Anyone know why I cannot erase the phonebook from the car's memory?
I have encountered two seperate problems here:-
on one occasion there was a padlock icon appearing next to various option on the screen in the car and not sure why/or how to release that?
on another occasion there weren't any padlock icons, so able to get to the 'Erase Phonebook' option, but despite saying 'Yes' nothing was deleted!

when you first loaded your phonebook to the car,did it load first time? or did you have several goes at it?
You can add several phones and their phonebooks to the cars memory. You may have just added the same phone more than once. Try scrolling through the list of stored phones which will probably be all the same one and deleate as you go.it will mean reconnecting your phone again for each phonebook you want to deleate.
I know this as its exactly what happend too me.

Only one phone synced with the car, which I deleted and subsequently re-synced. It seems as if although I removed all phones, the phonebook still remained and without a phone synced, I couldn't get to the phonebook to delete anything!

lem_jpm wrote:

on one occasion there was a padlock icon appearing next to various option on the screen in the car and not sure why/or how to release that? on another occasion there weren't any padlock icons

No your correct RR  Former Mod/Member, with the most post & Chicken George Arch nemesis

Thanks, that seems to fit with when the padlock is there and when it isn't!
Shame the handbook doesn't explain that!