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Home > General > BIG SHOCK FROM LANDROVER |
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cyberil Member Since: 15 Jul 2008 Location: London Posts: 46 |
Take a look at my similar rant from today and yesterday - same thing: http://www.freel2.com/forum/topic9617.html |
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3rd Aug 2011 3:37 pm |
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Mav71 Member Since: 15 Nov 2008 Location: Leicester Posts: 2575 |
I have always said that being polite is the best way! Freelander 2 HSE Lux 2013MY - Barolo Black with Ivory Leather. Alpine DVD - Privacy -Evoque 20" Dynamic Wheels and more to come......... |
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3rd Aug 2011 4:56 pm |
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ad210358 Member Since: 12 Oct 2008 Location: Here and There Posts: 7464 |
Never a truer word said, I had a window on the van replaced when my local dealer said no, it's out of warranty, sent a polite email to Bailey last year and they agreed to replace the window with the later type, which this year has failed and sent a email to them at the weekend and received confirmation Monday that they will replace it again FOC, now well out of warranty. |
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3rd Aug 2011 5:09 pm |
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chicken george Member Since: 05 Dec 2007 Location: N. Yorks Posts: 13289 |
At work At home "I can't always believe facts I read on the web" - Charles Dickens winner by default of the tractor vs caravan race |
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3rd Aug 2011 5:27 pm |
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oldgeezer Member Since: 09 Apr 2011 Location: Wiltshire Posts: 1302 |
ad102358
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3rd Aug 2011 6:25 pm |
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druand Member Since: 07 Sep 2009 Location: south ayrshire Posts: 825 |
Had a good few 20+ conversations with customer service about vibration in new 10 MY, made my points clear, firm and polite at all times.
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3rd Aug 2011 7:22 pm |
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EYorkshire Member Since: 18 Nov 2010 Location: (!) Posts: 4392 |
They do say that a factory repair is always better than the original, no assembly line or time constraints to adhere to so they can afford to put the finishing touches to the repair that they weren't able to do on the assembly line. Excess sealant is removed, trim rubber is cut to proper length, outer skin bonding is much better. On all my caravans the roof bonding has always been poor although they never leaked. |
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3rd Aug 2011 7:29 pm |
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ad210358 Member Since: 12 Oct 2008 Location: Here and There Posts: 7464 |
Have to say though, this is my third Bailey and the first one I have ever had a problem with, the last of the traditional build ones and to be honest after looking at what they provide at the moment this one will be with us for a long while yet, just do not like the Alu-tech range, I looked at a Unicorn the other day and didn't realise you could get so many different shades of white on the same van, on the nearside alone there was five differnt shades of white and the skin on the front to stop the stone chips was a strong yellow shade |
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3rd Aug 2011 8:01 pm |
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chicken george Member Since: 05 Dec 2007 Location: N. Yorks Posts: 13289 |
bailey they dont look very comfortable At work
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3rd Aug 2011 8:52 pm |
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