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Matei



Member Since: 07 Feb 2008
Location: Galati
Posts: 782

Romania 2008 Freelander 2 TD4 SE Manual Izmir Blue
LR ASIST contact

I have a phone nmuber of LR Asist for Romania so, as I am leaving on holidays on Thusrsday the 19.06. I askedc them or a phone number in case of emergency and all theysaid was that I should call them first whichsems stupid as this would mean that I would have to wait for them to inform the LR Asist of the country I am in.
So can anyone help with LR Assist numbers in Germany, Austria, Belgium and Luxembourg ?. Or an international servicr number?
Thanks Thumbs Up FREELANDER 2 TD4 SE (XS UK) IZMIR BLUE SIDE STEPS COLD PACK BI-XENON TINTED WINDOWS - AND PROUD OF HER

Post #22271 13th Jun 2008 5:47 pm
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JZ001



Member Since: 30 Apr 2008
Location: UK
Posts: 6

United Kingdom 2008 Freelander 2 TD4 XS Auto Santorini Black

Matei

I suspect this is standard. The documentation for my current Disco directs you to call a UK number with an international code. I had call to use the system a few years ago and the service was excellent with me getting regular calls back from my home country plus the local support people contacting me within minutes. I can't praise Land Rover Assist enough.

ps Have a good holiday! Thumbs Up

Post #22272 13th Jun 2008 6:03 pm
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chicken george



Member Since: 05 Dec 2007
Location: N. Yorks
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United Kingdom 2008 Freelander 2 TD4 XS Manual Santorini Black

you wont need it ! your biggest worried should be caravans Exclamation At work
At home

"I can't always believe facts I read on the web" - Charles Dickens

winner by default of the tractor vs caravan race

Post #22273 13th Jun 2008 6:18 pm
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snappa



Member Since: 16 Apr 2008
Location: Watching C-beams near the Tanhauser Gate
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Scotland 2013 Freelander 2 TD4 GS Manual Buckingham Blue

And he's back......

Post #22275 13th Jun 2008 6:27 pm
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Matei



Member Since: 07 Feb 2008
Location: Galati
Posts: 782

Romania 2008 Freelander 2 TD4 SE Manual Izmir Blue

chicken george wrote:
you wont need it ! your biggest worried should be caravans Exclamation

Guess I won't need it anyway but it just sounds stupid to call on internationally back in Romania and wait for them to call the local LR in Germany or wherever if I can do it myself as I speak german and french and italian as well. Just thought that if I would get the phone numbers I could get help easiyer. Not planning to tow anyting but will have to get some paddeled 4x4 for my son so don,t want to make him think that the family FL2 is less than his chianiese Duracell propelled thing Laughing
Is there any way to get this info from LR?

Am not allowed to comment about caravans as I just had a word with my better part about this. Lucily for me i won the arguent for now and don't have to tow anything this year.Not any use here anyway.
My wife is trying to get the little one to sleep so I hope she does not see this post too soon. If I feel any danger I'll ask Martin to delete it Rolling with laughter FREELANDER 2 TD4 SE (XS UK) IZMIR BLUE SIDE STEPS COLD PACK BI-XENON TINTED WINDOWS - AND PROUD OF HER

Post #22276 13th Jun 2008 6:41 pm
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Matei



Member Since: 07 Feb 2008
Location: Galati
Posts: 782

Romania 2008 Freelander 2 TD4 SE Manual Izmir Blue

JZ001 wrote:
Matei

I suspect this is standard. The documentation for my current Disco directs you to call a UK number with an international code. I had call to use the system a few years ago and the service was excellent with me getting regular calls back from my home country plus the local support people contacting me within minutes. I can't praise Land Rover Assist enough.

ps Have a good holiday! Thumbs Up

Thanks. Your post gives me confidance Thumbs Up Not That I think I'll need LR Assist but worrying in advance just makes my holiday worry free. (maybe sort of superstion) Thumbs Up FREELANDER 2 TD4 SE (XS UK) IZMIR BLUE SIDE STEPS COLD PACK BI-XENON TINTED WINDOWS - AND PROUD OF HER

Post #22278 13th Jun 2008 6:55 pm
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muddywheels



Member Since: 02 Oct 2007
Location: East Riding of Yorkshire
Posts: 939

England 

I think you phone the country you live in because of language problems - they then deal with their counterpart in the country you require assistance in.

2 years ago I had a problem in France with my Jag and used Jag Assistance but ended up fixing the problem myself due to non existant European assistance. It looked good in the handbook Shocked

I hope LR is better but only ever used them in UK - without complaint I may add Thumbs Up


--------------------------------------------------------------------

Sorry - just remembered I did get a number for France from LR Assist in UK a few years ago so may be worth contacting them and asking.

Post #22289 13th Jun 2008 9:09 pm
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Matei



Member Since: 07 Feb 2008
Location: Galati
Posts: 782

Romania 2008 Freelander 2 TD4 SE Manual Izmir Blue

After speaking with them again and again thei said that even if they would give me the phone number LR Germany (or wherever the need of assistance would hapen) would have to contact them for confirmation that my FL2 is covered (as if LR did make FL2 before 2005 Laughing ) and I have to call them anyway.
Now finally I ubderstand a sort of reason BUT WHAT I DO NOT UNDERSTAND IS WHY IF I CALL LR ASSIST THEY ANWER THE PHONE WITH " JAGUAR ASSIST" is it because they expect Jaguars to break more often?
Anyone can give me a mail address of LR to ask them ? FREELANDER 2 TD4 SE (XS UK) IZMIR BLUE SIDE STEPS COLD PACK BI-XENON TINTED WINDOWS - AND PROUD OF HER

Post #22440 17th Jun 2008 3:55 pm
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Matei



Member Since: 07 Feb 2008
Location: Galati
Posts: 782

Romania 2008 Freelander 2 TD4 SE Manual Izmir Blue

I've seen that some forum members have received a sort of LR Assit card (which presumablby is sort of international and has a number). Can anyone give me an email address of LR (or phone number) so that I can find out what I must do to get one.
Before you suggest the dealer told me to call LR Assist. LR Assist (which answers with Jaguar Assit) told me that there is no such thing.
Maybe an email address to LR complaint might help.
Thanks FREELANDER 2 TD4 SE (XS UK) IZMIR BLUE SIDE STEPS COLD PACK BI-XENON TINTED WINDOWS - AND PROUD OF HER

Post #22442 17th Jun 2008 4:32 pm
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Dave



Member Since: 04 Jul 2007
Location: Somewhere Near You
Posts: 2666

Scotland 2012 Freelander 2 SD4 HSE Auto Indus Silver

Sorry, can't help on this one. My membership card just has a one UK number on it for use in the UK and another UK number if I'm abroad.

Try a google search to see if that comes up with anything. ______________________
2011 Full Fat RR 4.4 TDV8
2012 FL2 SD4 Auto HSE
2013 Kawasaki Versys 650

Post #22448 17th Jun 2008 7:33 pm
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