hi

had my car in for its first service when paying i handed over my card she put it in the machine and was able to authorise the payment WITHOUT either my pin number or my signature

how is this possible? 1995 P38 now dead
2012 FL2 GS Fuji White
winter pack
arm rest pack

You can enter a card number and do it like your on the phone, but never heard of them been able to put your card in and have it authorised with out a PIN number

What's it say on the card receipt? Normally would say verified by pin, unless you use contactless but I doubt the service cost less than £25  Former Mod/Member, with the most post & Chicken George Arch nemesis

Did they take a swipe when you left the car, or have they done previously to debit/ credit a penny? Hotels do this on entry, then on exit it speeds up the process, they verify the card, put the new balance on and away you go.

she stapled the receipt to the engineers report and that is out in the car to cold to go outside, she did push the keys on the machine but i just assumed she was inputting the price but could have been the long number but why do it that way when i am sitting right there 1995 P38 now dead
2012 FL2 GS Fuji White
winter pack
arm rest pack

hi taztastic

its my DEBIT card and was used when i purchased the car so i guess they would have it on file

a bit worrying if they can charge my card at will 1995 P38 now dead
2012 FL2 GS Fuji White
winter pack
arm rest pack

Each card transaction when 'Customer present'requires a Chip & Pin - i.e not internet or phone- check with your Bank to see has it been debited or has it been 'authorised' and thus awaiting application to your account.

If it has been debited you could 'dispute' transaction if it is applied to your account on basis you didnt authorise it - the Bank will claim it back from Dealers Bank- but you will still have a 'legal' debt for the cost of service.

Guess if its not gone through your account dealer will call some time when they try to 'balance' the books !! 2011 XS,Sumatra Black, GONE MARCH 2014- RR Evoque Prestige 5 door ,MY 2014,Loire Blue, Silver Roof, Panoramic roof.
MY 2016 Disco Sport HSE Auto Scotia Grey,REJECTED
Mercedes E220D AMG line with air suspension(Gone)
DS 200 SE Dynamic my 21 (Gone)
DS 200 SE Dynamic my 22 (Gone)
Audi Q5 40TDI S line (gone)
Discovery Sport D200 S 2024 MY

checked the receipt and it shows the last 4 digits of the long number, below customer not present (i was there i handed the card to her) and underneath APPROVED with a authorisation code

by using this method of payment all security has been bypassed (pin number and secure check out used online normal asks for 3-4 letters at random of your password)

i am not disputing the payment BUT i have learned one thing NEVER LET YOUR CARD OUT OF YOUR SIGHT if its that easy for someone to take payment any untrustworthy person working in a shop restaurant could do the same and you would never find out until you checked your statement 1995 P38 now dead
2012 FL2 GS Fuji White
winter pack
arm rest pack

I have had this a couple of times, normally when they are having problems with their machine. They have always mentioned that they will do it as if a telephone transaction. Sometimes they get by the usual procedure by using the 3 security digits on the back which they have if you have given them your card.

It's also happened with me in the past but each time I was informed that the 'keypad' machine was faulty and it would be put through as 'customer not present'. Once this was explained I accepted it but watched my statement.

You don't need to enter the PIN number in order for the card to be used.
The PIN is not used for transaction validation purposes.
The PIN is for the teller to verify that it is your card and you are you and not anybody else trying to use your card.
It's like any other information that is usually known only by you and helps verifying that it is you.
When you make a purchase online, did you enter the card PIN? No. But still you can make the payment. So, there.
For transaction purposes only the card number and security code on the back are needed.

alex_pescaru wrote:

You don't need to enter the PIN number in order for the card to be used.

There are other ways around it as well, (but best not to enlighten some people) used to be in a service Industry and some of the the "tricks" were unbelievable , suffice to say if I am paying by card I wait till the machine is in front of me , the amount is entered and use a tri-fold wallet to shield the keypad, and make sure no one is behind me , I remove the card from the machine not the vendor.(if yo check your card some assistants / machines can be very rough with cards scratches and bend/ flex card to see the number, open to cloning only takes a second to double swipe a card and bam gone )

usually have a big bag of 2p coins to pay for fuel .. 400=£80 easy

Ooops someone moved the decimal point !!  Wales
Were the mud is thicker, and the ruts are deeper.
(And we have the water to wash it off, and more on the way..! )
Sd4 and chrome Ar*e piece, Auto box for best fun
09 Xs Gone
12 xs Gone
HSE with Leather seats and 4 years warrenty.. staying for now !

Last edited by mudslinger on 10th Jan 2013 1:52 pm. Edited 2 times in total

If only 2p's were worth that much in England!!

Interestingly enough, whilst at Stratstone Burnham last week paying for my oil, they swiped my MasterCard rather than chip and pin insert the normal way....mine went through no bother either, and I didn't have to sign for it. Foraging near Gaydon....
——————————————
MY13 HSE Lux SD4, Baltic Blue - current, 30,000> miles without fault
MY12 HSE 2.2 SD4, Sumatra Black - gone after 10 months/43,000 fault-free miles

My card seems to work whenever my wife swipes it!  John
07 HSE Narvick Black
Land Rover Series One
Triumph Rocket 111 (sadly gone!)