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Northsea Medic



Member Since: 16 Aug 2008
Location: East
Posts: 108

United Kingdom 2008 Freelander 2 TD4 XS Manual Stornoway Grey
Warranty Direct or Landrover?

Hi all,
I’ve been thinking a lot more of late about getting an extended warranty. I know this has been discussed a few times before but can anyone give a brief summary of their thoughts on a Landrover extended warranty compared to a Warranty Direct one? I’ve just had WD on the phone telling me how wonderful they are and that they are the only one recommended by LRO…
Until I have to make a claim I’ll never know if I’ve made the right choice but at this stage I’m looking at the numbers:
Landrover - £670 including full European breakdown cover
Warranty Direct - £495 for their top package but no breakdown cover and using any VAT registered garage and covering wear and tear items as well as MOT failure.
Something is bugging me and saying pay the extra for LR….

Post #138045 29th Mar 2012 10:32 am
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simont



Member Since: 15 Feb 2011
Location: Sunderland/Newcastle
Posts: 1809

England 2007 Freelander 2 TD4 GS Manual Tonga Green

One point that seem to recall has been s is that WD make you pay for the work then 'try' to claim it back from them Confused whereas LR pay the bill and it's carried out by LR people 2002 Honda VFR800
2002 Toyota Celica 140 Silver (mid life crisis - again!)
2007 FL2 GS Manual Army Reconnaissance Green + freel2.com sticker Smile
2004 Toyota Celica 140 Black - Gone
2000 Toyota Celica 140 Silver - Gone
1998 Toyota Celica ST Pearl Green - Gone
1996 Nissan Primera 1.6 - Gone
1994 Rover Montego 1.6 Auto - Gone

Post #138047 29th Mar 2012 11:05 am
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Dave



Member Since: 04 Jul 2007
Location: Somewhere Near You
Posts: 2666

Scotland 2012 Freelander 2 SD4 HSE Auto Indus Silver

For peace of mind personally I would take the LR option even if it is more expensive. ______________________
2011 Full Fat RR 4.4 TDV8
2012 FL2 SD4 Auto HSE
2013 Kawasaki Versys 650

Post #138089 29th Mar 2012 6:30 pm
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ad210358



Member Since: 12 Oct 2008
Location: Here and There
Posts: 7464

England 

I will second Dave's pos, I would go with the lR warranty, they are much less likely to try to wriggle out of anything.

Post #138090 29th Mar 2012 6:33 pm
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Tigger



Member Since: 30 Mar 2011
Location: L15KRD
Posts: 2555

United Kingdom 

simont wrote:
One point that seem to recall has been s is that WD make you pay for the work then 'try' to claim it back from them Confused whereas LR pay the bill and it's carried out by LR people


I've been on the receiving end of that from WD too. I took the WD top package and was forced to pay for a wheel bearing at around £250 and then attempted to claim it back. It was definitely included in the policy, but they tried just about everything to wriggle out of the claim Evil or Very Mad It took about 3 weeks of fighting before they relented. I would never use them again.

Post #138095 29th Mar 2012 6:44 pm
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Labradorslave



Member Since: 15 Apr 2011
Location: Derbyshire
Posts: 474

United Kingdom 2007 Freelander 2 TD4 HSE Manual Stornoway Grey

I'm in a similar position. I've also read previous posts but I am erring on the side of not even bothering with a warranty at all and leaving the money in the bank. As far as I can tell the most common expensive faults appear to be rear diff, power steering pump/rack and of course the clutch. I'm not sure Land Rover would pay out on the clutch on a 4 year old freelander if it failed (wear and tear) which leaves the rear diff and the pump/rack. The latter costs about £700 to rectify and might not fail at all. Clearly you can have engine/gearbox failures in any vehicle but I'm of the opinion freelanders are no worse than any other car on the road it's just forums understandably focus on the cars faults. All warranties are insurance policies with the odds stacked in favour of the insurer. The "wear an tear" and "service/maintenance operations and adjustments" give the insurer a fair degree of wriggle room when it comes to dealing with a claim. Has anyone got any info on the success rate of extended warranty claims?

Post #138118 29th Mar 2012 8:18 pm
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landieguy



Member Since: 16 Mar 2009
Location: Essex
Posts: 78

United Kingdom 2009 Freelander 2 TD4 HST Auto Stornoway Grey

Hi - I recently had the same decision to make regarding whether to get Extended Warranty via LR, Warranty Direct or Warranty Wise and I did start a post on this forum to that affect.
I had a number of discussions with people at Warranty Direct who promised all wear and tear items would be covered but on reading the policy document and conditions etc there appeared to be some major discrepancies and "wear & tear" didn't seem so clear cut.
Spoke to my servicing/repair point who whilst fully LR approved are not a franchised dealer/service point. On experience they recommended I stayed away from WD and WW and opt for the LR offering.
This I have done on the 10 month interest free option. I accept you can keep your money in a bank and take the risk but my experience with most things is - if its not covered - it goes wrong.
Good luck with making your final decision.

Post #138354 1st Apr 2012 10:11 pm
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Northsea Medic



Member Since: 16 Aug 2008
Location: East
Posts: 108

United Kingdom 2008 Freelander 2 TD4 XS Manual Stornoway Grey

Really appreciate the thoughts on this. You've all helped me make my mind up and I'll stick with LR! The next bit is interesting though...
Spoke to one dealer (I live right between two), they would want a pre-warranty check prior to selling the warranty - £35, the other one near me want £200 for the same thing whilst the third which is a little further away but by no means inconvenient want £120 for the check - but they will waiver the charge if I then take the warranty out through them. All three are charging the same for the warranty...

If you value bad service and high prices go to the first one - based in Norwich and rhymes with C'#t(ers) Laughing

Post #138364 2nd Apr 2012 6:40 am
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Triple7



Member Since: 20 Apr 2010
Location: Wiltshire
Posts: 232

United Kingdom 2010 Freelander 2 TD4 HSE Auto Santorini Black

Is the car now out of warranty? If not and it has been serviced iaw LR specs, there should be no need for an inspection..... 2010MY Freelander 2 HSE Auto
Santorini Black with Ebony Napoli Leather

Post #138368 2nd Apr 2012 7:25 am
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Northsea Medic



Member Since: 16 Aug 2008
Location: East
Posts: 108

United Kingdom 2008 Freelander 2 TD4 XS Manual Stornoway Grey

Out of warranty by six months although serviced as it should have been - but never at main dealer!

Post #138380 2nd Apr 2012 11:31 am
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bigalf1961



Member Since: 14 Mar 2011
Location: manchester
Posts: 846

United Kingdom 2011 Freelander 2 TD4_e XS Manual Lago Grey

when mine is out of warranty, i will go with landrover extended warranty at least you know where you stand Thumbs Up rainy-city
xs

Post #138381 2nd Apr 2012 11:39 am
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dunroof



Member Since: 24 Nov 2010
Location: <> Yes, still being stalked by another member!
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Thumbs Up

Last edited by dunroof on 1st Dec 2012 7:48 am. Edited 1 time in total

Post #138394 2nd Apr 2012 12:59 pm
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geoff.c



Member Since: 04 Feb 2011
Location: Derby East Midlands
Posts: 84

United Kingdom 2008 Freelander 2 TD4 GS Manual Izmir Blue
Warranty

Well we have just gone with LR. The Freelander is coming up to four years old this month, and has been on LR extended warranty since we bought it. The rear doorlock job was not too expensive, i believe, but the airbag job was a $800 job,(800 quid, pound sign has stopped working?)so warranty saved us that. The paperwork just came through offering renewal, no mention of checks etc.

Post #138548 3rd Apr 2012 8:05 pm
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