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Home > Off Topic > BT email -550 message rejected for policy reasons (1.1.1.4) |
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dorsetfreelander Member Since: 20 Jul 2013 Location: Dorset Posts: 4354 |
Very much off topic but I run a few websites for companies and I get warning emails about various situations so that I can keep an eye on things. I noticed that over the past few days nothing had come in which was unusual. Then one of my clients said that they had received a batch of rejected email to me as follows
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24th Jan 2017 7:29 pm |
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Chuckalicious Member Since: 23 May 2014 Location: Midlothian Posts: 1796 |
Potentially, BT is viewing these as spam and bouncing them due to policy reasons, which generally means spam.
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24th Jan 2017 8:12 pm |
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Chuckalicious Member Since: 23 May 2014 Location: Midlothian Posts: 1796 |
Oh yes, they can be genuine but if not 100% correctly configured some more strict mail servers may reject them. BT have likely made a change somewhere that has caused this problem. They will no doubt, at some point, fix it. You'll just have to test it every now and again. Or set up an alternative one that makes it very clear it was sent to the BT address so you know when it starts working again. FL2 TD4 GS 60 reg Facelift - so many issues
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24th Jan 2017 9:20 pm |
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MartinP Member Since: 14 Feb 2014 Location: Berkshire Posts: 95 |
I had this too. BT are blocking emails sent from a domain without an SPF record. My host told me how to add this to my domain's DNS and all is now working. |
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24th Jan 2017 9:37 pm |
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dorsetfreelander Member Since: 20 Jul 2013 Location: Dorset Posts: 4354 |
So when did this start? 3 x FL1 2 manual + 1 auto
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24th Jan 2017 9:41 pm |
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MartinP Member Since: 14 Feb 2014 Location: Berkshire Posts: 95 |
I first noticed it on the 18th January. My hosting company were aware of it and luckily I stumbled over their support page notification after 3 or 4 days of bounced e-mails to one of my clients.
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25th Jan 2017 9:36 am |
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