I have a question about labour costs during services on warranty.
The questions is mostly addressed to dealers, like Lookers for example.

On the maintenance check sheets, like the ones found here, on top, below the service type, it is a sentence that states:

On the Adjust/Lubricate/Replace - Labour cost included in scheduled time except items marked*

What should I understand from here? That during an oil service, for example, the labour cost is zero for the customer?
Because on each service I've paid for all labour costs...

I, with my mind, I understand the followings:
- Each service procedure has its time, aproximated by LR people.
- During this time all the labour costs are zero for the customer.
Am I wrong?