Noticed last week whilst cleaning her Ladyship's FL2 that on the driver's side the B pillar trim has been worn by the seat belt. No damage/fraying as yet to the edge of the belt itself. Reported this our local official Swiss LR garage.

They have just come back this morning stating that it is not a warranty issue and cannot replace trim as such.

Q1: How many of you in UK have had this trim replaced under warranty relating to such worn pillar trim? In your reply please state when i.e. MM/YY

Q2: What's the relevant LR SSM number and if known the Installation Procedure notification reference number.

I need to collect as much evidence as possible before I write an official letter of complaint to LR Switzerland about their refusal to correct this design fault.

Many Thanks

Mine a MY2010 car was replaced in June at it's second service, replaced with a new designed part that has a lip on it

Sorry no further details on fitment Former Mod/Member, with the most post & Chicken George Arch nemesis

SSM44960 it is, I believe...
russben has made a list of all ssm's up to a date.
There you'll find the ssm that is relevant to your problem.
The link to the message with the list below:
http://www.freel2.com/forum/post104217.html#104217

LR Australia replaced mine under warranty only 2-3 weeks ago.

My O7 SE had them replaced under warranty at its 3rd Service. No questions or debate just done.

Don't forget to get BOTH sides done. I mentioned the drivers pillar thinking they would do both... they didn't and i had to re-book it in for this work to get done

No questions though - just done!

Good point maffs

So please can folks also state in your replies if LR replaced both Driver's and F.Passenger's trim with the new seat belt holder. It would not look right if they only did one side and not the other. Thanks.

I cannot confirm if they changed both side or not. It was only the drivers side I had an issue with.

Looking at the two, they look both the same. So I either did get two new replacements or they replaced my drivers side one with the original designed part.

The replacement should look like this (Note: it has a lip which prevents the belt from rubbing on the pillar trim)
https://www.freel2.com/gallery/displayimag...fullsize=1

Last edited by maffs on 16th Aug 2011 11:25 am. Edited 1 time in total

Both mine were replace under warranty no quibble. 09 FL2 HSE auto Lago Grey
71 Triumph Stag 3L
68 NGTCV8 3.5L

maffs wrote:

The replacement should look like this (Note: it has a lip which prevents the belt from rubbing on the pillar trim)
https://www.freel2.com/gallery/displayimag...fullsize=1

Looks like I still have the older type then

npinks wrote:

Mine a MY2010 car was replaced in June at it's second service, replaced with a new designed part that has a lip on it

Sorry no further details on fitment

maffs wrote:

The replacement should look like this (Note: it has a lip which prevents the belt from rubbing on the pillar trim)
https://www.freel2.com/gallery/displayimag...fullsize=1

Both mine were replaced under warranty last year; but they only did one side at a time. Previous owner of;
2008 F2 HSE G4 Mongolian Recce Vehicle "AVJ"

Confusious says: "If it should move and doesn't use WD40; if it moves and it shouldn't, use Duct tape!!!"

Mine are worn too but I cant be bothered to replace them, its not damaging the belt so the person that buys the car next can do it.