To my extreme irritation, one of the red reflector strips (the left, as it happens) has dropped off my rear bumper, probably while offroading last weekend. I am unimpressed as I am not sure that bits should drop off the car when it goes over bumps ..

Called the dealer, they said they would call back...and........

Will call the dealer again today, but does anyone know where to source these, to save me half a day off work to pick up a small piece of plastic? [/b]

speak to either

The Parts department at the site sponsor Charles Hurst (Mention Freel2)

or

The parts manager Nick at Yeovil Landrover (his known as "the large One" on Disco3 who sorts discounted parts out and postage is normally next to nothing Former Mod/Member, with the most post & Chicken George Arch nemesis

can you make your dealer post you a new one? At work
At home

"I can't always believe facts I read on the web" - Charles Dickens

winner by default of the tractor vs caravan race

Thanks for the tip about Yeovil, npinks. At the risk of offending the site sponsors, the dealer I am unable to get hold of is actually Charles Hurst in London, the place where I bought her. I am completely satisfied with FL2 as a purchase, and buying one could not have been easier. However, I left an unanswered message with a human being at the w/e and today was put through to two separate answerphones. Hardly a luxury brand experience, to be honest. God help me if anything serious was actually to go wrong, my experience of aftersales care so far has been less than stellar.

Can anyone recommend a dealer who can actually be bothered? I know it is only a little bit of plastic, but once I find someone who looks after me properly, I tend to buy other things, like roof-racks, towbars, servicing, repairs, new cars and all that good stuff.

Ideas, anyone?

PM or emial James at Charles Hurst via the forum he takes this sort of thing seriously

http://www.freel2.com/forum/profile.php?mo...&u=707

other contact details are:-

Paul King - Service Manager paulking@charleshurstgroup.co.uk
Andy Harding - Parts Manager andrewharding@charleshurstgroup.co.uk

Please mention "Freel2.com" when enquiring!

Charles Hurst Land Rover - Park Royal
152 Dukes Road
London
W3 0SL

0208 992 2299 Former Mod/Member, with the most post & Chicken George Arch nemesis

Islander,

Don't know if its any consolation but I have previously lost a rear reflector while off roading. However dealer being just 4 miles from me made life a bit easier. Think I was told it’s the same part as for a RRSport, anyway replacement found off the shelf for about £15. It’s just a push fit which takes about 5 seconds

avtur wrote:

Islander,

Don't know if its any consolation but I have previously lost a rear reflector while off roading. However dealer being just 4 miles from me made life a bit easier. Think I was told it’s the same part as for a RRSport, anyway replacement found off the shelf for about £15. It’s just a push fit which takes about 5 seconds

Price is a bit steep for a reflector that can just drop off when it likes Maybe there is another reason they drop-off (not correctly secured to begin with)  2007 Freelander 2 HSE TD4 Manual with Premium Pack & Moonroof.
Stornoway Grey with Ebony Black Pleather, Clear Indicators, Body Side Mouldings etc.

avtur wrote:

Islander,

Don't know if its any consolation but I have previously lost a rear reflector while off roading. However dealer being just 4 miles from me made life a bit easier. Think I was told it’s the same part as for a RRSport, anyway replacement found off the shelf for about £15. It’s just a push fit which takes about 5 seconds

I would take exception to paying for a part that drops off an off road vehicle off road

Thanks for all the feedback, gentlemen . The tip about Yeovil was particularly good, the phone was answered second ring, I spoke to a very helpful and polite chap called Stuart in the parts department and he has agreed to post out the part. According to your advice, even a mechanic as poor as me should be able to push-fit the new one. A very different experience to shopping in London, I am sorry to say.

If the new one drops off again, I will take it up with Land Rover under the terms of the warranty.

should have asked for Nick at Yeovil, he'll have looked into a discount for you  Former Mod/Member, with the most post & Chicken George Arch nemesis

Yeovil came up trumps. The correct part arrived exactly as promised, it was a five second job to fit it, thanks for all of the advice, everyone, and thanks to Yeovil Land Rover.