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chicken george



Member Since: 05 Dec 2007
Location: N. Yorks
Posts: 13292

United Kingdom 2008 Freelander 2 TD4 XS Manual Santorini Black
sale of goods

old news? worth discussing?
http://www.autotrader.co.uk/content/news/n...ctober-1st
http://www.which.co.uk/consumer-rights/reg...GwodsWsEdA


tough on dealers maybe? cars break it happens, so they will have to make more margin on every sale to cover this. if they sell you a warrenty does this repair car before they have to? At work
At home

"I can't always believe facts I read on the web" - Charles Dickens

winner by default of the tractor vs caravan race

Post #301021 19th Jun 2016 8:57 pm
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The Doctor



Member Since: 09 Jul 2010
Location: Gallifrey
Posts: 4615

United Kingdom 

I gave the Act a good read before it came into force and have mentioned it within other topics before. Typically with cars (new one's at least), people will use the warranty because there is usually no hassle and arguing. As good as the new law is, there will still be arguments back and forth whereas a warranty effectively gives you almost a cast iron guarantee that they will repair or replace no questions asked (notwithstanding wear and tear). In my experience of new car warranties it has been just that.

Also remember that the warranty is a completely separate entity to your statutory rights and that the small claims court is limited to £10k so bringing a case above that value with your statutory rights can get expensive. You can choose whether to exercise your statutory rights or go down the warranty road. With used cars, there will of course be a lessened expectation of quality and durability.

The new law brings together the old laws such as SOGA 1979 and UCTA 1977 but also brings in case law such as R & B Customs Brokers v United Dominions Trust. If anything, it has added clarity generally and just made it precise re the 30 day refund which was never specifically stated in the old law rather than make it tougher on dealers.

Gave it a brief mention in this topic: http://www.freel2.com/forum/topic25975.html LL.B (Hons) - University of Derby
LOT (Lord of Time) - University of Gallifrey

Post #301023 19th Jun 2016 9:20 pm
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The Doctor



Member Since: 09 Jul 2010
Location: Gallifrey
Posts: 4615

United Kingdom 

Here's a summary of what happened to the old laws: http://www.legislation.gov.uk/ukpga/2015/15/notes/division/2/5 LL.B (Hons) - University of Derby
LOT (Lord of Time) - University of Gallifrey

Post #301024 19th Jun 2016 9:34 pm
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le bouch



Member Since: 15 Jan 2014
Location: UK
Posts: 560

United Kingdom 2010 Freelander 2 TD4_e GS Manual Santorini Black

A friend of mine used the new law just recently. She bought a nearly-new Porsche from a (not official) Porsche dealer and it quickly showed up a significant fault. Dealer refused to refund - demanded the car back so he could fix it - refused to let it be taken to Porsche dealer for diagnostics and repair. She stuck to her guns and after a few days of refusing to budge the dealer refunded her.

Post #301047 20th Jun 2016 9:16 am
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