I have Virgin media broadband which is going up 10% in March, why ?? I can understand inflation but at this moment with everything else that's going up.

Been with them for about 12 years but looking to maybe change to a cheaper service provider, I think I have 100mps with Virgin but dont think I really need this speed, most other providers dont match it but some offer 63 mps, some a bit lower & some slightly higher. I browse the internet, make purchases watch stuff on YouTube & stream the odd movie. I have done it but very rarely play the odd game on the Ubisoft/Steam app.

Do I really need 100mps & does anyone have any recommendations about other providers, Plusnet seems to have a following but what about Vodaphone BT & the others out there.

If anyone out there gets a good service without issues from another provider other than Virgin Media I would be interested to know. Thanks in advance for any help. 2014 Freelander 2 HSE Orkney Grey. Now sold.

I keep pushing the escape button but I am still here.

I am with BT, only 20Mb it's reliable, not particularly cheap at £29/m including land line.
Yes I surf tinternet, stream the TV, "enjoy" teams video conferencing and have two cameras sitting on the WIFI. We have no phone signal, so the iPhones use the WIFI for calls without any noticeable quality loss. Haven't played any computer games since space invaders so have no idea how they would fare on 20Mb line. Tangiers Orange - gone, missing her
Replaced by Ewok what a mistake - now a happy Disco Sport owner

blueboy wrote:

I have Virgin media broadband which is going up 10% in March, why ?? I can understand inflation but at this moment with everything else that's going up.

Been with them for about 12 years but looking to maybe change to a cheaper service provider, I think I have 100mps with Virgin but dont think I really need this speed, most other providers dont match it but some offer 63 mps, some a bit lower & some slightly higher. I browse the internet, make purchases watch stuff on YouTube & stream the odd movie. I have done it but very rarely play the odd game on the Ubisoft/Steam app.

Do I really need 100mps & does anyone have any recommendations about other providers, Plusnet seems to have a following but what about Vodaphone BT & the others out there.

If anyone out there gets a good service without issues from another provider other than Virgin Media I would be interested to know. Thanks in advance for any help.

https://metro.co.uk/2022/01/26/broadband-b...ated-posts

All the Broadband providers are going up by around 10% in April.

Most of it due to inflation!

Good to see that 18 & 20mps speeds work so well with daily computing tasks, I currently have 100mps but I think its waisted on me as never really use it that much.

Only thing that might need speed is when my wife talks to her family via video link in the Philippines but then again I dont think the speeds there are that great so 18 or 20 should be ok.

Thanks for the above replies & good to see other suppliers run a reliable service. 2014 Freelander 2 HSE Orkney Grey. Now sold.

I keep pushing the escape button but I am still here.

We Whatsapp my daughter in Vic, Australia regularly using the router's Wifi - no problems.

Large updates can take a while to download. especially some games . Star Citizen has massive updates so I download them overnight.
We play also play Witcher 3, Kerbal Space Program, Titan Fall and Armor 3 without lag. My graphics card is the limiting factor ( a Nvidia Geforce GTX 970) Jules

Video calls only use about 2mbps, so 20 should be plenty.

As Jules says it will be downloading updates where you notice the limited speed.
In my opinion the main thing with choosing a provider is how easy it is to contact them when it all goes wrong and how good they are at fixing it. Here in East Yorkshire we are in the odd situation of having only one provider available, our local comms company KCom, they are relatively expensive too but at least you can ring up and get to talk to someone who knows what's going on. My parents are with BT and they have to go through an offshore call centre who have no clue about anything.

Vodafone is Customer service is poor in that its a bit like trying to get past your GP's receptionist.
The tedium of going through security, having to explain the problem numerous times , having to go through yet another round of line testing (there is nothing wrong with my line), being told they'll make changes to the router settings but it will take several days for it to take effect, scripted platitudes that the new settings will cure the problem - all drive one mad.
After numerous chats (probably 12 hours in total) I gave up and bought a new router. At no time would vodafone concede it might be a router issue or offer to test my hypothesis by sending a new router.

Further research indicates that the Vodafone (Hauwei) router is cheap and a poor performer. I installed a T-P Link router and everything was instantly back to normal. Jules

Been with BT Fibre for years - although I really don't like BT as a company the speed is fast enough for us and very reliable. Each time I look at changing to competitors friends advise me not to go with Talk Talk, Virgin etc cos they're poor! Been paying £31 a month inc landline. Just yesterday I phoned up to renew and screwed em down to £25, but subject to rise in April. It seems to be pot luck who answers the phone and what mood they're in as to the rate, so worth a call I would say!

jules wrote:

Further research indicates that the Vodafone (Hauwei) router is cheap and a poor performer. I installed a T-P Link router and everything was instantly back to normal.

Vodafone’s Huawei HHG2500 router has long since been replaced by the THG3000 router made by Technicolor. It is not much better than its predecessor though and Vodafone have locked down a number of user configuration options.

Based on my hitherto extremely reliable Superfast2 (63 Mbps - fastest available in my area) for £19/month, I am perfectly happy to use my own modem and mesh kit. No calls to VF support needed over the last three years or so since abandoning the THG3000.

Going by what I read about Vodafone support, I think I’d sooner tackle the harridan with permanent PMT and a vile hangover a.k.a the doctor’s receptionist

Vodafone here too. Superfast 2 for £19.50 per month. I get 55mps. More than fast enough for what we need. Emails, browsing, streaming movies and live sport. Never had any problems with it. Plenty of people round here have Virgin cable and it must break down at least twice a week! Past: FL2 TD4 HSE Auto
Evoque SD4 Dynamic Lux Auto
Present: Audi A3 S Line.

Last edited by Steve D on 5th Feb 2022 8:10 am. Edited 1 time in total

Steve D wrote:

Plenty of people round here have Virgin cable and it mist break down at least twice a week!