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Home > General > Prospective buyer reliability Q's |
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xtattsbox Member Since: 26 Jan 2010 Location: Suffolk Posts: 413 |
Nope, Auto. 5 on this site. Oh and when I took the car back to the dealer, the Sales manager was suddenly aware of two others that had similar issues... Hi Darling, I'll be home in 10 mins. If I'm not back, please read this message again... |
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6th Dec 2010 4:43 pm |
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shilen Member Since: 29 Feb 2008 Location: In the Middle Posts: 1774 |
regarding your parking comment - I too had this worry having driven cars all my life. The FL2 looks bulky but is an absolute breeze to park, excellent all round visibility and front and rear sensors help enormously! Now - 2017 BMW X3 M Sport Carbon Black
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6th Dec 2010 4:56 pm |
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Dunk Member Since: 18 Jul 2009 Location: Bristol Posts: 235 |
Just an update, I took it to M J Fews today and it has been confirmed the rear diff' needed is the most expensive one so i'm looking at £1500+ to supply and fit. On further discussions with the service manager I rang Customer Services and explained my position. Long story short i've to wait until tomorrow for a call back, obviously CS needs to check out my claim that on three seperate occasions this noise that is now unmistakable has been there grumbling away for some time and was investigated on three occasions with no fault found, at a time when my warranty was still intact I might add.
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6th Dec 2010 5:29 pm |
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Dunk Member Since: 18 Jul 2009 Location: Bristol Posts: 235 |
To clarify, there aren't two diff's.....one is recon' the other new, that's where the difference in value is. Reference my discussion with LR basically it boiled down to my not being eligible under a 'loyalty points scoring system' which put into perspective means that as I didn't buy my car direct from LR and my last servcie was carried out by a non LR garage there is no help available.....nada! thank you so very much LR. Sadly they don't even dispute the fact that on two seperate occasions the same LR garage failed to realise my complaints about noises in the rear were actually the diff' starting to fail, it boils down to my not going back to the very garage who couldn't hear a noise, (on two occasions), for my last service as the reason for being uneligible?! After accepting there was no help available I get told unless I want to pay £1200+ plus fitting for a 'new' unit they simply cannot give me a date on a recon' unit 'you'll just have to wait, sorry'......10 minutes later T H White at Swindon had me one on order from France and will be here next week?!
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7th Dec 2010 5:15 pm |
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xtattsbox Member Since: 26 Jan 2010 Location: Suffolk Posts: 413 |
And it is for that reason, Land Rovers completely customer service (not including the dealership, Marshall Cambridge, I will always make that clear) that I will never buy another Land Rover product again. I am astounded by the way that they deal with their customers. I wrote a letter detailing the complete situation relating to my car to Customer Services and they called and to cut a long conversation short said tough . The answer to your question, should you buy one. I have been looking at this forum with a different pair of glasses on and I really hope that Land Rover take 5 or 10 minutes to come down off their pedestal to look. There are so many posts relating to things not working, warning lights, rattles, mechanical issues etc. it is a bit of a joke. The car was released in 2006, 4 years down the line there are the kind of Quality issues still happening that shouldn't be there, on brand new cars. As I said before, there is a lot to like about the Freelander, but be sure that you are prepared to put up with a bit of work... Hi Darling, I'll be home in 10 mins. If I'm not back, please read this message again... |
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8th Dec 2010 2:07 pm |
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mattbridge Member Since: 07 Dec 2010 Location: Derbyshire Posts: 116 |
We have had our TD4 now for 18 months and have had no issues at all. Ok its been in the hands of the Missus most of the time but we have done many a trip to Wales and Scotland and its never missed a beat. I also use it on my 220 mile weekly commute on occasion, particually in recent weather and it is as happy doing 90 down the M40 as it is on the school run up here in the peaks.
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8th Dec 2010 2:38 pm |
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