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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 
Costco Returns Policy

I got a wine fridge from Costco about two years ago I am wondering if anybody knows what their returns policies is?

It's started making a noise from the fan and I want to replace it and I hear of them having a good policy Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #153673 5th Sep 2012 6:51 am
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Mr Crabtree



Member Since: 23 Apr 2012
Location: Manchester
Posts: 165

United Kingdom 2007 Freelander 2 TD4 GS Manual Zermatt Silver

dont know if you found this....


Returns Policy
Membership: We will refund your membership fee in full at any time if you are dissatisfied.
Merchandise: We guarantee your satisfaction on every product we sell with a full refund. Costco is first quality and guaranteed by a full refund from Costco and where available, is covered by the manufacturer's warranty.


Effective 7th May 2008, Costco will accept returns within 90 days from the date of purchase for the following items: Televisions, Projectors, Computers, Cameras, Camcorders, MP3 players and Mobile phones. In addition Costco also extends the Manufacturers warranty to 5 years on Televisions and 2 years on Computers and Camcorders. All other products are subject to the remaining manufacturer's warranty.
How to Return: For an immediate refund, simply return your purchase at any one of our Costco warehouses. If you are unable to return your order at one of our warehouses, please email memberservices@costco.co.uk or call our customer service center at 01923 830477 for assistance. To aid the processing of your return, please reference your order number. www.justgiving.com/toptobottomtractorrun
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Post #153675 5th Sep 2012 7:00 am
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

Yes I read that which makes me think they have changed the rules or that's the 'offcial' line

As I heard someone once say he returns stuff all the time even out of warranty and they are ok with it, and was wondering what they currently do Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #153678 5th Sep 2012 7:09 am
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nicedayforit



Member Since: 06 Feb 2012
Location: Beside the Solway
Posts: 114

Returned a washing machine after 3 1/2 years, they never batted an eyelid, full refund.
My daughter returns things all the time, usually out of warranty, never a problem.
I'd take the fridge back, they can only say no.

Post #153679 5th Sep 2012 7:14 am
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Mr Crabtree



Member Since: 23 Apr 2012
Location: Manchester
Posts: 165

United Kingdom 2007 Freelander 2 TD4 GS Manual Zermatt Silver

i think its well worth a try

just pop in with the reciept...


http://forums.moneysavingexpert.com/showth...p=55601091 www.justgiving.com/toptobottomtractorrun
www.top-to-bottom-tractor-run.co.uk
All for The Christie Hospital Young Oncology Unit.
A penny a mile will make Fred smile
Text Fred55 to 70070

Post #153680 5th Sep 2012 7:17 am
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mudslinger



Member Since: 10 Jun 2010
Location: Deep in a cave in the hills
Posts: 1035

Wales 2014 Freelander 2 SD4 HSE Lux Auto Sumatra Black
Costco Returns Policy

Friend of mine had a vac most expensive dyedson broke after 3 and a half years , took it back
gave him full price he paid for it , went out came back in the store and bought a better version of the one he brought back, and they were on special (£70 off the normal price ..)

his wife was happy she had the £70, and he had a new better vac .!!! Thumbs Up Rolling with laughter Rolling with laughter

(Great store I shop there all the time ...) Wales
Were the mud is thicker, and the ruts are deeper.
(And we have the water to wash it off, and more on the way..! )
Sd4 and chrome Ar*e piece, Auto box for best fun
09 Xs Gone
12 xs Gone
HSE with Leather seats and 4 years warrenty.. staying for now !


Last edited by mudslinger on 5th Sep 2012 4:47 pm. Edited 1 time in total

Post #153746 5th Sep 2012 4:17 pm
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npinks



Member Since: 28 Jun 2007
Location: Ls25
Posts: 20090

United Kingdom 

I'll have to give it go them, Thumbs Up Former Mod/Member, with the most post & Chicken George Arch nemesis

Post #153749 5th Sep 2012 4:27 pm
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