I have been on the 10mb service since 2009 but last month I upgraded to 30mb. No question about superiority with fibre optic broadband as it doesn't lose speed if you live far from telephone exchanges.

The problem was my old laptop had wireless G card so I could only get about 20mb. Now I have the superb MacBook Pro with wireless N card, I can get full speed.

The issue I am having however is drops in speed at random times, mostly in the evening and sometimes resetting the router doesn't solve it. Virgin supplied me with one of their 'superhubs' and from doing some digging on google they are prone to problems. Does anyone know if the routers they supply are basically rubbish?

I see PC world sell cable routers from Belkin at £29.99, perhaps that would be better. LL.B (Hons) - University of Derby
LOT (Lord of Time) - University of Gallifrey

Not sure if the belkin will speed it up as it might be due to other people usage

I'm having a problem with BT Infinity, like you slower due to wireless but I was on a 38mbps download if I used Ethernet, whilst away the dsl router (you get 2 routers with BT) stopped working, replaced it and reset my line, though now they have set me on a 15.9mbps line and calling BT up you get "Johnathon" in Mumbai who just don't understand  Former Mod/Member, with the most post & Chicken George Arch nemesis

npinks wrote:

Not sure if the belkin will speed it up as it might be due to other people usage

I'm having a problem with BT Infinity, like you slower due to wireless but I was on a 38mbps download if I used Ethernet, whilst away the dsl router (you get 2 routers with BT) stopped working, replaced it and reset my line, though now they have set me on a 15.9mbps line and calling BT up you get "Johnathon" in Mumbai who just don't understand

I have the second engineer out on Tuesday so fingers crossed, I have explained to Johny that I should be getting upto 40mbps or atleast the 38 I was set at previously and he agreed

Guess I'll just have to wait till tuesday Former Mod/Member, with the most post & Chicken George Arch nemesis

When he comes ask about compensation they gave me a free month.

I have heard/read ( cart remember where) that at certain times during the day Virgin are restricting the speed at there end, to save them money. I will try to find what i read and post it for you

lmorris4975 wrote:

I have heard/read ( cart remember where) that at certain times during the day Virgin are restricting the speed at there end, to save them money. I will try to find what i read and post it for you

Cheers Lee  LL.B (Hons) - University of Derby
LOT (Lord of Time) - University of Gallifrey

found this for you Doctor, i think it takes the P**S but have a read and see what you think. i have read more on this, but i cant find it at the moment but i will keep looking

http://www.virgin.net/allyours/faqs/trafficManagementFAQ.html

I used VM as my last provider, the only time I have deviated from BT, and it was a total mistake. I will never stray from BT again. They might not be perfect, but in my experience, they let you down rarely! Well that is my experience any way. Better than the occational internet from VM anyway "I'm on the road to nowhere"

i went back to BT after various isp some years ago, at least they are providing the lines and can detect problems quicker (well sometimes they can 0 Former Mod/Member, with the most post & Chicken George Arch nemesis

Go in to he settings on your Super hub and change it to channel 7 or 11, these channels are further away than other similar devices so they don't get confused. 09 FL2 HSE auto Lago Grey
71 Triumph Stag 3L
68 NGTCV8 3.5L