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![]() | Home > General > Which vote LR/RR worst brand for reliability |
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muddywheels Member Since: 02 Oct 2007 Location: East Riding of Yorkshire Posts: 939 ![]() ![]() |
As the owner of 8 LR's over the last 10 years I have had very few reliability issues but according to Which they are the worst for reliability |
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chicken george Member Since: 05 Dec 2007 Location: N. Yorks Posts: 13292 ![]() ![]() ![]() |
Surveys |
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xtattsbox Member Since: 26 Jan 2010 Location: Suffolk Posts: 413 ![]() ![]() ![]() |
Mmm. Reliability surveys, filled in by people that want to make a point, aren't they?
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muddywheels Member Since: 02 Oct 2007 Location: East Riding of Yorkshire Posts: 939 ![]() ![]() |
I started this topic but I spoke too soon |
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Blue Member Since: 22 Aug 2010 Location: Sunderland Posts: 61 ![]() ![]() |
Almost all of those issues sound like problems with the dealer rather than being influenced by Tata though.
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muddywheels Member Since: 02 Oct 2007 Location: East Riding of Yorkshire Posts: 939 ![]() ![]() |
I don't believe it........ |
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xtattsbox Member Since: 26 Jan 2010 Location: Suffolk Posts: 413 ![]() ![]() ![]() |
Don't even get me started. Getting rid of mine due to LR not accepting that there is anything wrong with it. Will not ever buy one again... Hi Darling, I'll be home in 10 mins. If I'm not back, please read this message again... |
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The Valeter Member Since: 08 Jan 2010 Location: Medway Towns, Kent. Posts: 1530 ![]() ![]() ![]() |
This is exactly my issue with the absolute rubbish handsfree phone system. I have never used a system that is so completely useless but there is nothing wrong with it despite being on the phone in the car to the service dept this week & having to abandon the call as the distortion/sound quality was so bad till I stopped & parked up so as to phone when disconected from the car which was then perfect. When you call a number that is engaged & you press the "EXIT" or end call button it does end the call except on the display where it still displays "Dialing 07900 ******" & cancels out when it feels like it but no matter what button you press you can't clear the display. Phone is supposed to auto connect but it only does this 50% of the time. My answer is there is something wrong with the system in general but LR simply say the bluetooth is fine. A guy at LR got in contact with the company who makes the kit & I was asked loads of questions over several weeks to be told the bluetooth is fine, fine it maybe but there is a fault with the system somewhere but is is completely POINTLESS taking it in yet again to the dealers as all they will do is pair it up with one of their generic phones & if it sounds ok when they do it they will simply park it up outside & say no fault found. This issue has made me so p***** off with the car it is unreal. One dealer (Guy Salmon Maidstone) said they would & supposedly did replace the bluetooth module but when I collected the car the service manager stood next to me & I made a call on the car. The result was just as bad as before. He then said he would file a technical report to LR - after ME calling them several times as they didn't call me even after me leaving messages nothing ever materialised & I don't think LR were given a report & I don't believe the module was changed either as when I rang customer relations & gave my car details they had no record of an exchange unit. The same guy that I was on the phone to from LR this week has finally admitted there is a characteristic of the FL2 manual with that annoying lag sensation when changing gears - I don't believe this is simply that, I would have thought a software upgrade would cure it but that is something else I have got to live with. He also said there had been numerous complaints about this issue. Customer service is dreadfull to say the very least & this is one reason I am looking for the cheapest place to service the car as I am not prepared to pay even with discount £350 for them to change the oil & filter & a pollen filter which is on many cars 3 years anyway then hope they are bothered enough to check the brakes & the tightness of a few nuts etc. 1st service takes 2.1 Hours so where do they get nearly £400 from? ![]() ![]() (Past) RR Evoque Dynamic Lux Si4 In Firenze Red. (Past) RR Evouque Pure Tech in Barollo Black with bespoke Firenze Red colour coding. (Present) Freelander Metropolis 2015 MY In Santorini Black with Ivory Premium Leather. |
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SPNRACING Member Since: 13 Jun 2010 Location: Surrey Posts: 63 ![]() ![]() ![]() |
It sounds like you've either got a faulty bluetooth module or there is some other connection/wiring issue in the system - probably now very difficult to find. The bluetooth in our July 2010 HSE works perfectly and sound quality is excellent. It connects to several different phones and all of them work fine - even if they are not on the LR supported list. Other than a DAB radio issue the car has been 100% so far and is the best car (out of 50+) I've ever bought. Mind you it was also the most expensive. 2010 HSE Auto in Santorini Black/almond with xenons and privacy glass. |
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muddywheels Member Since: 02 Oct 2007 Location: East Riding of Yorkshire Posts: 939 ![]() ![]() |
After 7 months of problems it looks as though I finally got everything sorted and I am pleased to say LRCS and Stratstone are trying to make it up to me |
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The Valeter Member Since: 08 Jan 2010 Location: Medway Towns, Kent. Posts: 1530 ![]() ![]() ![]() |
I too have eventually had a good response though I think Laura who has dealt with the dealer & myself was a senior member of staff at LR. As a goodwill gesture due to the extreemly poor service recieved from LRCS & LRRC I had my service free of charge & a helpfull contribution towards a new vehicle. Also I had personal service from the Service Manager who actually took the time to listen! (Past) Freelander 2 HSE 2010 MY In Rimini Red.
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Junior Member Since: 22 Feb 2010 Location: M6 Posts: 799 ![]() ![]() |
Nice one EV about time you had a postitive experience to report |
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athelstan Member Since: 03 Nov 2009 Location: Reality Posts: 2658 ![]() |
Muddywheels I've presented "Which" with one's twopenn'orth on their perfunctory plebiscite. |
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waaxh03 Member Since: 12 Mar 2007 Location: North Wales Posts: 298 ![]() ![]() ![]() |
I disagree with Which. It is the best car I have ever had and the one I have fewest faults with. The LR dealers could be better though.
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