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Stevie5tapes



Member Since: 10 Jun 2012
Location: Brighouse, YORKSHIRE
Posts: 1370

England 2013 Freelander 2 TD4_e GS Auto Sumatra Black
Expensive oil change.

I’ve got a 1 year old Citroen van. Got a message on the dashboard saying change oil. The van has a 2 yearly service interval so I phoned the local dealer who said bring the van in and we can look at it, might be a warranty job or just an oil change.

Turned out the van just needed an oil change. The bill was £217! And that was after the dealer had discounted the labour charge down to £95!!

Asked at the garage how much a service was and they quoted me £470! I might sound snobby here but at the end of the day I’ve got a Citroen van and I’m being charged similar kind of rates to a prestigious marque of car. I’ll be shopping around the other local Citroen dealers when I need a service this year. Black MY2013 SD4 GS Auto, Wood Company Armrest, Freel2 sticker.
Gone MY2010 Freelander 2 Manual TD4.e S, Alaska White.

Post #363831 15th Jan 2019 9:23 pm
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jules



Member Since: 13 Dec 2007
Location: The Wilds of Warwickshire
Posts: 5064

United Kingdom 2014 Freelander 2 SD4 SE Auto Firenze Red

Warranty doesnt come free I'm afraid

But you were ripped off IMO Jules

Post #363838 15th Jan 2019 11:31 pm
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mcsimmo



Member Since: 01 Feb 2016
Location: North of the South
Posts: 734

Scotland 2013 Freelander 2 SD4 GS Auto Mauritius Blue

Being a Scot I always ask 'how much will this cost' before I do anything else. Its also good time to barter the price down if you can. Updated- Waiting for a Scotland v England 6 Nations home win. 24th Feb 2018
Gone-1972 88 SWB Soft top
Gone-1981 24v FFR Lightweight
Gone-2009 Freelander 2 TD4 GS manual
Gone before it bankrupted me- 2008 Discovery 3 TDV6 Auto
2013 Freelander 2 SD4 GS Auto

Post #363843 16th Jan 2019 7:15 am
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SouthamFL2



Member Since: 08 Jan 2019
Location: Banbury Borders
Posts: 432

United Kingdom 2013 Freelander 2 SD4 HSE Lux Auto Baltic Blue

My brother had his DS serviced early back in September last year (due Jan 19), and the only components that were replaced were Air Filter, Pollen Filter, Oil Sump Gasket and Nut, plus Oil and Oil Filter.

The princely sum for this, (completed within 2 hours) came to £525!

I've told him not to bother with a main dealer next time (if there is a next time!)

Post #363844 16th Jan 2019 7:22 am
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Steve D



Member Since: 19 Jan 2013
Location: Essexshire
Posts: 4109

United Kingdom 

I’d have asked why, on a vehicle with a 2 year service requirement, was it telling you it needed an oil change after 1 year. Somethings wrong and should be fixed under warranty. I keep hearing stories like this on dpf equipped vehicles such as late Evoque, DS's and Transits. Two of my mates have this problem with their Transits . One says “OK” and pays £175 a time, the other one argues “Warranty” and gets it for free. Past: FL2 TD4 HSE Auto
Evoque SD4 Dynamic Lux Auto
Present: Audi A3 S Line.

Post #363845 16th Jan 2019 7:34 am
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SouthamFL2



Member Since: 08 Jan 2019
Location: Banbury Borders
Posts: 432

United Kingdom 2013 Freelander 2 SD4 HSE Lux Auto Baltic Blue

He'd already had an oil change under warranty after 7000 miles! They weren't prepared to give him another one, as apparently 18000 miles is close enough to 21000 miles by JLR's rules, so he had to pay for a full service early.

He tells me that all the DS' are renowned for only managing to go 7-8000 miles between oil changes, it's apparently a well known dilution problem.

I'll stick with my euro 5 unit - 16000 miles/1 year interval (at a fraction of his service price paid), thank you very much!

Post #363847 16th Jan 2019 8:06 am
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Stevie5tapes



Member Since: 10 Jun 2012
Location: Brighouse, YORKSHIRE
Posts: 1370

England 2013 Freelander 2 TD4_e GS Auto Sumatra Black

Steve D wrote:
I’d have asked why, on a vehicle with a 2 year service requirement, was it telling you it needed an oil change after 1 year. Somethings wrong and should be fixed under warranty. I keep hearing stories like this on dpf equipped vehicles such as late Evoque, DS's and Transits. Two of my mates have this problem with their Transits . One says “OK” and pays £175 a time, the other one argues “Warranty” and gets it for free.


The van is our works van, quite a few days it’s only journey is out of the warehouse into the car park then back into the warehouse at the end of the day. Garage said this has caused the oil to degrade.

I must admit when the garage phoned me back to say it needed an oil change I never thought of asking how much it would cost, I just thought an oil change would be about £70 or so. Black MY2013 SD4 GS Auto, Wood Company Armrest, Freel2 sticker.
Gone MY2010 Freelander 2 Manual TD4.e S, Alaska White.

Post #363848 16th Jan 2019 8:29 am
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dorsetfreelander



Member Since: 20 Jul 2013
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United Kingdom 2014 Freelander 2 SD4 XS Auto Loire Blue

I wonder if anyone has tried sucking say 1 litre of oil out of the dipstick hole and pouring a fresh litre in say every 5k miles? Presumably the oil dilution issue only occurs on cars that do a lot of short journeys? 3 x FL1 2 manual + 1 auto
5 x FL2 4 manual + 1 auto
Now Discovery Sport P250 MHEV SE

Post #363854 16th Jan 2019 9:40 am
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SouthamFL2



Member Since: 08 Jan 2019
Location: Banbury Borders
Posts: 432

United Kingdom 2013 Freelander 2 SD4 HSE Lux Auto Baltic Blue

dorsetfreelander wrote:
I wonder if anyone has tried sucking say 1 litre of oil out of the dipstick hole and pouring a fresh litre in say every 5k miles? Presumably the oil dilution issue only occurs on cars that do a lot of short journeys?


In theory, you would be right. Unfortunately, his only goes up and down the M40 daily on a 60 mile round trip, and whilst better in terms of dilution than some of his colleagues DS', is still averaging a countdown of 3 miles to every mile driven. So that negates that argument....it seems like the engine is flawed somewhere. When I see him tonight I will suggest that top-up idea to him.

Post #363857 16th Jan 2019 10:07 am
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Steve D



Member Since: 19 Jan 2013
Location: Essexshire
Posts: 4109

United Kingdom 

Does the engine have the technology to actually measure the oil dilution or is it worked out in the ECU by dividing the days by the miles driven by the engine running time by the engine temperature etc and decide that it must be diluted? Would the dilution warning disappear if the oil was changed? If not, its a programming issue. Also, if it was dilution, I'd just change the oil and not the filter - that'd just be a waste of time and money and I'd leave the filter until the service.

If it is genuine oil dilution due to use, it'd be cheaper to buy a vacuum oil remover and change just the oil when the light came on. Past: FL2 TD4 HSE Auto
Evoque SD4 Dynamic Lux Auto
Present: Audi A3 S Line.

Post #363860 16th Jan 2019 10:57 am
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Yorky Bob



Member Since: 28 Apr 2015
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United Kingdom 2013 Freelander 2 TD4 GS Manual Firenze Red

Yorkshire war cry coming on:

 FL2 MY10 TD4 GS traded in at 2 years
FL2 MY13 TD4 GS Current

Post #363862 16th Jan 2019 11:16 am
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RogB



Member Since: 16 Dec 2014
Location: Mansfield
Posts: 3881

England 2013 Freelander 2 SD4 HSE Lux Auto Santorini Black

Don't most modern cars have a system that measures the quality of the oil ?
I know Vauxhall display the oil in a % on the dash screen which is the quality of the oil measured as a % of good (100%) to bad (0%).. I wonder if Vx also suffer from oil dilution
Also my daughters 2015 BMW 116d fitted with the 2.0L diesel does the same as you have to ask the on board computer to check the oil as there is no dipstick. The engine revs increase to about 1800rpm I think, while the systems check the oil and then report on the screen

Post #363868 16th Jan 2019 11:50 am
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jules



Member Since: 13 Dec 2007
Location: The Wilds of Warwickshire
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United Kingdom 2014 Freelander 2 SD4 SE Auto Firenze Red

AFAIK I dont think any car has a small mass spectrometer built into the sump Very Happy . At best it measures oil temp, oil pressure and oil level. Oil "wear" is calculated using an algorithm. Jules

Post #363896 16th Jan 2019 7:33 pm
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RogB



Member Since: 16 Dec 2014
Location: Mansfield
Posts: 3881

England 2013 Freelander 2 SD4 HSE Lux Auto Santorini Black

you had best tell that to Vauxhall then as when I asked the dealer about it on both my Insignia (14 plate and 16 plate 2.0 cdti) I was told its not the oil level displayed its the oil quality. when I checked the level was at the top but the display was on 30%

Post #363898 16th Jan 2019 7:47 pm
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AJ918



Member Since: 26 Mar 2018
Location: North West
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United Kingdom 2014 Freelander 2 TD4 GS Auto Santorini Black

As far as I know Jules is correct it works on the number of times the engine is stop/start and dpf regeneration cycles.

Post #363901 16th Jan 2019 8:16 pm
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