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Mr Wolf



Member Since: 04 Mar 2011
Location: West Yorkshire
Posts: 63

United Kingdom 2011 Freelander 2 SD4 HSE Auto Zermatt Silver
Land Rover Dealer of the Year & Service Centre of the Ye

Land Rovers coveted Dealer of the Year & Service Centre of the Year for 2011 have both been awarded to the Farnell Land Rover Group of West Yorkshire, Farnell - Bradford, Farnell - Central Leeds & Farnell - Guiseley.

I have bought from and used the service centre at Farnell - Guisely for the last five years and congratulate them on this thoroughly deserved award.

A top rate group of people who still have 'Customer Service' at heart.

Post #131115 8th Feb 2012 6:18 pm
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Speedway



Member Since: 13 Oct 2010
Location: Derbyshire
Posts: 392

England 2007 Freelander 2 TD4 SE Auto Baltic Blue

Another Yorkshire company, Guy Salmon Wakefield have wone it several times. Gone, 2007 TD4 SE Auto Baltic blue, clear side repeaters, full sized alloy spare.

English by birth..... Yorkshire by the grace of God.

Post #131116 8th Feb 2012 6:21 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

Not used them for sales but have used the service dept at leeds and had nothing but praise for them

Although I know of someone who was banned from their network, because they complained the car had numerous faults that time after time were not fixed (allegedly) Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #131119 8th Feb 2012 6:35 pm
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mcphersonstrut



Member Since: 21 Jul 2009
Location: In the land of 2 wheel drive and 60mpg
Posts: 2164

England 2008 Freelander 2 TD4 HSE Auto Stornoway Grey

The service team at Farnell Guiseley are absolutely top blokes Bow down

Post #131128 8th Feb 2012 7:12 pm
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athelstan



Member Since: 03 Nov 2009
Location: Reality
Posts: 2658

mcphersonstrut wrote:
The service team at Farnell Guiseley are absolutely top blokes Bow down


Any good at warranty claims/repairs.Question

Been 3 weeks now without a squeak from the local LR official service centre or LR Switzerland on her Laydship's claim for a new rear tailgate handle. Shocking lethargic customer support here in Switzerland Evil or Very Mad

Post #131148 8th Feb 2012 8:00 pm
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Mr Wolf



Member Since: 04 Mar 2011
Location: West Yorkshire
Posts: 63

United Kingdom 2011 Freelander 2 SD4 HSE Auto Zermatt Silver

Hi Athelstan

We now have two late FL1's and my FL2 all bought and maintained by Farnell at Guisely.

Have been fortunate that have had very little warranty claim work done on any of them over the years.

However things do go wrong sometimes and Farnell's have always been very quick, knowledgeable and fair in their dealings with these matters.

Having said that, sometimes, it is how you deal with them ( them being any repair garage).

Be a total prat with them and you may well get the same response back.

I do accept though that some LR dealerships are just prats without really trying and that, unfortunately, appears to be the problem you are having.

I had to have some dealings with the local Huddersfield LR dealers some weeks ago ( not out of choice ) and eventually had to get LR Customer Care involved to sort things out for me.

Sorry you are having so many problems.

Post #131160 8th Feb 2012 9:57 pm
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DrownedRat



Member Since: 19 Oct 2009
Location: Back in the hot seat
Posts: 496

United Kingdom 2011 Freelander 2 TD4 GS Manual Rimini Red

Hi Mr Wolf

you forget to mention that to celebrate they have a limited number of 0% apr deals - FL2 TD4 GS included - contact the dealer for more details - these are the deposit, monthly payment then final payment deal. I forget the full figures but total cost will be in your favour if there is no interest to pay - an immediate saving.

DR There's always a way forward!

2008 Freelander Td4 GS - Stornoway Grey - Now Gone - Sob
2011 Freelander Td4 GS 150 - Rimini Red - in its place - Better x far x 4!!

Post #131205 9th Feb 2012 2:39 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

This was brought up RRSport 0% isn't alway the best way forward as you should look at total cost to swap etc

As with everything if a dealer is doing finance they get a commission in that, with 0% they might not have as much room for discounts on the car and so on Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #131209 9th Feb 2012 2:51 pm
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duckworthparts
Site Sponsor


Member Since: 02 Mar 2009
Location: Lincolnshire
Posts: 1131

full results

Service Centre of the Year Results
The top 3 Service Centres in each of the Large, Medium and Small Leagues

Large League:
Farnell Land Rover, Leeds -
Farnell Land Rover, Bradford -
Guy Salmon Land Rover, Wakefield

Medium League:
Duckworth Land Rover, Market Rasen -
Hammond Land Rover -
Harwoods Land Rover, Edenbridge

Small League:
Frank Ogg Land Rover -
Wimbledon Land Rover Service Centre -
Guava Land Rover Service Centre, Guildford

Dealer of the Year Results
The top 5
The winners are:
• Farnell Land Rover, Bradford
• Duckworth Land Rover, Market Rasen
• Roger Young Land Rover
• Guy Salmon Land Rover, Stockport
• Duckworth Land Rover, Boston Sophie Alltoft

Send a paypal payment direct using this link www.paypal.me/duckworthparts

www.duckworthparts.co.uk
Facebook: https://www.facebook.com/duckworthparts/
My Direct Line: 01673 849873
Email: sophie.alltoft@duckworth.co.uk
Supplier of Genuine Land Rover & Jaguar Parts For All Models

Can also supply OEM & Aftermarket parts

Post #131215 9th Feb 2012 4:44 pm
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dunkley201



Member Since: 09 Jul 2011
Location: Lincolnshire
Posts: 2739

United Kingdom 2010 Freelander 2 TD4 HSE Auto Stornoway Grey

Well done Duckworth MR! I'll be calling Andrea for a quote next month! 10MY (Sept 09) TD4 HSE Auto in Stornoway Grey (Now Gone)

08 FL2 TD4 SE Manual in Rimini Red (Now Gone)

Post #131218 9th Feb 2012 5:05 pm
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ad210358



Member Since: 12 Oct 2008
Location: Here and There
Posts: 7464

England 

Shocked Shocked Shocked Not a mention of Stratstone, well there's a surprise, considering they are the biggest
LR Dealer with more Branches tha any other dealer, not one of there Branches get a mention. Thud

Post #131230 9th Feb 2012 6:43 pm
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EYorkshire



Member Since: 18 Nov 2010
Location: (!)
Posts: 4392

Well done Mr Duckworth at Market Rasen, nothing but the best for my car Thumbs Up

Post #131235 9th Feb 2012 7:09 pm
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dunkley201



Member Since: 09 Jul 2011
Location: Lincolnshire
Posts: 2739

United Kingdom 2010 Freelander 2 TD4 HSE Auto Stornoway Grey

ad210358 wrote:
Shocked Shocked Shocked Not a mention of Stratstone, well there's a surprise, considering they are the biggest
LR Dealer with more Branches tha any other dealer, not one of there Branches get a mention. Thud


Presumably they must consider themselves above such competitive trivia Whistle 10MY (Sept 09) TD4 HSE Auto in Stornoway Grey (Now Gone)

08 FL2 TD4 SE Manual in Rimini Red (Now Gone)

Post #131237 9th Feb 2012 7:31 pm
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dunroof



Member Since: 24 Nov 2010
Location: <> Yes, still being stalked by another member!
Posts: 1785

Thumbs Up

Post #131390 11th Feb 2012 6:55 am
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