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Farmerchunk



Member Since: 22 Nov 2018
Location: Dorset
Posts: 6

2014 Freelander 2 SD4 HSE Lux Auto Santorini Black
Audio crackle

Hi new to this group , I have a freelander 2 hse lux and the audio system has
Started to crackle and cut out for a few seconds, can anyone shine any light on this cheers

Post #360917 22nd Nov 2018 8:21 pm
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Steve D



Member Since: 19 Jan 2013
Location: Essexshire
Posts: 4109

United Kingdom 

Wrong post! Was replying to something on another forum! Brain fart. Sorry. Past: FL2 TD4 HSE Auto
Evoque SD4 Dynamic Lux Auto
Present: Audi A3 S Line.

Post #360924 22nd Nov 2018 10:14 pm
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IanMetro



Member Since: 11 Sep 2017
Location: Somerset BS21
Posts: 3133

United Kingdom 2014 Freelander 2 SD4 Metropolis LE Auto Fuji White

Have you checked ALL your audio settings?

What is selected when it pauses and crackles. Radio (which service, bandwith and station) , Traffic annoucement, Sat Nav, Recorded/Streamed Audio, from internal or external device. FL2 XS SD4 Auto 2010 2012-2017 (21k - 91k miles) (MY2011)
FL2 Metropolis SD4 Auto 2014 2017- (16k - 77k+ miles) (MY2015)
Metro in its 11th Year of (Extended) LR Warranty / Full LR Service History
(Expensive, but Trouble/Worry free - hopefully?)

Post #360926 22nd Nov 2018 10:37 pm
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Farmerchunk



Member Since: 22 Nov 2018
Location: Dorset
Posts: 6

2014 Freelander 2 SD4 HSE Lux Auto Santorini Black

It happens on everything and even when car is off ,

Post #360943 23rd Nov 2018 10:54 am
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Vanny



Member Since: 06 Dec 2015
Location: Cheshire
Posts: 437

United Kingdom 2013 Freelander 2 SD4 XS Auto Santorini Black

Do you get the crackle in all speakers or just one speaker / one side of the car?

Do you get the crackle in one source or all?

There is a known issue with the DAB audio module software causing a crackle, it was a left front speaker for me. Dealer software update resolved the problem on my 13my when I first got it.

Post #360944 23rd Nov 2018 11:09 am
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Farmerchunk



Member Since: 22 Nov 2018
Location: Dorset
Posts: 6

2014 Freelander 2 SD4 HSE Lux Auto Santorini Black

Front right speaker , everything cuts out and comes back even Bluetooth
Connectivity , I was beginning to think it was Bluetooth but it’s not does it
When not connected , also noticed cigarette lighter near cup holder is
Flickering it’s green light ,

Post #360945 23rd Nov 2018 11:24 am
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IanMetro



Member Since: 11 Sep 2017
Location: Somerset BS21
Posts: 3133

United Kingdom 2014 Freelander 2 SD4 Metropolis LE Auto Fuji White

I cant see any obvious connection between the Amplifier and the Instrument Lighting.

The Speakers appear to be fed directly by twin wire connection to Amplifier (no earth connection).

The Cigar Lighter Illumination is common to your Instrument Lighting.

The Amplifier and the Cigar Lighter Illumination are on completely separate earths.

More clues please, is engine running, etc? What else is effected. FL2 XS SD4 Auto 2010 2012-2017 (21k - 91k miles) (MY2011)
FL2 Metropolis SD4 Auto 2014 2017- (16k - 77k+ miles) (MY2015)
Metro in its 11th Year of (Extended) LR Warranty / Full LR Service History
(Expensive, but Trouble/Worry free - hopefully?)

Post #361046 24th Nov 2018 11:27 pm
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Farmerchunk



Member Since: 22 Nov 2018
Location: Dorset
Posts: 6

2014 Freelander 2 SD4 HSE Lux Auto Santorini Black

I have a dignostics done and there is no faults , there is a updat to the amp
But this was not done , problem happens even if it’s not connected to and devices
At all,

Post #361180 27th Nov 2018 7:39 pm
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Vanny



Member Since: 06 Dec 2015
Location: Cheshire
Posts: 437

United Kingdom 2013 Freelander 2 SD4 XS Auto Santorini Black

So when you say "Started to crackle and cut out for a few seconds" I assume you mean the sound/audio from the speakers. All speakers are connected to the Audio Amplifier Module (AAM), which shows no DTCs. The software in the AAM has an upgraded SW available, but the update was not done. Did whoever carried out the diagnostics give a reason for not carrying out the update? I assume this was at a main dealer?

When the AAM reboots from an unexpected power loss (or diagnostic hard reset) it is common for speakers to pop or crackle when the unit powers back up, but I think you get the crackle before the sound goes off.

I can't believe someone has put the effort in to plug into the car but done no further checks.

Can you check your AAM in another car?

Post #361182 27th Nov 2018 8:41 pm
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Farmerchunk



Member Since: 22 Nov 2018
Location: Dorset
Posts: 6

2014 Freelander 2 SD4 HSE Lux Auto Santorini Black

You get a crackle noise all cuts out audio and Bluetooth is thrown then it comes back
Was not main dealer but a landrovee specialist where I bought freelander from ,
Upgrade was not carried out because they said this can sometimes cause more issues ,
Wish they done it now , all this happens with no device connected and also a couple of times with unit off

Post #361199 28th Nov 2018 9:11 am
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Farmerchunk



Member Since: 22 Nov 2018
Location: Dorset
Posts: 6

2014 Freelander 2 SD4 HSE Lux Auto Santorini Black

Vanny wrote:
So when you say "Started to crackle and cut out for a few seconds" I assume you mean the sound/audio from the speakers. All speakers are connected to the Audio Amplifier Module (AAM), which shows no DTCs. The software in the AAM has an upgraded SW available, but the update was not done. Did whoever carried out the diagnostics give a reason for not carrying out the update? I assume this was at a main dealer?

When the AAM reboots from an unexpected power loss (or diagnostic hard reset) it is common for speakers to pop or crackle when the unit powers back up, but I think you get the crackle before the sound goes off.

I can't believe someone has put the effort in to plug into the car but done no further checks.

Can you check your AAM in another car?

What’s AAM please

Post #361203 28th Nov 2018 9:53 am
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