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ronp



Member Since: 15 Jun 2009
Location: 🌲Galloway🌲
Posts: 1477

Scotland 
Duckworths - not happy!!

Posting this under the Duckworths Parts thread, though this has absolutely nothing to do with the excellent services received by Dan and the parts department.

However it's an ideal platform to vent my anger.
Like everything nowadays, you buy something from a company and understanably you're automatically put on their list for mailshots, emails, texts etc.
Well on Saturday at 7.43am, yes I was still in bed [as it's the only day I have a longer lie in], I could hear a text notification from my phone in my office next door.
Thinking it may be urgent I got up to check .... and yes it was Duckworths inviting me to buy LR products for Christmas !!!
I DO NOT NEED THIS INFORMATION - ESPECIALLY AT 7.45AM ON A SATURDAY Evil or Very Mad

The text advises though that you can text STOP to 8122 to stop future texts.
However I've just found out that even though my phone contract gives me free texts, this 8122 is a 'premium' text number and therefore I am charged accordingly.
Now it's only .083p, but still .... WHY SHOULD I HAVE TO PAY TO STOP BEING HASSLED. Evil or Very Mad

Again to reiterate, this has nothing to do with Dan's excellent service but this does distract form it.
I trust Dan will take this to the authorities concerned.

rant over Very Happy FL2 now gone and have a couple of items left for sale:-

Brodit active iPhone holder + Brodit dash clip,
Bluetooth Music Streaming Module.

Post #241405 17th Nov 2014 12:58 pm
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Badger1970



Member Since: 21 Sep 2012
Location: Southam, Warwickshire
Posts: 1372

United Kingdom 2013 Freelander 2 SD4 HSE Lux Auto Baltic Blue

I got this as well - early on Saturday morning, asking if I was interested in buying LR Bikes from Duckworths. Wasn't impressed with the timing, given that I had a heavy Friday night, so understand where you're coming from. Moral of the Story: Put your phone on silent before you go to bed (not always an easy thing to remember with a bellyful of Ale) Foraging near Gaydon....
——————————————
MY13 HSE Lux SD4, Baltic Blue - current, 30,000> miles without fault
MY12 HSE 2.2 SD4, Sumatra Black - gone after 10 months/43,000 fault-free miles

Post #241414 17th Nov 2014 1:57 pm
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Purplemadboy



Member Since: 22 Jul 2014
Location: Scotland
Posts: 1079

Scotland 2014 Freelander 2 SD4 Metropolis LE Auto Firenze Red

If you have an iPhone you can put it on to "do not disturb" manually or automaticly . Do it now ! Your a long time dead !!

Post #241418 17th Nov 2014 2:07 pm
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tenet



Member Since: 23 Jul 2009
Location: cotswolds
Posts: 1081

United Kingdom 2015 Freelander 2 SD4 SE Auto Orkney Grey

Why would anybody want their phone left on whilst in bed - this fear of missing a call verges on paranoia Confused MY 09 GS manual in Lago Grey, Wood Co arm rest and side bumper strips - now sold.

MY 15 SD4 SE Auto Orkney Grey with colour coded Bumper Door Mouldings

Post #241424 17th Nov 2014 2:32 pm
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taztastic



Member Since: 03 Feb 2011
Location: North West
Posts: 8652

England 

I set my phone to 'do not disturb' if a family member rings they will get through, anyone else can wait Thumbs Up

Post #241426 17th Nov 2014 2:35 pm
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SYFL2



Member Since: 16 Jun 2012
Location: Sheffield
Posts: 2594

2007 Freelander 2 TD4 HSE Auto Stornoway Grey

Also with IPhone you can block any number you have had a call or text from.

Post #241434 17th Nov 2014 3:22 pm
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duckworthparts
Site Sponsor


Member Since: 02 Mar 2009
Location: Lincolnshire
Posts: 1131

Firstly, apologies for those that the texts disturbed.

If anyone wants their number removing from the database to avoid future text offers, please PM me with the following information.

Telephone number
Full Address
Full Name

Dan Sophie Alltoft

Send a paypal payment direct using this link www.paypal.me/duckworthparts

www.duckworthparts.co.uk
Facebook: https://www.facebook.com/duckworthparts/
My Direct Line: 01673 849873
Email: sophie.alltoft@duckworth.co.uk
Supplier of Genuine Land Rover & Jaguar Parts For All Models

Can also supply OEM & Aftermarket parts

Post #241435 17th Nov 2014 3:23 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

i got it too, thought how nice and deleted it Smile

but then i use do not disturb too, so wasn't disturbed

Might be better if your details are taken and your asked about marketing material, also i do hope your HAVEN'T shared my details to any other company Twisted Evil Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #241437 17th Nov 2014 3:27 pm
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duckworthparts
Site Sponsor


Member Since: 02 Mar 2009
Location: Lincolnshire
Posts: 1131

i don't really know about the text system myself, will confirm everything with marketing tomorrow.

but to my knowledge no details are passed onto any 3rd parties Sophie Alltoft

Send a paypal payment direct using this link www.paypal.me/duckworthparts

www.duckworthparts.co.uk
Facebook: https://www.facebook.com/duckworthparts/
My Direct Line: 01673 849873
Email: sophie.alltoft@duckworth.co.uk
Supplier of Genuine Land Rover & Jaguar Parts For All Models

Can also supply OEM & Aftermarket parts

Post #241438 17th Nov 2014 3:35 pm
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ad210358



Member Since: 12 Oct 2008
Location: Here and There
Posts: 7464

England 

What is a Premium Rate SMS
A premium rate SMS or PSMS is a message that is charged to the mobile user. There are strict regulations covering PSMS, including the advertising, subscriptions, legal wording and structure of the message. Premium SMS can only be sent to a user if a request was received by SMS to a shortcode from that user. PSMS is regulated by PhonePayPlus. For more information on PSMS please see their website: phonepayplus.org.uk.

I certainly never requested it.

http://www.txt4ever.com/smsFAQ.php

Post #241471 17th Nov 2014 6:52 pm
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Aero_383



Member Since: 05 Sep 2012
Location: Sussex
Posts: 586

United Kingdom 2013 Freelander 2 TD4 XS Manual Ipanema Sand

SYFL2 wrote:
Also with IPhone you can block any number you have had a call or text from.


For those on Android devices, I use an app called Mr Number. Really good and it's free. _________________
Gone - 2010 Rimini XS

Post #241478 17th Nov 2014 7:35 pm
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BossBob



Member Since: 30 Sep 2010
Location: Bristol
Posts: 1384

England 2007 Freelander 2 TD4 GS Manual Baltic Blue

I've bought from Dan and didn't get the offending text. I don't feel left out as I habitually make sure that I decline marketing texts and the passing on of my details for just about everything. As for the timing Samsungs version of jellybean or kitkat or whatever they're calling it today has a blocking mode as part of the OS.

Post #241492 17th Nov 2014 9:31 pm
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ad210358



Member Since: 12 Oct 2008
Location: Here and There
Posts: 7464

England 

If you change your mind BossBob, I still have it on my phone, happy to forward it to you. Whistle

My order was given over the phone and this never happens with Yeovil LR. Whistle

Post #241548 18th Nov 2014 2:01 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

its really not a big issue, someone with prior dealing sent a text message, it takes less time to delete than to complain about it

i could understand if they was coming through, morning, noon and night each day Wink Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #241555 18th Nov 2014 2:45 pm
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mudslinger



Member Since: 10 Jun 2010
Location: Deep in a cave in the hills
Posts: 1035

Wales 2014 Freelander 2 SD4 HSE Lux Auto Sumatra Black

Never suffered texts from Dan just excellent service.
The way I get around unwanted calls and texts is by using a second phone
(pay as you go with a couple of pounds on it )

Use it as a number for delivery of items. Databases etc ect soon as item delivered switch phone off
Plus as well spare phone for emergencies .. Smile Smile Smile Smile Wales
Were the mud is thicker, and the ruts are deeper.
(And we have the water to wash it off, and more on the way..! )
Sd4 and chrome Ar*e piece, Auto box for best fun
09 Xs Gone
12 xs Gone
HSE with Leather seats and 4 years warrenty.. staying for now !

Post #241634 19th Nov 2014 2:43 am
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