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Ticktock



Member Since: 03 Oct 2010
Location: UK
Posts: 111

A reminder, another dealer may be able to see the history of your car and potential claims. Doesn't stop you doing it, but as I found out when I did it, they were discussing that I'd already been to one dealer before them to have the fault corrected and I never told them.

Post #79556 30th Oct 2010 7:04 am
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Junior



Member Since: 22 Feb 2010
Location: M6
Posts: 799

England 

Did James (LPR) not say that dealers do NOT have a central conputer system?? LR may have a note about the claim on their own head office system-but maybe the dealer didn't process it that far?

Post #79563 30th Oct 2010 11:08 am
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Ticktock



Member Since: 03 Oct 2010
Location: UK
Posts: 111

Spoke to a LR dealer about it and yes, some information is visable. It arose when I'd had work carried out by another LR dealer on warranty and it needed to be done again. The second dealer asked me what exactly had been done. I told them I didn't know, adding they would be able to see on their computer. The reply was that yes, they could see, but not to the detail I'd be asked. The first instance I'd spoken about where I overheard the discusion was definately about the fault I'd taken to one dealer then the next. Neither dealer I'd had purchased the car from or even the same group! In honesty, it would seem strange that they can purchase on the LR dealership network nationally, tell what cars to the n'eth detail various non affiliated branches have, but not have at least some of the warranty claims to particular vehicles displayed. Anyone says less than that is not being candid I m afraid.

Post #79566 30th Oct 2010 12:10 pm
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commando



Member Since: 27 Apr 2007
Location: lancashire
Posts: 208

United Kingdom 2007 Freelander 2 TD4 SE Auto Stornoway Grey
screen

Name the dealer. Stornaway grey SE auto with 18" alloys

Post #79635 1st Nov 2010 8:34 am
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redlabel



Member Since: 28 Feb 2010
Location: Tromsoe
Posts: 396

Norway 2007 Freelander 2 TD4 HSE Manual Tambora Flame

Just got a message from my dealer.........They will replace both my front windscreen and my defect Webasto.......out of warrenty!! Very Happy FL2, TD4 HSE
The flaming Orange!

Post #82429 1st Dec 2010 7:53 am
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andrewprd



Member Since: 24 Apr 2010
Location: Somerset UK
Posts: 62

2008 Freelander 2 TD4 HSE Auto Baltic Blue

Sorry I've been a long time coming back. Happy to report my faith has been restored and my faulty windscreen has been fixed despite what my Local Dealer said. A thorough inspection revealed no chips that could be seen with the naked eye.

Yeovil Land Rover came to the rescue. New screen fitted yesterday under warranty. I will definatetly be using them again.

Post #84341 15th Dec 2010 7:37 pm
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andw



Member Since: 07 Nov 2010
Location: brookwood surrey
Posts: 117

United Kingdom 2007 Freelander 2 TD4 XS Manual Stornoway Grey

my old car rangie had 2 failed repairs and a sucessful one and the only area that didnt defrost was the circle around the chips so its a wriggle Twisted Evil

Post #84361 15th Dec 2010 8:44 pm
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jp



Member Since: 11 May 2009
Location: North East
Posts: 432

United Kingdom 2007 Freelander 2 TD4 SE Manual Zermatt Silver

I have had this problem, The first was changed under warranty which lasted a month before it packed up. This was down to the wiring rubbing on the wiper linkage and braking the wires,
A second screen was fitted it lasted 24 hrs, straight back to the dealer WHO spent 3 hrs on the car and were at a lose. Censored Censored
I got home, got the wiring digram for a good member from this site Thumbs Up Thumbs Up checked the wiring and found that the Censored at the main dealer had not pushed the multi-plugs together Embarassed Censored Censored
So now I don't deal with them.
Best of luck, because there will try and worn out of anything if there can Thumbs Up

Post #84366 15th Dec 2010 9:22 pm
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MG



Member Since: 09 Sep 2010
Location: Oxfordshire
Posts: 22

England 2007 Freelander 2 TD4 XS Manual Zermatt Silver

TH White in Swindon - top marks! They're changing my windscreen with no quibbling; I'll get it back on Monday with a new radio as AM wasn't working. Test Match Special is back on the agenda!

Post #89323 22nd Jan 2011 10:00 pm
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dunroof



Member Since: 24 Nov 2010
Location: <> Yes, still being stalked by another member!
Posts: 1785

I had 3' crack along the windscreen of my other LR and had to wait a few days for the replacement screen. Guess what? The front screen heater still worked, the crack grew a bit with the heat, but that was all. what crap, name and shame the dealer.

Post #89325 22nd Jan 2011 10:05 pm
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