience with them.

Dave

Post #310365 5th Nov 2016 3:24 pm
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JHW



Member Since: 07 Sep 2016
Location: Derbyshire
Posts: 34

United Kingdom 2011 Freelander 2 SD4 HSE Auto Sumatra Black

Thanks for all the replies chaps - plenty of options!

John

Post #310373 5th Nov 2016 4:04 pm
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Treefrog99



Member Since: 27 Jan 2017
Location: Derbyshire
Posts: 5

United Kingdom 2007 Freelander 2 TD4 GS Manual Indus Silver

I have just bought my first LR Freelander 2 and am looking for an indi garage. I am interested particularly at the one in Shirland nr Alfreton.
Could someone let me have there name please
Trevor

Post #322396 27th Apr 2017 8:49 am
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RogB



Member Since: 16 Dec 2014
Location: Mansfield
Posts: 3880

England 2013 Freelander 2 SD4 HSE Lux Auto Santorini Black

From personal experience I would avoid Gordon Lamb LR Chesterfield like the plague.

With a previous FL2, I enquired about the 3+ servicing for £350 B service... they feigned ignorance of the 3+ until I pointed out it was on their own web page ''Ohhhhh THAT 3+ servicing scheme'' was his response. I wasn't convinced afterwards they had done a proper B service either.

Then last year I part ex'd the above FL2 for an Evoque. On pick up, it hadn't been serviced, hadn't been MOT'd, hadn't had identified faults fixed. Over the next 7 months it needed a new transfer box, new gear box, new clutch/flywheel, starter motor, EGR valve... and the icing on the cake.... was found to have been badly repaired after some sort of accident prior to me buying it with a poor paint job and panel fit.
After much discussions with LRCS involved as well, they put together a deal on my current FL2.... BUT..... let me drive it away with and expired MOT even though I asked if it had been done.

But at least their salesmen and service desk staff were pleasant enough, even though I knew a massive amount more about the FL2 than the salesman did (he did point out the nice leather seats and Bluetooth hands free though Laughing )

Post #322399 27th Apr 2017 9:09 am
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