wondering if anyone can throw some light on my problem.

just had some double glazing fitted and there is definite distortion/rippling effect on the two big windows when looking out to the garden.

the builder inspected today and he says it's because it is toughened glass and is normal ??

I'm not happy with the situation and wonder if you think this is normal or a fault in the glass ?

ps he also fitted a new double glazed door which has toughened glass, but does not have the distortion.

Iain

Hi iain

I'm not an expert at all, but that doesn't sound right to me, we have a large Double Glazed bay window and every panels is clear when you look through it. ( That's when Mrs Toeknee has cleaned them)

Our house is 10yrs old this month and all our DG is fine, i would ask for a second opinion

We have just had new windows/doors installed (Planitherm glass) and from the outside there is a slight ripple effect, but don't see it/notice it when looking outside - it's mainly visible when there is a shadow or sun on the glass.

So may not be a fault. I would try to find out who the manufacturer of the glass is, and maybe contact them directly for clarification.

Recently had new DG fitted all round, none of ours has any distortion/rippling in the glass.
Personally I would get the panel replaced, easy to do on today's modern windows. ______________________
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Ditto, had our wooden windows replaced this summer with new DG. Not a ripple present and definitely not on the toughened glass patio door.

thanks guys, I'll get back to the builder today and request that they are replaced.

don't fancy having to live with them for the next 20years !!

Iain

A couple of my DG windows have the same sort of ripple on them - but my neighbours new DG doesn't

I'm guessing it may be the sign of cheap quality glass units  2002 Honda VFR800
2002 Toyota Celica 140 Silver (mid life crisis - again!)
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cheap glass !
I had this with a replacement DG unit, complained and had it replaced a couple of times, it may never be perfectly flat becuase of the hardening process, but it should n't be like a comedy hall of mirrors effect !
M.