Don't ever bother with these guys. Service sucks. Worst ever I have experianced in 20 years. I will never use Stratstone again

Maybe you can expand on your statement, just so people know why to stay clear exactly.

I'm still testing the water with them, communication is woeful!!

BUT the problem is where else to go? It's either Stratsone Durham or Stockton. Or the mob in keswick that I can't remember they're name.

What probs did you have narvik?

joe MY11 Fuji white Td4 150 GS straight up no mixer.

Over that side of the country you have Lakeland Land Rover at Coniston, Kentdale at Kendal or Lloyd's in Carlisle.
Lakeland have a very good reputation and are frequent posters and sponsors of Martin's Disco3.co.uk. How can carbon have a footprint, it has no feet?
Now driving - RRE Coupe Dynamic Lux Auto with Plus pack, Fuji White, Ebony, SD4 with tow pack
Gone - 2010MY FFRR TDv8 Stornoway and Ivory, Privacy - the pace of a TDv8 RRS, the incomparable grace of a Range Rover
Gone but will be missed- RRS Tdv8 HSE Stornoway Grey with Ebony Leather
Gone (only a little missed) RRS Tdv6 2.7SE Giverny Green/Aspen
Defender 90 County HT in Epsom Green

Lloyds at Carlisle have been great. to their service department.
Had been to Stratstones in Newcastle for a quote but got a better deal with Lloyds.
Now I am glad I got my car from Lloyds.

I agree JOE1978, choice of stealers on Tyneside is poor. But these guys are so bad I am thinking of going all the way to Carlise to Lloyds for my service later this year. Their communication is the pits, never phone back, service received is terrible. They will not look after your car while in the garage, I could go on & on. Avoid avoid avoid!!

or drive down the a1 to Ripon an easy trip from Tyneside

Anyone tried the new Land Rover service centre on the Team Valley yet?

welcome bowserman, not used them yet, but I will be when I have to! Have heard good things.

joe MY11 Fuji white Td4 150 GS straight up no mixer.

LR Customer Services referred me to Team Valley when I asked them a slightly technical question about my TD4

Team Valley service guy was polite and very helpful, if a little bemused that LR would direct a customer who lives in West Sussex to them  Life is not a dress rehearsal!

chicken george wrote:

or drive down the a1 to Ripon an easy trip from Tyneside

To quote myself......

Went there this morning on a warranty issue. Passenger door had something loose inside. Arrived at 0845 (had already made an appointment for 0830 ). Waited with a coffee and car was returned 45 mins later, fixed. The guy even apologized for it not being washed!! Turned out to be a previous repair by a main dealer not done properly (old part left inside door).

Asked about service prices for our FL2 Diesel Auto. £220 inc vat. About £140 cheaper than Stratstone.

This place doesn't sell cars, it only services and fixes them. Authorised to do warranty and highly recommended by me.

So maybe I should make the trip north instead of going to Ripon,but then Mrs G will want to go shopping at metrocenter so all savings will be re-spent  At work
At home

"I can't always believe facts I read on the web" - Charles Dickens

winner by default of the tractor vs caravan race

..... then everybody's happy. You get the motor serviced cheap and properly and get those valuable brownie points of Mrs CG  <img>

And god knows I need those points sometimes  At work
At home

"I can't always believe facts I read on the web" - Charles Dickens

winner by default of the tractor vs caravan race

Hi, this is my first posting. We have just moved to the area and went to our local dealer, Stratstone in Newcastle.

They are really aweful - and expensive. Should I go to the guys at Team Valley (will they be any better) or sell my Freelander, I can't stand going to the Newcastle dealer again.

HELP