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Home > Dealership & Sponsor Feedback > Stratstone ......... again |
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GJH0702 Member Since: 04 Sep 2011 Location: Southport Posts: 428 |
Got knocked off my bike yesterday and off work, otherwise I would be helping customers with their complaints !!!! 2011 XS,Sumatra Black, GONE MARCH 2014- RR Evoque Prestige 5 door ,MY 2014,Loire Blue, Silver Roof, Panoramic roof.
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8th Nov 2011 2:11 pm |
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Annie Member Since: 20 Oct 2011 Location: Lincolnshire Posts: 375 |
oo dear and daytime tv will not help you either. Terrible.
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8th Nov 2011 2:13 pm |
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pcheaven Member Since: 19 Jan 2010 Location: Kent Posts: 1459 |
called them this AM to buy a new 11 plate HSE, they promised to call back within the hour.
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8th Nov 2011 2:15 pm |
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rchrdleigh Member Since: 18 Aug 2007 Location: Somewhere in the East of England Posts: 1601 |
Don't forget to mention the promise of fitting the mud flaps which the salesman then reneged on when you meet the Dealer Principa. If he's worthy of the title I'm sure he'll quickly offer to have them fitted for free as part of turning your experience around but..................then again he does work for Stratstones!!!!! |
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8th Nov 2011 3:29 pm |
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Annie Member Since: 20 Oct 2011 Location: Lincolnshire Posts: 375 |
Ah yes, thank you. I will mention that. I have already said that the salesman has promised this and that to my face but obviously, there is a problem when it gets to whoever is actually supposed to be sorting the problem.
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8th Nov 2011 3:43 pm |
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Biscay Member Since: 08 Mar 2011 Location: Burton on Trent Posts: 94 |
Unfortunatly this sounds very simular to my experience with Hunters. Salesman was very good but valeting was awful.
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8th Nov 2011 8:30 pm |
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