nice to have LRCS on the forum, but i contact them regards my dads D4 via a PM and got absolutely no reply, so if you need them, go direct, the forum status of LRCS is just for show  Former Mod/Member, with the most post & Chicken George Arch nemesis

I dealt with them directly after getting nowhere with the dealers, mainly over the phone and then put in writing via email. The guy who sorted things out for me was brilliant and I can't thank him enough. giving us the confidence to by the second FL2 this month. If anyone want's his contact details pm me.

Ian. 2007 TD4 XS The work horse that earns its up keep
2013 SD4 HSE The posh one for towing the caravan
1973 Triumph Stag I bought in 2009 and restored.

Not much point them being on here is there? Unless they just like to see what we're saying about them....

Jarred off wrote:

Meant to say that the car had a rear wheel bearing replaced on first time in, new tyres second time. And 30 days were up yesterday technically...

I don't envy you the hassle but would give it everything to reject the car.

Time spent requesting repairs or having them carried out is not to be counted so as far as the law is concerned, you haven't had it 30 days.

Just be wary that the value of the refund you are seeking will exceed the small claims court limit so you will be open to legal fees if you lost any court action. Even if it was in the limits, the dealers usually win because customers do not want to cease using their car due to the inconvenience and they do not want the hassle of pursuing it.

I advised someone on another forum who did pursue it (although I highlighted weaknesses in the case) and he entered into a negotiation with a mediator before the court hearing and emerged victorious. He just agreed to a small deduction on the refund in order to settle out of court. LL.B (Hons) - University of Derby
LOT (Lord of Time) - University of Gallifrey