If you are lucky enough not to need parts then this is not an issue. BUT if you do need parts then availability seems to be quite a problem ....

Parts my car has needed ... ... ...

Hydraulic pipes for clutch - off road 10 days ...
B post trim - have been on order for months - still no sign ...
replacement head unit for radio/cd - 4 weeks during which time no CD player ...
replacement luggage cover - been on order for over two weeks just been told a minimum of three more weeks
repalcemenmt reflector in rear bumper - been on order over two weeks - been told NO date for in stock - but parts manager identified that it was same part as RR so now fixed.

On one occasion the car was in the dealers for two days (pre-arranged) parts didn't turn up and I had to ask for the car back so I could use it for work, pretty sad really !


All very frustrating ....

I agree Avtur, and this load of 'tosh' customers are told of having to do a production line 'pinch' is GARBAGE. Do Land Rover honestly think we are going to believe that if you need a rear bumper reflector that some 'dopey operative' will have to sneek onto the production line at Halewood and 'pinch' one out of the stock bin....HELLO!! Land Rover!!!, we did not come over on the last friggin banana boat!!!! GET THE SODDING PARTS MADE AVAILABLE You have 11K customers out there who could do more damage to the product name than you lot pi55 arsing about making excuses for no parts. GET IT SORTED!!!! PM me, talk to me on this site in front of your customers, my buy back was not a cheap solution to my problem with my first car, if all your customers dealt with their problem cars as I did you would be losing money hand over fist. I run my own business, so I know what the issues are are....OK Land Rover turnover may be huge to mine but the same mechanics of business are practised. Good customer relations are the key. You can be the worst product in the world, but if you have good customer relations you are onto a winner.

Min e was rear-ended recently, needed a few things (bumper cover, reflectors, one park sensor) - the guy from body shop got everything in a couple of days, he did say parts might take a while to get when I brought it in for repair.

Avtur, may I jsut ask why you needed a replacement b post trim?, seems a strange part gto fail or was it damaged - Thanks

His Seat belt wears them out, just like mine and many many others b posts.

When you pull the belt out it rubs against the plastic trim, LR know about it but no fix yet, except replaceing them to be damaged again

3 1/2 months and I'm still waiting for my EXTRA KEY FOB!!!

NO SEATBELT REPLACEMENT PARTS! come to think of it! SEATBELTS are a VERY NECESSARY IMPORTANT part of a vehicle!!!

i'll just repeat what Carl said with an extra word in it:

"GET THE F NG SODDING PARTS MADE AVAILABLE" Do Not Follow Me...You Can't Go Where I Go!!!

.....up in the tree!!!

surprise to hear from my dealership that they already have a replacement seatbelt for my LR2.

I wonder if they got it from another LR2 in their fleet?

but still no extra key fob!  Do Not Follow Me...You Can't Go Where I Go!!!

.....up in the tree!!!

I get the feeling that part of the problem may be that demand for the FL2 is higher than LR's expectations and this can cause issues for manufacturers due to the whole just-in-time operation we run....and this applies to vehicles more than probably most other industries due to the number of global suppliers we rely on.

In no way am I saying it is acceptable though!

Carl, the manufacturing department will always be the number 1 in the chain and they will always have the most deliveries of a part and quite often will have the most stock, so it is more than possible parts will be taken from the production line.....but generally it would be for urgent warranty issues only (Well that is how we work anyway). However, you should always take what a dealer tells you is happening with a pinch of salt as most of them do not know the whole story.

You thought you had it bad, my mother has a Renault Megane and it required part of the drivers seat cushion to be replaced, which took 3 months to turn up, due to not being able to get straight answers through Renault UK from the factory in France, so the dealer said! The worst part is that they had her seat in bits for the 3 months so she had a loan/hire car for that period.......all for a bloody cushion!

I can believe it Gammba prior to the L Rovers I ran Peugeots through a very very cheap lease scheme and one of the 306's I had wa off the road three months solid waiting for a disc up load as the cars computer went a.w.o.l. I had a six loan cars which were Focus, Astra, Punto, Rover, evenyually 306 then a second 306 cause they sold the first one. In total over the 5 years we had 9 306's leased to us not one of which did not suffer a problem. Believe me the L Rovers by comparison despite my experience to date are far far better!!

Sorry for delay in reply, been away with the CARAVAN, had a great time at place called Little Hereford.


The day before I went away I called in to the dealer to ask about the parts on order. We got the reflector issue fixed, because the part is the same as RR Sport. Now this didn't come up on the system (if we'd waited for that we'd be here in 2010) but the guy in the parts department did some searching on the computer and found a cross reference to the RR part - still slightly off that is cost £18 for a poxy reflector that shouldn't have fallen out in the first place .... but at least that is one problem fixed .....