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Hotspur



Member Since: 25 Dec 2011
Location: London
Posts: 14

United Kingdom 
EGR valve and AA warranty

Hi
Had a 60k service today and uncovered a leaking Exhaust Gas Recirculation valve Shocked

looking at £350 fat notes.............anyway then it dawned on me that i bought an AA Gold warranty................. Very Happy which then f ing excludes "exhaust systems" Sad

the garage bint on the phone wasn't technical and didnt really kniowing her stuff and the boss is back next week who will leadd the fight with the AA ......

if there are any warranty warriors out there ...whats me chances?

thanks alot

Post #152252 24th Aug 2012 9:25 pm
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Andy131



Member Since: 09 Dec 2009
Location: Manchester
Posts: 2184

United Kingdom 

If the AA warranty is anything like the "breakdown insurance" where they pay up to £500 to the cost of breakdown repairs then you are wasting you time.

Radiator cover is mention 3 times in the advertising blurb, the read the small print - whats not covered is:
corrosion, erosion, damage caused by freezing, wear and tear, blockages, and accident damage.
I think that leaves meteor strike and atomic fallout.

definately excludes filling it with mud Evil or Very Mad Tangiers Orange - gone, missing her
Replaced by Ewok what a mistake - now a happy Disco Sport owner

Post #152262 24th Aug 2012 10:32 pm
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bigalf1961



Member Since: 14 Mar 2011
Location: manchester
Posts: 846

United Kingdom 2011 Freelander 2 TD4_e XS Manual Lago Grey

egr valve is not part of the exhaust system its bolted to the inlet manifold and takes a certain amount of gases from the exhaust front pipe fight your corner and ask to speak to somebody higher up who knows something about engines get some separate advice from a dealer don't be fobbed off by some office clerk reading from a sheet this valve is part of the emission system and does not contribute in any way of silencing exhaust noise Thumbs Up rainy-city
xs

Post #152356 26th Aug 2012 6:12 am
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MWDCS



Member Since: 28 Aug 2012
Location: Sheffield
Posts: 2

United Kingdom 

Hi bigalf1961,

I'm the Customer Service Manager at AA Warranty. If you would like me to look into the issue that you have then please either email us at customerservices@aawarranty.co.uk or private message me with your policy number/vehicle registration number and a contact telephone number and I'd be happy to look into for you.

Post #152661 28th Aug 2012 8:13 am
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bigalf1961



Member Since: 14 Mar 2011
Location: manchester
Posts: 846

United Kingdom 2011 Freelander 2 TD4_e XS Manual Lago Grey

hi mwdcs its the member at the top of the listing thats having difficulty with the warranty not me his member name is hotspur
maybe he will accept your offer of help Thumbs Up rainy-city
xs

Post #152709 28th Aug 2012 5:34 pm
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MWDCS



Member Since: 28 Aug 2012
Location: Sheffield
Posts: 2

United Kingdom 

bigalf1961 wrote:
hi mwdcs its the member at the top of the listing thats having difficulty with the warranty not me his member name is hotspur
maybe he will accept your offer of help Thumbs Up


You're absoloutly right. Sorry bigalf1961. My post applies though. If there is anything I can do to help please let me know.

Post #152758 29th Aug 2012 7:18 am
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oldgeezer



Member Since: 09 Apr 2011
Location: Wiltshire
Posts: 1302

United Kingdom 2013 Freelander 2 TD4 GS Manual Baltic Blue

Hotspur.
please keep us posted of the outcome as I too have an AA gold star policy on my other cars ! always been nervous about ever having to claim !
That said my main dealer recommended the AA .

Post #152772 29th Aug 2012 9:38 am
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