I had a very similar experience with Stratstone Doncaster a few years ago. I gave them another chance and it was just the same - cutting corners and telling lies seemed 'business as usual' for the dealership.

The next time I chose to have the car serviced on my drive and after seeing how easy it is, I dusted off my tools and set about doing the next one myself. The first time I had serviced my own cars for well over ten years. Puts me in mind of the strap line "Land Rover:- turning drivers into mechanics since 1948!"

A full service (a level B one according to LR) costs under £100 in parts (including all genuine fuel/oil/air/pollen filters + Castrol oil) plus a couple of hours of my time. Its a scandal that dealers charge £450+ and then try and con you into further work. Each time I service one of our FL2s, I get a warm feeling of accomplishment and the knowledge everything has been changed and done properly. I accept its not for everyone and the dealers should definitely be more trustworthy but I will not go back to them.

If you don't want to spanner yourself, then the non-franchise specialists such as Green Oval and Team Valley are the way to go and you still get free coffee!

Exactly why I pick up my toolbox and service mine myself. I’ve been caught out many times over the years with various makes and models when had a dealer service the vehicle (just because it was under warranty).
Be interesting to see when I finally part ex (sometime very soon) how much they knock of the value because it doesn’t have dealer stamps in the book ££££££.

taztastic wrote:

I will leave the camera running next time its in, will be interesting to see afterwards