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Dresdner



Member Since: 29 Feb 2016
Location: Dresden
Posts: 244

Germany 2008 Freelander 2 TD4 SE Auto Stornoway Grey
The dealer think i am blind

I had an accident with front damage, the dealer worked on the car and return it with
the normal grill not the 60 year edition, what wrong with them? they thought i will not notice?


Post #328010 29th Jul 2017 10:51 am
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shilen



Member Since: 29 Feb 2008
Location: In the Middle
Posts: 1774

United Kingdom 2011 Freelander 2 SD4 HSE Auto Bali Blue

In their defence you have a bodykit fitted and the grille they fitted comes as part of the kit. However when they fitted the new bumper it would have come with the original grille and they would have to saw it out to fit the mesh type one that you have ended up with so they really should have asked if you wanted to keep your original look or go for the mesh grille.

Personally the mesh type grille looks far nicer. Thumbs Up Now - 2017 BMW X3 M Sport Carbon Black
Gone - 2014 BMW X3 M Sport Space Grey, faultless!
Gone - 2011 Freelander 2 SD4 HSE Bali Blue with xenons
Gone - 2008 Freelander 2 TD4 HSE Rimini Red with bodykit

Post #328013 29th Jul 2017 11:12 am
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Dresdner



Member Since: 29 Feb 2016
Location: Dresden
Posts: 244

Germany 2008 Freelander 2 TD4 SE Auto Stornoway Grey

This defence wont work as it is the 60 year edition model 2008
And it came with body kit from the factory.

Post #328015 29th Jul 2017 11:39 am
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SYFL2



Member Since: 16 Jun 2012
Location: Sheffield
Posts: 2597

2007 Freelander 2 TD4 HSE Auto Stornoway Grey

Are you going back to dealer ? Car looks better in first pic.

Post #328016 29th Jul 2017 11:48 am
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Dresdner



Member Since: 29 Feb 2016
Location: Dresden
Posts: 244

Germany 2008 Freelander 2 TD4 SE Auto Stornoway Grey

When i picked up the car today no one was there except the front desk girls so i could not make a complaint.

Personally i like the 60 year edition grill but what Censored me off is that
They thoght they could just install diffrent parts and i will not notice, they had the car for on month.

Post #328018 29th Jul 2017 12:38 pm
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Paul1966



Member Since: 21 Dec 2013
Location: Cannock
Posts: 308

England 2007 Freelander 2 TD4 XS Auto Izmir Blue

I had that grill on mine and when I had an accident it was replaced with the standard grill as that one apparently is no longer available.

Post #328021 29th Jul 2017 1:43 pm
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Dresdner



Member Since: 29 Feb 2016
Location: Dresden
Posts: 244

Germany 2008 Freelander 2 TD4 SE Auto Stornoway Grey

Found several new ones on the net.
It seems it will cost with instalation 500 euro.
I will give them the option to pay it to me and i will go to another dealer

Post #328027 29th Jul 2017 2:30 pm
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Navigator



Member Since: 29 Dec 2010
Location: Within reach of the coffee machine
Posts: 492

Scotland 

There may be a clause in your insurance that states the repairer can use particular parts, for example non-Land Rover, or what is currently available. Everyone can spread it - Anyone can catch it. Stay home - the life you save can be your own!

Post #328079 30th Jul 2017 11:39 am
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Dresdner



Member Since: 29 Feb 2016
Location: Dresden
Posts: 244

Germany 2008 Freelander 2 TD4 SE Auto Stornoway Grey

This is true if it was my insurence, then i get what i paid for
But the accident is not my fault and paid by the other side.
In this case they most to bring the car to original state and if not possible
Compansate with moeny.

In any case a dealer that take is work seriously whould have called
And not hope i will not notice.

Post #328087 30th Jul 2017 12:15 pm
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SYFL2



Member Since: 16 Jun 2012
Location: Sheffield
Posts: 2597

2007 Freelander 2 TD4 HSE Auto Stornoway Grey

If accident not your fault car should be put back to how it was before accident.

Post #328088 30th Jul 2017 12:43 pm
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RogB



Member Since: 16 Dec 2014
Location: Mansfield
Posts: 3880

England 2013 Freelander 2 SD4 HSE Lux Auto Santorini Black

The car should really have been returned to its factory spec, which in your case is a complete HST bodykit including the mesh grill.

If it was fitted after market then it may be different story.

The dealer is wrong to have fitted a standard grill and you should reject it or (as you've already said) get a refund to replace the grill elsewhere. However this then may invalidate any warranty on the parts replaced by the dealer.

Post #328123 31st Jul 2017 6:36 am
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Dresdner



Member Since: 29 Feb 2016
Location: Dresden
Posts: 244

Germany 2008 Freelander 2 TD4 SE Auto Stornoway Grey

Here is the short list of what i found so far after the car was one month at the dealer
1. different grill from original
2. internal frame/bars/mounts that were replaced with new ones were painted with the same outside color and not the matt gray as it should (probably saved them money)
3. the wheels were mounted back not in the same position as they were (i always switch between rear and front to keep the wear even so i know)
4. stain of color on the leader seat (was removable in the end)
5. the all motor area have paint flakes since he did not cover the motor correctly while sparing paint.
6. one fog light have some free play (will open it today to see what they done there)
7. deep scratch on the air box (no one see what is under the hood but still...)

Bottom line a very bad service for 12000 euro work.

Post #328239 1st Aug 2017 7:38 am
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SYFL2



Member Since: 16 Jun 2012
Location: Sheffield
Posts: 2597

2007 Freelander 2 TD4 HSE Auto Stornoway Grey

Got to agree with that, the paint flakes can be cleaned off the scratch on the air cover would annoy me too,the fog light is unacceptable they just don't take as much care as we do. Mine went for service and test today I've spent three days washing polishing and waxing dropped car off said definitely no wash,later got told cars all done just getting it washed for you Rolling Eyes

Post #328257 1st Aug 2017 10:16 am
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