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pporocki



Member Since: 30 Apr 2011
Location: PL
Posts: 94

Poland 2014 Freelander 2 2.0T HSE Auto Santorini Black
Hard to close doors

Hello,

my brand new 2014 Freelander had the problem with doors which were very heavy to close.
Only one was acceptable but three were unacceptable and this issue was noticed by me in the showroom so it isn't mine usage releated issue but factory mouting problem.

I reported this to the authorised dealer and all they done was loosening the hooks. Now all doors are closing easily but doors stand out of car when fully closed (see photo) and the car is very noisy (+4dB more when traveling 60mph).

Really don't know how to speak with this morons.

3 millimeters = 0.118110236 inches

Post #265131 29th May 2015 9:10 am
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Landiroamer



Member Since: 30 Apr 2015
Location: Devon
Posts: 1185

United Kingdom 2015 Freelander 2 TD4_e SE Manual Orkney Grey

Wait a while until the new seals compress then it will be ok, lots of new cars have doors that take more effort to close until the seals become squashed a little, problem with adjusting now you will end up with rattles and wind noise before long, and maybe even worse water ingress, best just to put up with it.

Post #265135 29th May 2015 9:24 am
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dorsetfreelander



Member Since: 20 Jul 2013
Location: Dorset
Posts: 4354

United Kingdom 2014 Freelander 2 SD4 XS Auto Loire Blue

Sounds like a story from the old British Leyland days! 3 x FL1 2 manual + 1 auto
5 x FL2 4 manual + 1 auto
Now Discovery Sport P250 MHEV SE

Post #265137 29th May 2015 9:40 am
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Landiroamer



Member Since: 30 Apr 2015
Location: Devon
Posts: 1185

United Kingdom 2015 Freelander 2 TD4_e SE Manual Orkney Grey

Or Grace Brothers, It will ride up with wear sir! Wink

Post #265139 29th May 2015 9:44 am
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dorsetfreelander



Member Since: 20 Jul 2013
Location: Dorset
Posts: 4354

United Kingdom 2014 Freelander 2 SD4 XS Auto Loire Blue

They used to say that there are two things that are visible from an orbiting space station:
1. The great wall of China
2. The panel gaps on a British Leyland car.

Very Happy 3 x FL1 2 manual + 1 auto
5 x FL2 4 manual + 1 auto
Now Discovery Sport P250 MHEV SE

Post #265140 29th May 2015 9:48 am
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pporocki



Member Since: 30 Apr 2011
Location: PL
Posts: 94

Poland 2014 Freelander 2 2.0T HSE Auto Santorini Black

Please help me what is this element's name in english and I will post what I want to say Smile

Post #265141 29th May 2015 9:54 am
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taztastic



Member Since: 03 Feb 2011
Location: North West
Posts: 8652

England 

The doors are mine can be difficult to close at times, if you throw the door to from a distance it compresses the air inside the car and makes it bounce back, if you close slowly and then push harder for the last inch (25mm Laughing) they close fine.
Your dealer making the gap bigger is talking out of their arse.

The part is called the striker or latch, this is in the LR parts catalogue LR000565

Post #265142 29th May 2015 9:57 am
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pab



Member Since: 28 Aug 2012
Location: Now in Mid-Wales
Posts: 2007

United Kingdom 2009 Freelander 2 TD4 XS Manual Lago Grey

LR call that a striker in their documentation. Also known as a striker plate or latch plate.

Post #265144 29th May 2015 10:00 am
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pporocki



Member Since: 30 Apr 2011
Location: PL
Posts: 94

Poland 2014 Freelander 2 2.0T HSE Auto Santorini Black

Thanks for Pab for the word.
No I have two solutions:

1) talk to the dealer and force them to adjust not only door stikers but also door hinges (not touched yet)

2) come back to last state trying to adjust stikers only and reach hard to close doors and no gaps (and wait for seals compress what Landiroamer said)

But don't have knowledge how to adjust stikers myself!
Tried one of these, and horizontal adjustment is easy but i don't have knowledge how to find best vertrical adjustment of stiker?

Post #265145 29th May 2015 10:05 am
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Landiroamer



Member Since: 30 Apr 2015
Location: Devon
Posts: 1185

United Kingdom 2015 Freelander 2 TD4_e SE Manual Orkney Grey

How about you lower one window when you get out of the car, just a fraction so it gets rid of the air pressure inside the car when you close the doors and then use global close on your keyfob to shut the windows as you lock the car??

Post #265147 29th May 2015 10:14 am
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CRC@LandRover
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Verified Account

Member Since: 04 Oct 2012
Location: Coventry
Posts: 319

United Kingdom 

Hi pporocki

Thank you for your post.

I am sorry to learn of the concern you are experiencing with your vehicle, please accept my apologies for any inconvenience or frustration that may have have been caused.

I would be happy to request that you be contacted by Jaguar Customer Relations Poland to discuss your concerns and see how they can assist and would be grateful if you are able to provide me with the following information via PM;

Your full name
Telephone number
Email address
Vehicle registration
Last 6 of VIN
Relevant repairing Jaguar retailer

Once I have this information I will forward your details to our Global Team who will request that you be contacted by Jaguar Poland.

I look forward to hearing from you.

Regards

Ryan Please note that although Jaguar Land Rover will try to assist you with your issue, we are unable to provide any direct technical advice. This account will be available between 0900 and 17:00 hours Monday – Friday. If it is outside of this time, and you require assistance, please feel free to drop us a Private Message and we’ll get back to you as soon as we can

Post #265174 29th May 2015 2:15 pm
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pporocki



Member Since: 30 Apr 2011
Location: PL
Posts: 94

Poland 2014 Freelander 2 2.0T HSE Auto Santorini Black

You are right Landiroamer, your knowledge is better than the knowledge of JLR's authorised service station.
I discovered I have no problems when closing doors with opened windows so it's air compression issue.
Does it mean my problems are releated to air ducts?
I mean these exhausters behind the rear light lamps and it's air ducts.

Post #273407 22nd Aug 2015 7:28 pm
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