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Lurcher



Member Since: 08 Feb 2013
Location: Stalybridge
Posts: 398

United Kingdom 2014 Freelander 2 TD4_e GS Manual Orkney Grey
Mac Book Pro Mail Problem

Got a 2011 MBP which has been in daily use since new , over the last couple of weeks I have started to get incoming emails going directly into my Trash folder (Ebay emails in the main) .
Contacted Ebay who said there are no issues their side and I need to check my settings and directed me to this link for help , http://help.sky.com/articles/emails-automa...duct=email

I cant make much sense of it (old user) , can any one help ?

Thanks

Post #269546 14th Jul 2015 11:00 am
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The Doctor



Member Since: 09 Jul 2010
Location: Gallifrey
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I'm pretty sure that when something lands in junk, you can click on something that says 'not junk' and I assume you can just drag things from trash to the inbox and it should then remember that. I've never had stuff going straight to trash, just to the junk box. LL.B (Hons) - University of Derby
LOT (Lord of Time) - University of Gallifrey

Post #269547 14th Jul 2015 11:05 am
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Badger1970



Member Since: 21 Sep 2012
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United Kingdom 2013 Freelander 2 SD4 HSE Lux Auto Baltic Blue

As above post. Depending on your OS, in MacMail it should turn brown in Trash. There is a button at the top of the toolbar that simply says "Not Junk" - click it, and all will be well for future deliveries. Foraging near Gaydon....
覧覧覧覧覧覧覧
MY13 HSE Lux SD4, Baltic Blue - current, 30,000> miles without fault
MY12 HSE 2.2 SD4, Sumatra Black - gone after 10 months/43,000 fault-free miles

Post #269549 14th Jul 2015 11:08 am
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Lurcher



Member Since: 08 Feb 2013
Location: Stalybridge
Posts: 398

United Kingdom 2014 Freelander 2 TD4_e GS Manual Orkney Grey

Thanks for the replies , I will give that a try next time one goes straight into the Trash Folder Thumbs Up

Post #269551 14th Jul 2015 11:22 am
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Lurcher



Member Since: 08 Feb 2013
Location: Stalybridge
Posts: 398

United Kingdom 2014 Freelander 2 TD4_e GS Manual Orkney Grey

Just had an email via ebay and its gone straight to the Trash Folder as expected , the toolbar doesn't allow me to mark the email as Not Spam only to mark it as Spam , suggesting to me that the mail programe doesn't think its Spam .

Any suggestions ?

Post #269580 14th Jul 2015 6:20 pm
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The Doctor



Member Since: 09 Jul 2010
Location: Gallifrey
Posts: 4615

United Kingdom 

I have to say that this problem is a new one on me. I have had emails go into the junk folder but not the trash folder. Have you tried the Mac forums? I had a problem with my Mac a few years ago and the boffins with the know how on there sorted it for me. LL.B (Hons) - University of Derby
LOT (Lord of Time) - University of Gallifrey

Post #269583 14th Jul 2015 6:49 pm
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Lurcher



Member Since: 08 Feb 2013
Location: Stalybridge
Posts: 398

United Kingdom 2014 Freelander 2 TD4_e GS Manual Orkney Grey

Its a strange one as other email notifications such as your last post went straight to my in box , its ebay notifications , paypal ones are ok , I will have a look at the Mac Forums .

Post #269586 14th Jul 2015 6:52 pm
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Badger1970



Member Since: 21 Sep 2012
Location: Southam, Warwickshire
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United Kingdom 2013 Freelander 2 SD4 HSE Lux Auto Baltic Blue

Alternatively, right-click (if you have set your trackpad up for this) the entire mail in the trash folder, and scroll down to "Not Junk"

Easy! Foraging near Gaydon....
覧覧覧覧覧覧覧
MY13 HSE Lux SD4, Baltic Blue - current, 30,000> miles without fault
MY12 HSE 2.2 SD4, Sumatra Black - gone after 10 months/43,000 fault-free miles

Post #269771 16th Jul 2015 2:48 pm
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Lurcher



Member Since: 08 Feb 2013
Location: Stalybridge
Posts: 398

United Kingdom 2014 Freelander 2 TD4_e GS Manual Orkney Grey

Done that but when scrolling down only allows to mark as Junk .

Post #269779 16th Jul 2015 4:11 pm
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RichP



Member Since: 21 Sep 2014
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When you look at the mail in the junk folder it should give you the option to move the mail from the junk folder into your inbox, probably by clicking the folder icon (this is on my iPad, not sure about the MBP). Move the mail to your inbox, once moved the mail system should recognise that sender next time as normal mail.

Post #269786 16th Jul 2015 7:34 pm
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Lurcher



Member Since: 08 Feb 2013
Location: Stalybridge
Posts: 398

United Kingdom 2014 Freelander 2 TD4_e GS Manual Orkney Grey

Yes done that move several time (trash to Inbox) also added the email sender to contacts but doesn't change anything still ebay emails and an Apple on straight to Trash Folder .

Post #269791 16th Jul 2015 8:25 pm
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