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Armadillo Member Since: 14 Dec 2007 Location: Preston Posts: 6 |
My parking sensors packed up two weeks after deliver in October 2007. The dealer was visited on 8 November and diagnosed that sensor(s) would have to be replaced and ordered them together with touch up paint for the bumpers. As of 14 December the dealer has the sensors from Land Rover but can't get the Nazca Sand touch up paint. The dealer advised me to contact the Land Rover Relationship Centre as this "often helps to speed things up". Has anyone else managed to get hold of this shade of paint and what source did you get it from? |
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14th Dec 2007 2:39 pm |
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Armadillo Member Since: 14 Dec 2007 Location: Preston Posts: 6 |
Land Rover parts don't do an aerosol spray can for Nazca Sand yet so the only solution is for the dealer's (James Edwards, Brock, Lancashire) paint shop to mix the paint, costs to be covered by Land Rover. I gave them a Jaguar alternative (Winter Gold GDM 2002) and other companies who would provide aerosol paint to match but they insist on ensuring the paint spec is correct. The car is booked in for after the New Year to make sure everything is in place. To be continued. |
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18th Dec 2007 7:12 pm |
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Armadillo Member Since: 14 Dec 2007 Location: Preston Posts: 6 |
Warranty work on sensors completed today and everything seems to be working OK. I got a call last week from the Land Rover Customer Care Centre to check whether the work had been done and they are going to ring me tomorrow to confirm that the work has been completed. It's just a shame that the dealer wasn't pro active enough at the beginning to sort the paint problem out with Land Rover and get the repair done. Apart from that the only other issue I've had in the first 3000 miles was a failure to start problem caused by not pushing the clutch pedal down far enough. Felt a right numpty when I explained to the Rover Assistance Tech that he didn't need to come out to me after all as I had sorted the problem! |
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7th Jan 2008 7:36 pm |
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Armadillo Member Since: 14 Dec 2007 Location: Preston Posts: 6 |
Well here's a happy ending, Land Rover have given me 250 pounds to be spent at my local dealers to make up for the delay in fixing the parking sensors. I'm going for the ridiculously expensive LR sidesteps which will look really good and save my short legged other half having to buy a caravan step to get on board. Everything else is working just fine, I love this car! |
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18th Jan 2008 8:12 pm |
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