My Roadhawk DC-2 (purchased December 14) was acting up recently and either not working at all or suddenly bursting into life mid journey. I was eyeing up a replacement camera when I realised that it had a 2 year warranty.

I emailed their support people and exchanged several emails with their tech support manager. He said these were classic symptoms of corrupted data on the card and a simple format using the supplied software was insufficient. The card needed a full format which can take quite a while in some cases.

As I use a Mac, he said I needed to download SD Formatter in order to format it to the required settings. This failed so I boxed it up and posted it to them. They ran tests and it is indeed faulty. Brand new DC-2 being posted out with a fresh 2 year warranty Great service  LL.B (Hons) - University of Derby
LOT (Lord of Time) - University of Gallifrey

great service, but why a new warranty. 

Dunno, I just assumed it would expire in December. I wonder if they rarely get any such problems with the actual hardware and have thrown it out as a goodwill gesture as it is a brand new camera they are sending out. LL.B (Hons) - University of Derby
LOT (Lord of Time) - University of Gallifrey