I have recently purchased a FL2 MY11 and its working well to date. It is early days but I am interested in whether anyone has taken their vehicles to a garage other than the main dealer when the vehicle is under warranty. I have an excellent local garage ( Bosch Service Centre) and frankly I am keen that I get service work completed there. They looked after my BMW 320D perfectly well and had all the necessary equipment to re set computers etc. My only concern is whether this will cause problems should I need to have any work done under warranty. Are the main dealers "sticky" on warranty if services have not been completed at their garages? I note that some people are concerned about costs but this is not my issue-i just have faith in my local garage and little faith generally in main dealerships. Any thoughts?

As long as they use genuine LR parts (not like for like equivilent) and oils to there spec you should be fine Former Mod/Member, with the most post & Chicken George Arch nemesis

Should be yes, but your're not gonna get great service if you don't spend any money with them and only go to them for the warranty work-Nature of the beast!!

Junior wrote:

Should be yes, but your're not gonna get great service if you don't spend any money with them and only go to them for the warranty work-Nature of the beast!!

Had my first and 3rd service done by my local Land Rover Dealer and the 2nd by a Land Rover specialist. Dealer made no mention of my having not gone to them for the 2nd Service and I had no problems with them over warranty work.

I have had the intention right from the start NOT to have my FL2 serviced at the main dealer for more than one reason. Firstly I can't for the life of me work out where they dream up the service price from given it is only 2.1 hours.
Secondly knowing what I do about dealers from my own experience & that from customers who's cars I have valeted I am not convinced they will do much of the other routine inspection while doing the oil change.

However I have complained so much to LR recently about my phone system etc, I simply have been non stop as I am fed up with getting no where & though initially I told LR I would not call the dealer as I had no confidence I eventually called the Dealer Principal who got the service manager to cal me yesterday & I have accepted their offer of taking the car in for a full week for in depth investigation & they have offered me a very good (for LR anyway) price for the service which although is still more than the independant I spoke to but if it is going there anyway it saves extra fuel & the extra time as well. (Past) Freelander 2 HSE 2010 MY In Rimini Red.
(Past) RR Evoque Dynamic Lux Si4 In Firenze Red.
(Past) RR Evouque Pure Tech in Barollo Black with bespoke Firenze Red colour coding.
(Present) Freelander Metropolis 2015 MY In Santorini Black with Ivory Premium Leather.

I can confirm LR are very petty in this area indeed, they've no legal right to be so but talking from experience I can assure you they are. It depends on where you go....I visited TH White Swindon today and they were very accomodating and really top notch, such a contrast to the drivel I have been fed of late from elsewhere.....still waiting for a delivery schedule for a rear diff' from the other LR main dealer who told me i'd 'just have to wait' even though it was/is genuinely urgent....needless to say I won't be going back. Money aside i'd say in the long run use main dealer in case you have issues down the road....you never know.

There are some dealers who will allege that your car is worth more with FMDSH .... if you search the forums friend, you will see that this topic has been done many times  2010 FL2 XS Auto in Santorini Black with HSE alloys

I have a local Bosch service centre int he nearby village of Glenfarg,the reputation of which is excellent and so I will consider using him for my servicing as long as he can assure me of the requirements of the LR warranty. I hope this should not be a problem as he is now selling second-hand LR's and has a good name for servicing 4X4's

MacWallace wrote:

I have a local Bosch service centre int he nearby village of Glenfarg,the reputation of which is excellent and so I will consider using him for my servicing as long as he can assure me of the requirements of the LR warranty. I hope this should not be a problem as he is now selling second-hand LR's and has a good name for servicing 4X4's

I was assured, catagorically?, that service schedules outside a main dealer franchise legally has no effect on your warranty whatsoever. That was a service manager who told me this..........it does count against you if you have a problem, it shouldn't but it does/will. If you are remotely worried about future issues i'd say get it sorted at LR but they have no legal right to turn you away with warranty issues providing you have recieved services using genuine LR parts at a v.a.t. registered outlet. Some are anal about it, others accept you've done nothing wrong by going elsewhere

They are big on loyaly but have no right, legally, to be so.

The block exemption rules that were introduced meant that you could take your vehicle into anywhere to be serviced provided the parts used were of "equivalent quality" and it would not affect the warranty. Only warranty work though can be carried out by a registered dealer.

However, should you have a major failure outside of the warranty period then LR will not look too kindly on it essentially writing off any chance.

Further, going outside the network, you won't get the latest software updates and the garages generally won't have the latest service info as regards campaigns etc.

Best to stick to dealers for the warranty period.