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wiggy



Member Since: 05 Dec 2011
Location: Freiston
Posts: 99

2007 Freelander 2 TD4 SE Manual Zermatt Silver
Constant sales calls..

What's going on??
in the last 4 days I have had a total of 12 sales calls from Marshalls of Lincoln on 08437130381 .

On Monday it was 5 calls, yesterday 4 calls and already 2 this morning.. The conversation goes like this

Hello Mr Jaxxx.. it's Marshalls of Lincoln here how are you today??
Fine thanks.. I've told your collogues I'm not thinking of changing my Freelander... So I'm not interested..
But you dont know what this call is about...
Unless you're going to say I've won a brand new car then I'm not interested... is this call about that??
well..errrrr.. no
Then I'm not interested..

What's the deal with all these constant calls and 6 emails I've had over the past week???

Post #299822 1st Jun 2016 9:35 am
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Tigger



Member Since: 30 Mar 2011
Location: L15KRD
Posts: 2555

United Kingdom 

I suppose it goes back to the old adage that "people don't queue up to buy cars" and, rather than sit on his back side and drink coffee, he's on the phone to drum up some business. I'm impressed though, so many dealers seem to find it hard enough to respond properly to an enquiry, let along go out of their way looking for business!

The dealership could probably use a better CRM system to stop you from being called a far too often and with no intersting reason though.

Post #299842 1st Jun 2016 11:38 am
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MartynB



Member Since: 08 Aug 2011
Location: Currently Rootless !
Posts: 1780

United Kingdom 2009 Freelander 2 TD4 GS Auto Zermatt Silver

I had two LR dealers, a Jaguar dealer, a Skoda dealer, a Volvo dealer and direct calls from Subaru UK chasing me up for 4 or 6 weeks when I started looking for a new car to replace my company motor. I can't complain, I had given them all my number on showroom visits. They were all perfectly polite and no one was too pushy, although I did get 3 calls in two hours from Jag telling me that they had one of the new F Paces coming into the Bradford Showroom .

So I suppose the moral is if you don't want the calls give them a fake mobile number Whistle 2009 GS Auto Zermatt Silver - Sold June 21 after 10 years of ownership

2016 Subaru Outback SE 2.0 diesel SE Premium Lineartronic Sold 2024 after 8 years and 80k miles . Best Car I ever owned !

2023 Toyota Hilux invincible X 2.8 Auto .

Post #299852 1st Jun 2016 2:44 pm
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the lost dude



Member Since: 24 Mar 2016
Location: staffordshire
Posts: 37

United Kingdom 2011 Freelander 2 SD4 HSE Auto Stornoway Grey

Tell him you're registered with the Telephone Preference Service (TPS) and see how quick he is to hang up !

Post #299855 1st Jun 2016 3:11 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

i had them from Vauxhall dealership about the wifes car,

what if we could put you in a brand new corsa for the same monthly premium your paying now?

that sounds great, is it the old shape or the new shape thats about to be released?

Its the older shape... we have stock waiting to be registered

Oh.. thats not too bad though, its newer and less miles..

When would you like to swap car... but before that why are you giving her a car?

we are not giving her a car, we can do it for the same monthly premium

But she doesn't have a monthly premium to pay, the cars paid for.... so when can we collect?

Errr our records show she paid xyz a month, of 5 years interest free, we could do that again

Oh, so you want her to have a new car, and pay for it for 5 years, at xyz, thats not the same monthly payment she has now as you first offered.....

Please remove me off the sales call list, thanks you Laughing Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #299857 1st Jun 2016 3:27 pm
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snappa



Member Since: 16 Apr 2008
Location: Watching C-beams near the Tanhauser Gate
Posts: 1633

Scotland 2013 Freelander 2 TD4 GS Manual Buckingham Blue

I just wish I could get my dealer to return my calls..... Whistle

Post #299858 1st Jun 2016 3:58 pm
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mcsimmo



Member Since: 01 Feb 2016
Location: North of the South
Posts: 734

Scotland 2013 Freelander 2 SD4 GS Auto Mauritius Blue

I get bombarded by similar calls from our local Seat Dealer, where I bought SWMBO's car from 2 years ago.

Similar patter, 'we can put her in a new car for what our paying now', so I go through the figures with them, and prove that no they cant put her into a new car for what we are paying now. To be fair, they are polite, can laugh off what I prove to them.

I always give my mobile number to any retail organisation as its easier to manage/ignore their calls as they tend not to leave voicemails for sales calls. Updated- Waiting for a Scotland v England 6 Nations home win. 24th Feb 2018
Gone-1972 88 SWB Soft top
Gone-1981 24v FFR Lightweight
Gone-2009 Freelander 2 TD4 GS manual
Gone before it bankrupted me- 2008 Discovery 3 TDV6 Auto
2013 Freelander 2 SD4 GS Auto

Post #299902 2nd Jun 2016 6:42 am
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dorsetfreelander



Member Since: 20 Jul 2013
Location: Dorset
Posts: 4354

United Kingdom 2014 Freelander 2 SD4 XS Auto Loire Blue

A friend of mine was rung up about a conservatory and he went along with the call saying yes he really would like a conservatory etc. He came to giving his address which was in a block of flats the guy said "this is on the ground floor isn't it?" answer "no I am on the third floor but I really would like a conservatory". End of call. 3 x FL1 2 manual + 1 auto
5 x FL2 4 manual + 1 auto
Now Discovery Sport P250 MHEV SE

Post #299909 2nd Jun 2016 8:29 am
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