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jules



Member Since: 13 Dec 2007
Location: The Wilds of Warwickshire
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Running 2 monitors on PC- screen resolution issues - SOLVED

Ive been running two different monitors on my PC for years.

Recently changed the graphics card to a much more powerful one (Nvidia 3070RTX). The main monitor is fine but the 2nd (extended) monitor wont run at its native screen resolution of 1920 x 1200, only lower resolutions. The previous resolution is now not an option in the Windows display settings.

The new graphics is more than capable of achieving this resolution.

The only thing changed besides the graphics card is the cable to the 2nd monitor. It was DVI but now is HDMI (like the main monitor) as the new graphics card doesnt have DVI; only HDMI and DisplayPort connections.

I'm awaiting a HDMI/DVI adapter so I can try the old cable again.

Apart from that I dont know what else to try.

Any suggestions ?

Also putting the old graphics card back in is not an option. Jules


Last edited by jules on 16th Feb 2024 4:24 pm. Edited 1 time in total

Post #439424 15th Feb 2024 5:18 pm
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IanMetro



Member Since: 11 Sep 2017
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Not sure that I have understood fully your monitor inputs, but should you not be using a 'Display Port' to 'DVI' adaptor/connector/cable?

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Post #439425 15th Feb 2024 7:46 pm
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jules



Member Since: 13 Dec 2007
Location: The Wilds of Warwickshire
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Main monitor is HDMI
2nd is now on HDMI, was on DVI


Should I use a DisplayPort/DVI adapter? I have no idea, thats why im asking. Jules

Post #439431 15th Feb 2024 11:21 pm
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jules



Member Since: 13 Dec 2007
Location: The Wilds of Warwickshire
Posts: 5021

United Kingdom 2014 Freelander 2 SD4 SE Auto Firenze Red

IanMetro wrote:
Not sure that I have understood fully your monitor inputs, but should you not be using a 'Display Port' to 'DVI' adaptor/connector/cable?

https://uk.insight.com/en_GB/shop/product/...o%201080p.


Thanks. thats a cable I hadnt considered.
Ordered one for tomorrow; £11 from Amazonia - worth a try Jules

Post #439433 15th Feb 2024 11:45 pm
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Lightwater



Member Since: 21 Aug 2014
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I had to get a new 2560 x 1600 Dell monitor. Had 2 earlier models. My prehistoric Mac wouldn't run on anything useful on HTML on the new one. Was perfectly ok on the old screens with DVI cable & USB dual setup Mac BS!

So running the old Mac on a Display Port cable.

New Mac via HTML.

Sharing a screen. No need for multiple screens these days.


The HTML adaptors, there are quite a few different versions & a lot only work at low resolution. Procrastination, mankind's greatest labour saving device!

Acoustic insulation ARB TPMS 3xARB air compressors After cooler Air tank On-board OCD pressure air/water cleaning Additional 50L fuel Carpet in doors ABE 2x1kg Waeco 28L modified fridge Battery 4x26ah Solar 120w Victron MPPT 100/20 DC-DC 18amps 175amp jumper plug Awning 6x255/60R18

Post #439441 16th Feb 2024 10:17 am
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VollNormal



Member Since: 30 Jan 2024
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Germany 

The (digital) video signal is the same with HDMI and DVI. DVI can aditionally carry analog video which HDMI can't. HDMI on the other hand can carry audio and ethernet. Just adding an adaptor will most likely not solve any problems.

I would try:
- swapping cables, maybe one ist weak/faulty
- swapping outputs, connecting the now secondary monitor to the first output and vice versa
- eventually then swap cables again

Did the monitor run in full resolution on the old graphics card? Andreas

Post #439444 16th Feb 2024 12:18 pm
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jules



Member Since: 13 Dec 2007
Location: The Wilds of Warwickshire
Posts: 5021

United Kingdom 2014 Freelander 2 SD4 SE Auto Firenze Red

Thanks:
- swapping cables, maybe one is weak/faulty
Yep, already tried that

- swapping outputs, connecting the now secondary monitor to the first output and vice versa
Yep, already tried that

- eventually then swap cables again
Yep, already tried that

Did the monitor run in full resolution on the old graphics card?
Yes
FWIW old card was a Nvidia 970GTX

Have also tried a brand new HDMI cable.

Have also tried setting 2nd monitor as the primary monitor Jules

Post #439447 16th Feb 2024 1:36 pm
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Lightwater



Member Since: 21 Aug 2014
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A second video card if there is room.

My new Mac will work on the new monitor via USB C cable. Procrastination, mankind's greatest labour saving device!

Acoustic insulation ARB TPMS 3xARB air compressors After cooler Air tank On-board OCD pressure air/water cleaning Additional 50L fuel Carpet in doors ABE 2x1kg Waeco 28L modified fridge Battery 4x26ah Solar 120w Victron MPPT 100/20 DC-DC 18amps 175amp jumper plug Awning 6x255/60R18

Post #439451 16th Feb 2024 2:00 pm
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jules



Member Since: 13 Dec 2007
Location: The Wilds of Warwickshire
Posts: 5021

United Kingdom 2014 Freelander 2 SD4 SE Auto Firenze Red

jules wrote:
IanMetro wrote:
Not sure that I have understood fully your monitor inputs, but should you not be using a 'Display Port' to 'DVI' adaptor/connector/cable?

https://uk.insight.com/en_GB/shop/product/...o%201080p.


Thanks. thats a cable I hadnt considered.
Ordered one for tomorrow; £11 from Amazonia - worth a try


DisplayPort/DVI-D adapter cable works Thumbs Up Thanks Ian

Monitor is now set to is native resolution of 1920 x 1200. Why it wouldnt with HDMI I dont know. Jules

Post #439453 16th Feb 2024 4:27 pm
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IanMetro



Member Since: 11 Sep 2017
Location: Somerset BS21
Posts: 3134

United Kingdom 2014 Freelander 2 SD4 Metropolis LE Auto Fuji White

Getting the right cable can be a pain, this link gives an outline of the different protocols.

https://www.cnet.com/tech/home-entertainme...to-choose/

I noticed that, when your equipment/problem was Googled, quite a few screen resolution problems were solved by finding the correct adaptor/cable.

Things to note are adaptors normally work in one direction, and some cables do have all the pins fully connected. FL2 XS SD4 Auto 2010 2012-2017 (21k - 91k miles) (MY2011)
FL2 Metropolis SD4 Auto 2014 2017- (16k - 77k+ miles) (MY2015)
Metro in its 11th Year of (Extended) LR Warranty / Full LR Service History
(Expensive, but Trouble/Worry free - hopefully?)

Post #439459 16th Feb 2024 6:07 pm
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