See this report and Sky Video from a local community website in West London...
http://www.ealingtoday.co.uk/default.asp?s...ime012.htm
They trade nationwide under a number of names including www.rangeroverengines.co.uk
Gives a new definition to 'Customer Service'! Upgraded to an ex demo, 7 mth old, Rimini Red/Ebony Napoli Auto HSE on 28th Jan 2011, added roof rails, mudflaps and side strips.
Gone - A great 57 Plate, Auto SE, Bought Feb 2009, Roof Rails and Mudflaps added on purchase. Blue colour, anything but drug dealer black.....

I think I fell foul of them years ago when they were trading as Lewisham engine centre. I did get my money back though.

Chris

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"I can't always believe facts I read on the web" - Charles Dickens

winner by default of the tractor vs caravan race

Rogue Companies
Where a company attempts to avoid its obligations always in the first instance pursue your grievance through the proper legal channels. When that does not result in a satisfactory outcome do a Company's House search on the Director's Names & Addresses. Then, as with the likes of the garage discussed in the Sky News report proceed with our own equally obliging "customer relations" mandate.

I remember when I had my driveway paved, the person I went with showed me how much the blocks would cost, how long it would take and how much they were making, he left me with this thought "look at the other quotes and if they are less ask yourself what are they cutting out in order to make a profit". the same principle applies to engines and gearboxes, no matter who is doing the work it will still take the same amount of time and have the same costs, if a quote is a lot less then ask why. The problem comes when you pay top dollar and still get a rubbish job. I believe the government is responsible, how difficult can it be to jail these criminals?.